Aside from not knowing about the bar situation everything was wonderful:) stayed here for about 6 days and the front desk lady Brandi was my absolute favorite part of the entire experience. She was th... See more
Company replied
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We went for Kavacon weekend and the rooms were big and a/c was amazing!! We had no issues and we enjoyed the cafe/market options too!!
Company replied
I have staid here numerous time for fishing & razor clamming. Just book direct with you rather than you paying a commission to booking.com or the like.
Company replied
We have been staying at this beautiful resort for the past 6 years and love it. However, during our recent 7-night stay, we had one very disappointing experience. After driving around the island all d... See more
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Company details
Written by the company
ReservationDesk.com is a leader in hospitality and travel, recognized by top brands across the industry. We make booking travel simple, offering a wide range of hotel options at competitive rates through trusted partnerships with multiple providers. As an online travel agency, our user-friendly platform gives travelers access to deals at over 200,000 hotels worldwide, delivering a secure reservation experience from search to confirmation. What sets us apart from other companies in the industry is our unwavering commitment to customer satisfaction. Our 24/7 support team is always available to answer questions, assist with bookings, and provide support at every step of the process. Whether you're planning a business trip, a family vacation, or a weekend escape, ReservationDesk.com is here to prioritize a personalized, reliable, and secure booking experience for every traveler.
Contact info
4700 W Daybreak Parkway, Suite 100N, 84009, South Jordan, United States
- 833-456-0685
- support@reservationdesk.com
- reservationdesk.com
3.7
Average
42K reviews
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Reply from ReservationDesk.com
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
Reply from ReservationDesk.com
Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at support@reservationdesk.com. We're here to help!
Don’t Be Fooled
Reservation Desk left me feeling defrauded after an honest mistake - Reservation Desk failed to clearly identify itself. Reservation Desk presented itself as an extension of the hotel. Reservation Desk provided no value add. Reservation Desk customer representatives are disingenuous. Reservation Desk exploited my mistake and led to more expense. Reservation Desk has led to a negative experience, and has tainted my perspective of the hotel chain, before my trip has even started.
14 September 2026
Reply from ReservationDesk.com
Thank you for sharing your review. We're sorry for any confusion between our booking service and the hotel. ReservationDesk.com is an online travel agency that provides booking services for over 200,000 hotels worldwide, but we are not affiliated with the hotel itself. Thank you for booking with us. If you need further assistance with your reservation, please feel free to contact our support team at support@reservationdesk.com. We're here to help!
Reply from ReservationDesk.com
Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!
Customer oriented and app was used with…
Customer oriented and app was used with ease.
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
I have been trying to reach someone for…
I have been trying to reach someone for days. Called was told someone would call me back, no call back, sent 4 emails. We booked Days Inn by Wyndham in Scranton PA through this site, redirected unfortunately and the room we got was bug infested and had mold on the walls and smelled horrendous. Needless to say we did not stay and when we asked the hotel for a refund they said because we booked through a 3rd party we need to go through that platform. While they do have a no refund policy there should be things that are considered such as HEALTH and WELFARE of human beings. We would not have left had the hotel been worthy. I just want to be refunded!
10 September 2026
Unprompted review
Reply from ReservationDesk.com
We're truly sorry to hear about the distressing experience you had with the hotel and the difficulties you faced trying to reach our team. We understand your frustration and concern regarding the conditions of the room. We recommend speaking with the hotel's front desk or management about the onsite issues. If you need help with your reservation, please reach out to our support team. We're here to help where we can.
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
Booking was very easy and quick
15 September 2026
Reply from ReservationDesk.com
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
Reply from ReservationDesk.com
Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At ReservationDesk.com, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!
Fast and easy
15 September 2026
Reply from ReservationDesk.com
Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!
Fairly easy to manage through the…
Fairly easy to manage through the sight. Easy for Seniors
14 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
The kids checked out early and did not…
The kids checked out early and did not get a refund for the second night.
13 September 2026
Reply from ReservationDesk.com
Thank you for your review. We sincerely apologize for any inconvenience or frustration you've experienced. As an online travel agency, we're required to follow the terms, conditions, and cancellation policies of the hotels in our booking system. These policies are outlined during the booking process, whether you book online or over the phone. We apologize if this information was unclear to you. If you have additional questions or need assistance with your reservation, please don't hesitate to contact us at support@reservationdesk.com. We're here to help!
Easy Booking
It took no time at all to make my reservation. It was painless and easy.
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At ReservationDesk.com, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!
Easy peasy!
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At ReservationDesk.com, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
RewardsDuring the booking process
During the booking process, I could not find any place to put my rewards number in, and that is quite unusual.
It would be nice of that show someplace because remembering when you get to the hotel to do, it is not always convenient.
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services.
Very simple step by step instructions…
Very simple step by step instructions on booking. Usually prefer a real person, but I gotta catch up with The Times LOL
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
Reply from ReservationDesk.com
We are happy to hear you had a wonderful experience at the hotel. Thanks for booking with us!
Friendly and helpful representative
15 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future.
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