ReturnMe Lost & Found Reviews 423

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a lunch meeting with a client and unexpectedly left my laptop bag at the restaurant. Because of the ReturnMe tag which I actually debated removing a couple weeks before they contacted me an I go... See more

Rated 5 out of 5 stars

I am not very computer savvy and was having some problems with ordering my free starter pack with my Return Me renewal. Sarah was so helpful and even was kind enough to send me 4 tags, one for my dog... See more

Rated 5 out of 5 stars

This is a great system. The airlines lost our luggage on an overseas flight. But with return me the bag was turned in and Returnme contacted me so I could get the bags back to me. Great service that... See more

Rated 5 out of 5 stars

Someone took my coat at a conference and reported the incident via my ReturnMe key tag. It worked! I signed up for the service half-expecting to use it; clearly, it was one of the best decisions I h... See more

Company details

  1. Promotional Item Store

Written by the company

ReturnMe™ is the World’s Largest Lost & Found company that helps return lost items to their rightful owners. 80% of lost items protected by ReturnMe get back to their owners! ReturnMe recovery tags help identify and protect all types of portable items ranging from cell phones to laptops, keys to luggage and even pets. Finders are motivated to return lost items because ReturnMe rewards the finder for their help! Our mission: Helping people alleviate the stress and worry of losing their valuables.


Contact info

4.8

Excellent

TrustScore 5 out of 5

423 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lost my house keys while out running…

Lost my house keys while out running and received an SMS from ReturnMe within 30 mins that they’d been found - I was put in contact with the person and the keys were back in my possession within the hour. Fantastic service !

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Will never live without ReturnMe tags on my keys

I had a ReturnMe tag on my keys for about 5 years and never thought much about it. Just the other day, I lost my keys and got a message about them being found before I even noticed they were missing!! Saved me from replacing my $150 car lock and my $50 key fob for work!

I will never live without a ReturnMe tag on my keys again. And, I just bought them for all of my kids!

23 December 2023
Unprompted review
Rated 5 out of 5 stars

Lost my only car key

I lost my only car key on a windy beach and assumed I’d never see it again. The next morning I got emails from ReturnMe saying it had been found! I was able to connect with the finder and collect it within hours. Absolutely fantastic service, thank you!

18 December 2023
Unprompted review
Rated 5 out of 5 stars

I lost my car key 2 days ago in the…

I lost my car key 2 days ago in the shopping mall. I lost my hope and decided to get a new cut the same day. Apparently it cost $350-$450 to get a second key. I was about to sign the purchase invoice, when ReturnMe send me an email- was stating someone found my key with the finder name and number. Not even that. ReturnMe email me constantly until I haven't said, I got the tag. Evan also called me and informed the process of return and iI already picked it up. What an amazing experience. My Husband was so happy too. It is a worry free, save replacement cost and my time to find it . The owner and finder are both protected when I called and arranged the pick up. I would like to buy 2 extra tags for my family. I highly recommended this ReturnMe tag.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Inspirational Mitigation for the absent minded!

I’ve luckily had no occasion of lost or misplaced tagged items. However the product service seems sensible in value so much I bought 6 tags as holiday presents for family and special loved ones. Delivery was prompt without problem or delay.

6 November 2023
Rated 5 out of 5 stars

mid flight i received an email from…

mid flight i received an email from ReturnMe saying an agent of X airline activated it....when I landed, I went to the baggage office and they called the other airport, but they didnt even know they had it, and still couldnt find it...finally I told them who activated it, and what phone number was given AND IT HAS A ReturnMe tag on it....finally they found it, put it on the next flight and 6 hours later I had my bag...amazing!!!

28 November 2023
Unprompted review
Rated 1 out of 5 stars

You delivered it to the wrong address…

You delivered it to the wrong address and you’re not fixing it

5 November 2023
ReturnMe Lost & Found logo

Reply from ReturnMe Lost & Found

Hello Randall, as per our communication before you had entered the wrong mailing address and therefore it was mailed to that address which is not for us to blame. We asked for your correct address and are still waiting for your reply.

Rated 5 out of 5 stars

happy customer

great customer service!

30 October 2023
ReturnMe Lost & Found logo

Reply from ReturnMe Lost & Found

Hi Susan, we are sorry for the delay on this order. As we communicated the order got shipped back to our office because of an unreadable address (we believe the package got wet). We have already expressed shipped the order to you at no charge. Thank you for your patience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look