First time ordering live food online and I’m so pleased I found this company, quality of bugs is super, sadly one item hasn’t been available last three orders but majority have arrived in good conditi... See more
Company replied
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Review summary
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Can't recommend these guys enough, amazing range of products and the prices are fantastic and usually way lower than others. Good delivery times and everything we've ordered has arrived in perfect con... See more
Company replied
Having had difficulty sourcing certain bugs for our beardy in our local area, I came across reptiles by post. A wide variety, with a clear plan and instructions of delivering to ensure you get fresh b... See more
Company replied
Absolutely brilliant experience! I ordered 100 Dubia roaches to start my own colony and received a great healthy mix of males and females. Everything was very well packed, arrived quickly, and the qua... See more
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Company details
Written by the company
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Written by the company
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Contact info
United Kingdom
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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Came really quickly and everyone was…
Came really quickly and everyone was still alive. Good packaging as well
14 April 2026
Reply from Reptiles By Post
Thank You, Suzanne
Reply from Reptiles By Post
Thank You, Amelia
perfect experience
reptile stuff came within 3 days was as i ordered on a sunday, food came live and everything was perfect! definitely will be ordering again, i emailed and got responses very quickly.
21 April 2026
Reply from Reptiles By Post
Thank You, Alice
Great company great feed back and great…
Great company great feed back and great place for my reptile food service is top notch package is well done and delivery is fast and prompt thanks again 5 ⭐
21 April 2026
Reply from Reptiles By Post
Thank You, Gordon
Arrived in 2 days all perfect condition
Arrived in 2 days all perfect condition
Already ordered again!!
20 April 2026
Reply from Reptiles By Post
Thank You, Victoria
Reply from Reptiles By Post
Thank You, Derek
Always had great service from this…
Always had great service from this company and fast postal service altogether is great
13 April 2026
Reply from Reptiles By Post
Thank You, Lindsey
Brilliant bugs nice and lively well…
Brilliant bugs nice and lively well packaged thankyou
20 April 2026
Reply from Reptiles By Post
Thank You, Kerry
Reply from Reptiles By Post
Thank You
Reply from Reptiles By Post
Thank You, Richard
Have not received my delivery as the…
Have not received my delivery as the wrong postcode was put on delivery. The correct postcode is NP165RG. The incorrect postcode was for Lydney.
16 April 2026
Reply from Reptiles By Post
Hi David. We ship orders exactly to the address details entered at checkout. In this case, I would assume that the postcode you provided was incorrect, which resulted in the parcel being sent to the wrong location. If you would like to email us at info@reptilesbypost.com we would love to help you with this. Thank you.
Haven’t received my parcel and paid for…
Haven’t received my parcel and paid for next day delivery
17 April 2026
Reply from Reptiles By Post
Hi Leigh, I can't see any messages from you on our system. If you would like to email us at info@reptilesbypost.com we would love the chance to investigate what's gone wrong and put this right for you. Thanks, Eve.
Did not have item I was after
10 April 2026
Reply from Reptiles By Post
Hi Ayeisha. We're really sorry that we were out of stock of one of the items that you ordered. The refund should be back in your account within the next day or two. If you have any more issues, don't hesitate to email us at info@reptilesbypost.com. Thanks.
Best pet food about
Always arrives pleasure I would highly recommend, communication is also second to none
17 April 2026
Reply from Reptiles By Post
Thank You, Simon
Quick delivery and Im happy with order…
Quick delivery and Im happy with order packed well. Highly recommended
9 April 2026
Reply from Reptiles By Post
Thank You, Soraya
First time using this service and they…
First time using this service and they turned up in great condition will be using again lizards are happy so am i
16 April 2026
Reply from Reptiles By Post
Thank You
Didn't take long to arrive I feed my…
Didn't take long to arrive I feed my rankin dragon crickets even though there diet should consist of veg he doesn't like veg so he only eats crickets the only thing not sure about is how much I should be giving them.
15 April 2026
Reply from Reptiles By Post
Thank you, Lindsay. If you ever have any questions about the food or care, feel free to drop us an email on info@reptilesbypost.com so we can advise!
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