I had a lunch meeting with a client and unexpectedly left my laptop bag at the restaurant. Because of the ReturnMe tag which I actually debated removing a couple weeks before they contacted me an I go... See more
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See what reviewers are saying
I am not very computer savvy and was having some problems with ordering my free starter pack with my Return Me renewal. Sarah was so helpful and even was kind enough to send me 4 tags, one for my dog... See more
This is a great system. The airlines lost our luggage on an overseas flight. But with return me the bag was turned in and Returnme contacted me so I could get the bags back to me. Great service that... See more
Someone took my coat at a conference and reported the incident via my ReturnMe key tag. It worked! I signed up for the service half-expecting to use it; clearly, it was one of the best decisions I h... See more
Company details
Written by the company
ReturnMe™ is the World’s Largest Lost & Found company that helps return lost items to their rightful owners. 80% of lost items protected by ReturnMe get back to their owners! ReturnMe recovery tags help identify and protect all types of portable items ranging from cell phones to laptops, keys to luggage and even pets. Finders are motivated to return lost items because ReturnMe rewards the finder for their help! Our mission: Helping people alleviate the stress and worry of losing their valuables.
Contact info
179 Labrosse Avenue, H9R 1A3, Pointe-Claire, Canada
- 8008310717
- support@return.me
- return.me
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Service!
I emailed about a concern I had with my billing. The lady said, "No problem, I can take care of it." And just that quick, she did. No muss, no fuss. It is never that easy when dealing with Customer Service anymore. It was a breath of fresh air to have my issue resolved that quickly.
Cost vs performance?
Purchasing the service and tags was easy and reasonably priced for the service provided, however I have not yet had anything returned to me that was lost, so I really cannot evaluate if their return service is acceptable.
I am still in shock...in a good way
I am still in shock...in a good way! My son lost his iphone 2 years ago when vacationing in Myrtle Beach. We received a notification from ReturnMe that it was found in a restaurant booth. It had clearly been there the entire time and was found hen they were deep cleaning. A MILLION THANKS! The ReturnMe staff were all amazing with communication and explaining to process, and the overall assistance was A+! Thanks again. I am an even bigger fan now!
Options available for key return
It is excellent that there are options: one may contact the finder directly or deal with the company and remain anonymous to the finder.
Customer Experience Was Amazing
We had an issue, and the team stepped up and got it resolved quickly! Amazing customer experience.

Reply from ReturnMe Lost & Found
easy to use and simple
They are the real thing!
An unsolicited endorsement. Returnme not only helped me retrieve my high value camera and lens but worked proactively to assure that the transfer was accomplished. They are the real thing.

Reply from ReturnMe Lost & Found
I was mugged and my bag was stolen
I was mugged and my bag was stolen. 3+ weeks later I got an email from ReturnMe. Unbelievably everything was still there. I don’t believe the story that it was just found given that it was 3+ weeks after. I think the kid who stole it took it home and his mum found it. Regardless Happy and appreciative of the ReturnMe service. Worked a treat.
Thank You

Reply from ReturnMe Lost & Found
I received a ReturnMe tag as part of a gift...
I received a ReturnMe tag as a Christmas gift but didn’t think much of it and tossed it in a drawer. Years later, while cleaning out my junk drawer (don’t judge—we all have one!), I found it again and decided to register it online.
At the time, I had just started as a Flight Attendant and figured there was a chance I’d misplace my keys in a hotel somewhere, so I put the tag on my keyring and forgot about it. Fast forward four years—I return home from a trip and realize my keys are gone. Since I had been halfway around the world, I assumed they were lost for good.
Two days later, I got an email from ReturnMe: someone had found my keys, called the number on the tag, and reported them. Thanks to the tag, I got them back without the hassle of changing locks.
I can’t recommend ReturnMe enough! Their service was excellent, and I’m so grateful I had that tag on my keys. If you don’t have one yet—get one!

Reply from ReturnMe Lost & Found
ReturnMe worked exactly as it should…
ReturnMe worked exactly as it should have! My luggage was found and returned quickly thanks to my ReturnMe tag! I will be adding a tag to my keys and phone next!

Reply from ReturnMe Lost & Found
An Updated review
I originally wrote a review giving them a one star because I did not receive the product. I also stated they did not respond to my email. Unfortunately, I missed their email reaponse. Not only did they respond, but they made it right. The problem was the Canadian Postal Strike. They refunded my money, but still provided the product. I couldn't figure out how to take down my original review so I wanted to write an updated review about the great service I received.

Reply from ReturnMe Lost & Found
Lost Wallet on road trip
The decal provided by ReturnMe was attached to the inside of my wallet over a year ago. Little did I know it would be the anchor for getting my wallet back (together with a honest and trusting individual who found it and called ReturnMe). Couldn't have asked for a better experience in getting my wallet returned. Thank you.

Reply from ReturnMe Lost & Found
So prompt
So prompt! My freshman son was only without his phone for an hour.

Reply from ReturnMe Lost & Found
A great service
Totally worthwhile. Lost my keys at the airport and got them back almost immediately. Great for piece of mind and defiantly worth it

Reply from ReturnMe Lost & Found
Avoided ski resort lost and found
The QR code made it easy for the person who found my keys to contact me and coordinate getting them back to me. I lost them at a huge ski resort with multiple lost and found locations so this was easier than going through them.

Reply from ReturnMe Lost & Found
Missing tags and an awesome fix
Emailed about missing tags, learned about the strike slowing mail. Decided to order an extra set and ship express with tracking because we're leaving soon, and they refunded the first order, even with it still in the mail! And included a "Gadget Pack", extra tracking stickers for your electronics! ReturnMe customer service is absolutely top-notch. Totally worth the peace of mind, knowing my valuables are in good hands if they get lost!

Reply from ReturnMe Lost & Found
I won’t even use the contract I paid for
I won’t be using these people even though I bought a contract! I ordered some more tags (free with purchase supposedly) after purchasing a contract and I NEVER RECEIVED THEM AND KEPT GETTING THE RUN AROUND EVERY TIME I CONTACTED THEM! I don’t even know if their system works as I have never had to use it so I probably won’t ever use it because I don’t trust them anymore!
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