Banner for Respa Beds

Respa Beds Reviews 

221
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the beds and mattresses offer exceptional quality, providing a wonderfully comfortable and supportive night's sleep that greatly improves overall rest. People are extremely happy with their wonderful purchases, noting that the materials feel luxurious, reliable, and exceptionally well-made for everyday home use. Some reviewers were not happy with products becoming lumpy, too hard, or significantly uncomfortable after a short period of regular use. Meanwhile, others also encountered frustrating issues with sizing discrepancies and unsatisfactory customer service support when attempting to address these specific product faults.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the high quality and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the beds and mattresses are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I read about Respa on-line and it came recommended as an Irish-made mattress brand with great quality and support at accessible pricing. I happened to drive past a store which was running a special an... See more

Company replied

Rated 5 out of 5 stars

Excellent quality beds and great service from Respa. Really comfortable, well made and very happy with the purchase. Would definitely recommend. 5 star all the way.

Company replied

Rated 5 out of 5 stars

Bought a Pocket 1700 from Michael Murphy’s in Wexford, so happy with it. Having great sleep since. Also bought an ergonomic pillow from Respa recently, would highly recommend.

Company replied

Rated 5 out of 5 stars

I have a bed which needed a 5 x 7 foot mattress. I had tried various suppliers some took a deposit which was repaid when the could not supply. We emailed Respa beds called to view the mattresses, we w... See more

Company replied


Company details

  1. #10 of 11 best companies in Bedroom Furniture Store
  2. #2 of 2 best companies in Bed Shop
  3. #4 of 4 best companies in Bedding Store
  4. #1 of 2 best companies in Furniture Manufacturer
  5. #5 of 6 best companies in Mattress Store

About Respa Beds

Written by the company

Respa Beds is one of Ireland’s most trusted bed and mattress manufacturers, proudly handcrafting premium Irish-made beds in Oldcastle, Co. Meath since 1947.

For over 75 years, generations of Irish families have slept on Respa beds, choosing us for our comfort, quality, craftsmanship and long-standing family heritage. Every Respa mattress is carefully designed to support better sleep, combining traditional bed-making expertise with modern technology, high-quality materials and a deep understanding of what makes a truly comfortable night’s rest.

Our core product range includes mattresses, divans, headboards, pillows and sleep accessories, all created with the same commitment to comfort and durability that has defined Respa for decades. As a proud Guaranteed Irish brand, we are committed to maintaining high standards across our products, manufacturing and customer care.

Respa Beds sells through a trusted network of retail partners across Ireland, helping customers find the right bed with expert in-store advice and support. We also supply beds to the hospitality sector, where comfort, reliability and quality are essential.

At Respa, we believe a great day starts with a great night’s sleep. Customer feedback is extremely important to us, and every review helps us continue improving our products, supporting our retailers and delivering the comfort Irish homes have trusted for generations.

Handcrafted Beds. Timeless Comfort.

View our website

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(221)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

amazing maytress

amazing mattress, everything that I needed.

31 January 2024
Respa Beds logo

Reply from Respa Beds

Thank you for your review! Wishing you many night's of great sleep!

Rated 1 out of 5 stars

So disappointed ☹️

I bought a respa signature pillow top mattress which cost a lot of money, this is the worst mattress I have ever had. I have yet to have a full nights sleep on it and am in bits in the morning with pains everywhere. No comeback from this company at all. Stay away. So disappointed ☹️
After I first bought the mattress and was very disappointed I contacted your company and was told to contact the retailer where I bought the mattress who then contacted you to make the complaint and was told there was nothing they could/would do for me. My retailer then passed this message on to me and said that was all that could be done. So so disappointing, such bad customer service. Can’t even get to speak to someone in the company😞

13 February 2024
Unprompted review
Respa Beds logo

Reply from Respa Beds

Hi Grainne, please can you go back to the retailer where you purchased your mattress from to log a complaint, they will then get in touch with our office to arrange an inspection. Thank you

Rated 2 out of 5 stars

Mattress too hard

I had to return the single mattress to shop as I found it too hard to sleep on. The mattress itself was cooling, but when I used a mattress topper to give a softer surface, it increased the temperature due to the memory foam within mattress.

29 January 2024
Rated 5 out of 5 stars

Excellent bed

Excellent bed. Sturdy and stylish frame. Very happy

5 February 2024
Respa Beds logo

Reply from Respa Beds

Thank you for your review Mary!

Rated 2 out of 5 stars

Very disappointing!

Purchased a Respa Pocket 1200. The mattress has a strong synthetic smell since Day 1. Took delivery 9 days ago, have removed bedding and aired it a lot with open windows but it is still unacceptably smelly. Very disappointed with our new mattress. Have given 2 stars as it’s very comfortable apart from the smell. Have never had this issue in 24 years of purchasing mattresses.

9 February 2024
Respa Beds logo

Reply from Respa Beds

Hi Claire, please contact the retailer where you purchased the mattress from to log a complaint. They will then get in touch with our office to inspect the mattress. Thank you

Rated 1 out of 5 stars

Not happy customer

Not happy customer. I have had respa mattresses for years, bought a 1400 imperial a few weeks ago, and am not sleeping well at all. No comeback with this company. If the bed isn't faulty, no return, no compromise. The bed has memory foam top (which i didn't realize on buying, as neither of previous mattresses had). I'm overheated, irritated, getting headache from the heat. Changed duvet, sheets etc as advised but to no avail. Retailer isn't going to help either. I will now have to go and purchase another mattress elsewhere as i haven't slept well for the last week.

8 February 2024
Unprompted review
Respa Beds logo

Reply from Respa Beds

Hi Sharon, please log a complaint with the retailer where you purchased the mattress from. They will contact our office with this complaint, and the process will begin to get the mattress inspected. Thank you

Rated 1 out of 5 stars

Terrible mattress and even worse after…

Terrible mattress and even worse after care, excuse for void warranty when I was sent a faulty mattress

31 January 2024
Respa Beds logo

Reply from Respa Beds

Hi Shane, as you know an inspection was completed and both the mattress and base which the mattress sits on both gets inspected.
As per our warranty policy, the warranty does not apply when the mattress is on an unsuitable divan base. The inspection showed that the base is at fault, as is old, with uneven springs, making it not supportive for the mattress, causing the dips to occur.

Rated 5 out of 5 stars

My second Respa mattress purchase

My second Respa mattress purchase. Comfortable, good value for money because it lasts so long. The previous one was used for 16 years. I would always recommend.

22 January 2024
Respa Beds logo

Reply from Respa Beds

Thank you for your review and thank you for recommending our great brand to others!

Rated 2 out of 5 stars

Not impressed

Not impressed. I have been turning he mattress as per manufacturer instructions but after a month from the purchase my back started to hurt badly as the mattress is not even. Respa gel mattress is very uncomfortable and I would not recommend.

22 January 2024
Respa Beds logo

Reply from Respa Beds

Hi Denise, please contact the retailer where you purchased your mattress from to log a complaint with us. They will then contact us to investigate.

Rated 5 out of 5 stars

Very high expectation,thank you .

Absolutely amazing for my back problems.Was my dream come true.I never ever had a mattress like that.Very high recommendations.Thank you so much for my dream mattress.

22 January 2024
Respa Beds logo

Reply from Respa Beds

Hi Mari, thank you for your review. May you have many great night's sleep on your Respa mattress!

Rated 4 out of 5 stars

The mattress offers great support and…

The mattress offers great support and is very comfortable. I'm sleeping much better on it. The one thing to note is that when I registered it online I expected an email confirmation of same. Nothing forthcoming immediately so I took a screenshot of the "Thank you for registering...." page as a precaution. Ten days later I received an email confirmation!

22 January 2024
Rated 5 out of 5 stars

A great night's sleep

Very deep comfortable mattress at a good price. Company I bought it off have great customer service and a pleasure to deal with

29 January 2024
Respa Beds logo

Reply from Respa Beds

Hi Anne, thank you for your review. Wishing you many happy night's sleep on your Respa mattress.

Rated 1 out of 5 stars

Mattress is too firm

Mattress is supposed to be medium firmness. Tested in shop felt great. Spent £1000 on letho model and when delivered it was hard as a board. Can’t sleep on it.

23 January 2024
Unprompted review
Respa Beds logo

Reply from Respa Beds

Hi Stephen, we are sorry to hear of this. Please go back to the retailer where you purchased the mattress from and ask them to log this with our office. Our team will then take this further for investigating.

Rated 1 out of 5 stars

Got a Respa Augusta mattress last week

Got a Respa Augusta mattress last week. It was soft and comfortable when tested in the shop. However, it is very firm and uncomfortable.

19 January 2024
Unprompted review
Respa Beds logo

Reply from Respa Beds

Hi Sarah, are sorry to hear this. Please go back to the retailer where you purchased the mattress from and ask them to log this with our office. Our team will then take this further for investigating.

Rated 1 out of 5 stars

Respa Mattress

I bought a Respa Gel Pocket Elite mattress. After 18 months it developed a dip in the middle. I called Respa out who told me it was an "acceptable dip" and there were no technical issues with the mattress. The product is sub standard and of very poor quality. Waste of my hard earned cash, would definitely not recommend.

26 December 2023
Unprompted review
Rated 5 out of 5 stars

Comfortable

It's comfortable and relaxing mattress

5 December 2023
Respa Beds logo

Reply from Respa Beds

Thank you for your review

Rated 2 out of 5 stars

Uncomfortable

Bought a respa Franklin(inspire).it really felt soft to lie on in the shop but it is actually really firm. I am so disappointed as we only have it less than 2 wks .

2 December 2023
Unprompted review
Respa Beds logo

Reply from Respa Beds

Hi there, sorry to hear this. Please can you send an email to info@respabeds.ie with your contact information and we will be in touch. Thank you

Rated 5 out of 5 stars

Sleeper’s Dream

Had purchased one a year ago for a spare bed in our home, quality and comfort was fantastic so this time needed a super king size for ourselves and purchased same style but zip and link again quality and comfort is outstanding.

19 November 2023
Respa Beds logo

Reply from Respa Beds

HI Maurice, thank you for your review! Wishing you many happy night's sleep on your Respa mattress

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look