Resilient Media Reviews 

210
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Negative stars should be an option. First off, website is wellnessproductsusa.com. Not at all USA. My credit card was compromised and an order placed. I caught it immediately, contacted t... See more

Rated 1 out of 5 stars

Resilient Media Pte Ltd - Profesional scamers! / ¡Estafadores profesionales! I was swindled by these people too, watch out! A mí también me estafaron estas personas, ¡cuidado! Some of t... See more

Rated 1 out of 5 stars

Ordered a Hemsa 3 function blood glucose, blood pressure and blood oxygen machine. Correct box arrived but wrong machine inside only 2 functions pressure and oxygen. Tried sending email but system... See more

Rated 2 out of 5 stars

I'll give it two stars because I actually did receive the magnetic insoles that I ordered but it took more than 6 weeks to get the product. I have also received a follow up email from PayPal with shi... See more


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1.3

Bad

TrustScore 1.5 out of 5

210 reviews

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1.3

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(210)

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Rated 1 out of 5 stars

slim patches

I ordered the slim patches and still have them. I used one and used a second one. They burned my skin, scabbed and caused a skin infection. I was recently admitted to the hospital for unrelated illness however the doctor noticed the scarring and asked. I advised him of these patches and showed him the packages as they were in my medical satchel I used. I was advised to report and make a legal claim through BBB, and get an attorney. Am in the process of looking into one to take my case. Not sure what it is in these patches but definitely not what they claim nor anything natural or organic. Buyer beware of imported merchandise that you could take or apply without thorough research.
Horrible and scary.

18 September 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Ermalinda,

just came across your post and wanted to offer you our most sincere apologies.

Can you reach out to our email disputes@resilient-media.com, We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Rated 1 out of 5 stars

I ordered this product and still have…

I ordered this product and still have not received it. That was May 24, 2020 and I still have not received it. This is a scam

26 August 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Barbara

I've came across your post and I'd want to say sorry. If you're not satisfied - we aren't either!

Do reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Rated 1 out of 5 stars

the scamming continues

ANother update they are now offering me . 20% refund to which i said NOPE. I requested 50% back and a shipping label to return the garabage. Still no response .

Stay away from this merchant..fyi lots of sub "companies"

I foolishly bought snorex thinking it may help a family member . What I recieved was a piece of garbage that smelled horrible and did not work at all. I contacted the seller ( I used paypal to purchase) and they did nothing for me . I purchased 2 !!! one is still closed. They did nothing for us. Total scam garbage 97.92 gone..purchased Garbage ... so the update on this because I don’t want anyone to think they actually did any thing. They said sorry you are unhappy we will extend you 30% off your next order. What? Are you kidding .I am out almost $100 like I am going to send another penny . I would recommend never buying anything from this Seller!!
Total ripoff! Stay away from resilient and all it’s fun sub companies.

25 August 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi!

Apologies for the negative experience

Can you reach out to disputes@resilient-media.com, and let us know what's going on?! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Rated 1 out of 5 stars

BEWARE THEY ARE A SCAM

Order from them and never get your goods, two months and still not here, just apologies, and two months later items still in China. they are a SCAM. beware when ordering from them.

22 August 2020
Unprompted review
Rated 1 out of 5 stars

I have waited a month now still not…

I have waited a month now still not delivered after reading the reviews I’m glad they haven’t arrived I’ve asked them to cancel my order or if they have been dispatched how to send them back and get a refund !!!! I will let everyone know if they are helpful and give me my money back

21 August 2020
Unprompted review
Rated 1 out of 5 stars

Burned my skin

Hello All,
Please do your research before you buy something online. I got my patches and I started to use them.....Surprise! I got burned, had a rash, and those patches itched. Now, I have squares in my skin.
Be safe and Take care!

13 August 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Gloria,

I apologize for the bad experience.

Can you contact disputes@resilient-media.com, and let us know what's going on? This email is for SUPER HIGH PRIORITY cases such as yours. I'd love to find out what's going on and solve this case for you ASAP!

Kathy

Rated 1 out of 5 stars

Scammers/Fraudsters…

Even one star is too much for this company. I ordered slim patches x 30 but only received 10! Paid £40 and instead of the 7-10 day shipping stated it took over a month. I opened a case with PayPal but to be honest they are bee just as bad! They want me to return the item at a cost to myself then with the proof of postage they will refund. The postage is over £20!! Disgusting company I highly suggest you avoid at all cost they are scammers!!

9 August 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Helen!

I apologize for the bad experience.

Can you reach out to disputes@resilient-media.com, and let us know what's going on? This email is for HIGH PRIORITY cases such as yours. I'd love to find out what's going on and solve this case for you ASAP!

Kathy

Resilient Media

Rated 1 out of 5 stars

I'll add to the rest

I'll add to the rest, DON'T DEAL WITH THESE THIEF S..
BAD PEOPLE

7 August 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi tim,

I am truly sorry for the bad experience,

You can contact us on disputes@resilient-media.com and let me know your order ID and/or order email. We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Rated 1 out of 5 stars

I order the slim cycle never received

I order the slim cycle never received. I reach out to the seller they state they will send out another which they said got lost in shipping. I ask for a refund they said I would only get 1/3 of my purchase price.

3 August 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Sharon!

So sorry to hear that! I'm Kathy from Resilient Media, and rest assured that I hear you.

Do reach out to disputes@resilient-media.com, and let me know your order ID and/or order email, and I'll take this up for you! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP! I'll be on the look out for your email!

So sorry again and I hope you have a good day!

Kathy

Rated 1 out of 5 stars

I ordered these patches in June and…

I ordered these patches in June and have not heard a thing since.
I feel that I have been scammed going to have speak to credit card company

2 August 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi! This is Kathy from Resilient Media. 

I've just came across this post and I'd want to say sorry. If you're not satisfied - we aren't either!

Do reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Rated 1 out of 5 stars

I ordered my patches in March and I…

I ordered my patches in March and I finally received them yesterday, August 1. They are not what I expected but I did receive them.

2 August 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Donna,
once again, we apologize for the delay. because of the current situation, most of the parcels has been delayed.

you can reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Rated 1 out of 5 stars

UOY IS A SCAM

UOY Media pte never sent my flag. Ten days after my order I emailed them asking if it had been sent and to please give me the tracking number. (I shouldnt have to ask for it.) No response. I sent several emails over another ten to 15 days. I finally got a generic email about a month to six weeks after I ordered that said package delived here is your traking number. When i clicked on the tracking number it was a generic USPS (it didnt look real) that said package delivered to my city with no address. No contact information for lost or damaged packages. Nothing. I filed a complaint with my credit card company. UOY seems like a professional scam company capable of imitating delivery companies!! BEWARE!!

30 July 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hello Roslind,

I've just came across you post and I'd want to offer an apology. If you're not satisfied - we aren't either!

Our items usually arrives in around 3 to 5 weeks, but due to the current situation, we are expecting delays on all deliveries.

Do reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. It’s been well over 2 months and my orders have not arrived. I believe this site is a scam. If you write them an email complaining, they will send a very lengthy response, detailing all the reasons for the delay. Don’t believe it. Report this as fraud to your credit card company.

24 July 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Alice,

Apologies for the bad experience, I'd want to say sorry. If you're not satisfied - we aren't either!

You can reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Rated 1 out of 5 stars

Show me how you give less than 1 star…

Show me how you give less than 1 star and ill do it. Caviat Emptor! BUYER BEWARE!!! SCAMMERS!!!
Company will promise delivery and never send product. Multiple contacts with "customer service" and while polite they always promise and never provide product or refund.

23 July 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi chris,

i am very sorry for the bad experience, I'd want to say sorry. If you're not satisfied - we aren't either!

You can reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Rated 1 out of 5 stars

ORDER NEVER RECEIVED!

I ordered the weight loss patches May 2, 2020 through Paypal; and to date (July 18th) have not received the product. When I made the order I was informed it was coming from out of the country and it would take a few weeks. Never had I imagined it would be this long. After reading other reviews; I too think this is a scam.

18 July 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hello Carolyn,

At the moment, most parcels is getting delayed due to this current Covid situation. it usually takes 3 to 5 weeks for orders to arrive, but at the moment, we are expecting everything to be delayed.

You can reach out to disputes@resilient-media.com, This email is for the HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Rated 5 out of 5 stars

Item not as advertised

Item I received was not as advertised. It was not fit for purpose. The company agreed to give refund but demanded I pay the return postage (which was almost half the amount I spent on the item) even though they were at fault and had accepted responsibility. In other words, I only received half the money I was owed.I would not buy from them again.

16 July 2020
Unprompted review
Rated 1 out of 5 stars

Two months waiting for my order and it…

Two months waiting for my order and it does not arrive They say sent it and it does not arrive.

15 July 2020
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Pinta,

Apologies for the delays. there's currently a lot of parcels being delayed or lost due to the current situation.

You can reach out to disputes@resilient-media.com, and let us know what's going on. This email is for the HIGH PRIORITY cases such as yours! We'd love to find out what's going on, and solve this case for you ASAP!

Kathy

Resilient Media

Rated 1 out of 5 stars

purchased something only to find…

purchased something only to find immediatly after that it was advertised half the price. tried to cancel but it did not seem to go thru.
article came 5 weeks later- from china. If i had known that i would not have ordered.
no instructions with this smaller than advertised tent.
I cannot fold up to small repacking size to return.
flimsy, cheap, I feel this is a scam product and company. reporting to Paypal.

8 July 2020
Unprompted review

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