Aside from not knowing about the bar situation everything was wonderful:) stayed here for about 6 days and the front desk lady Brandi was my absolute favorite part of the entire experience. She was th... See more
Company replied
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Review summary
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Reviews shaping this summary
We went for Kavacon weekend and the rooms were big and a/c was amazing!! We had no issues and we enjoyed the cafe/market options too!!
Company replied
I have staid here numerous time for fishing & razor clamming. Just book direct with you rather than you paying a commission to booking.com or the like.
Company replied
We have been staying at this beautiful resort for the past 6 years and love it. However, during our recent 7-night stay, we had one very disappointing experience. After driving around the island all d... See more
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Company details
Written by the company
ReservationDesk.com is a leader in hospitality and travel, recognized by top brands across the industry. We make booking travel simple, offering a wide range of hotel options at competitive rates through trusted partnerships with multiple providers. As an online travel agency, our user-friendly platform gives travelers access to deals at over 200,000 hotels worldwide, delivering a secure reservation experience from search to confirmation. What sets us apart from other companies in the industry is our unwavering commitment to customer satisfaction. Our 24/7 support team is always available to answer questions, assist with bookings, and provide support at every step of the process. Whether you're planning a business trip, a family vacation, or a weekend escape, ReservationDesk.com is here to prioritize a personalized, reliable, and secure booking experience for every traveler.
Contact info
4700 W Daybreak Parkway, Suite 100N, 84009, South Jordan, United States
- 833-456-0685
- support@reservationdesk.com
- reservationdesk.com
3.7
Average
42K reviews
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The kids checked out early and did not…
The kids checked out early and did not get a refund for the second night.
13 September 2026
Reply from ReservationDesk.com
Thank you for your review. We sincerely apologize for any inconvenience or frustration you've experienced. As an online travel agency, we're required to follow the terms, conditions, and cancellation policies of the hotels in our booking system. These policies are outlined during the booking process, whether you book online or over the phone. We apologize if this information was unclear to you. If you have additional questions or need assistance with your reservation, please don't hesitate to contact us at support@reservationdesk.com. We're here to help!
Easy Booking
It took no time at all to make my reservation. It was painless and easy.
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At ReservationDesk.com, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!
Easy peasy!
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At ReservationDesk.com, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
RewardsDuring the booking process
During the booking process, I could not find any place to put my rewards number in, and that is quite unusual.
It would be nice of that show someplace because remembering when you get to the hotel to do, it is not always convenient.
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services.
Very simple step by step instructions…
Very simple step by step instructions on booking. Usually prefer a real person, but I gotta catch up with The Times LOL
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
Reply from ReservationDesk.com
We are happy to hear you had a wonderful experience at the hotel. Thanks for booking with us!
Friendly and helpful representative
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.
Beware
Beware. Reservationdesk.com does not provide what they say. I booked a king oceanfront and my confirmation was received. When I arrived to the resort, I got a 2 double bed oceanfront and was told that third party bookings are a request and not a guarantee (although my booking confirmation states guaranteed). I do not fault the resort because they showed me that it came across as a “request”. I immediately contacted reservationdesk.com on their toll free line and after a short hold, an extremely rude lady came on the phone said she contacted the resort and they refused to refund the money. This was a lie as the sweet lady at the desk told me that she was more than willing to refund the money + she told my wife and I that reservationdesk.com hung up on her when she told them the same. Then the rude lady on the phone told me that she needed 30-40 minutes to discuss this with someone higher in the company and she would call me back. Almost 2 hours later and I’m still waiting on the call. This is not service. This is fraudulent advertising and horrible customer service. Please do yourself a favor and use a reputable booking service, or, better yet, call the resort yourself and book with confidence. Reservationdesk.com is anything but confidence. NEVER EVER EVER book with this website. This will also be placed on Yelp and Google reviews.
9 September 2026
Reply from ReservationDesk.com
Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at support@reservationdesk.com. We're here to help!
Reply from ReservationDesk.com
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
Rates and availability changed during…
Rates and availability changed during booking.
15 September 2026
Reply from ReservationDesk.com
Thank you for your review. We understand how frustrating changing rates can be and sincerely apologize for any inconvenience. Because room rates are dynamic, they fluctuate based on demand and availability. Please know you received the best rate available at the time of booking. If you have further questions or need assistance with your reservation, please don't hesitate to contact our support team at support@reservationdesk.com. We're here to help!
QUICK AND EASY TO GET THE ACCOMODATIONS…
QUICK AND EASY TO GET THE ACCOMODATIONS I WANTED AT A FAIRLY DECENT PRICE.
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave a review. We are committed to ensuring that our customers receive the most competitive rates available. Thanks for booking with us!
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
I booked inadvertently and called two…
I booked inadvertently and called two minutes after to cancel. The agent was not able to cancel and said he would try again and get back to me. He never did. I called again today and your agent was not nice. She said I might not be able to cancel. I then called the hotel directly and they said 2027 rates were not yet released and they had no idea how I booked through you. They then refunded my money as that reservation was not yet available. I still paid your 17.99 fee.
14 September 2026
Reply from ReservationDesk.com
Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at support@reservationdesk.com. We're here to help!
Worked out well
After a certain amount of difficulty on other travel sites, I was able to make our reservation on your site.
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and effortless experience. Your feedback helps us continue to improve and serve you better, and is greatly appreciated. We look forward to your next booking with us!
Obtaining a reservation online was…
Obtaining a reservation online was simple. I like simple.
And the views of the room and hotel look great!
Looking forward to being there on Friday.
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
Steps to get reservation.
There were not many steps and those that were specific and understandable.
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
Quick and accurate confirmation of the…
Quick and accurate confirmation of the reservation details
15 September 2026
Reply from ReservationDesk.com
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
Was not complicated!!
14 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
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