Having had difficulty sourcing certain bugs for our beardy in our local area, I came across reptiles by post. A wide variety, with a clear plan and instructions of delivering to ensure you get fresh b... See more
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Review summary
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this was my 3rd order,all have been excellent,live crickets and wax worms for my leopard geko arrive looking really well. i was 1st recommended by a friend. once i have established regularity,i wi... See more
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Absolutely brilliant experience! I ordered 100 Dubia roaches to start my own colony and received a great healthy mix of males and females. Everything was very well packed, arrived quickly, and the qua... See more
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We've ordered live insects from reptiles by post quite a few times now for our bearded dragon and we've always received them in good time and always received exactly what we ordered. We would happily... See more
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Company details
Written by the company
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Written by the company
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Contact info
United Kingdom
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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Will 100% recommend buying your Reptile…
Will 100% recommend buying your Reptile goods from Reptiles By Post, brilliant fast postage amazing staff well priced
Top tier service
Will 100% continue to use for my Tarantulas food
20 April 2026
Reply from Reptiles By Post
Thank You, Liam
Very efficient in their timing as…
Very efficient in their timing as advertised on the website. The crickets were in great condition. The flies look good not many in the culture at present, unfortunately the box had been upside down etc and when I opened it the culture had started coming out of the lid of the fruit fly culture pot. now the culture is all mixed in with the wood media. This is not due to the reptiles company but the delivery. Thank you
27 April 2026
Reply from Reptiles By Post
Hi Charlie, thank you for your review. If you message us at info@reptilesbypost.com with some pictures of how your parcel arrived, we can look into this and sort out a resolution for you. Thanks.
Very happy reptiles
I had been ordering my lizards locust from here on subscription from Amazon and they have always come in perfect condition.
Due to rehoming a few new reptiles I needed more bugs and a different variety so decided to check out these people and I decided to subscribe to them directly because A: it is a little bit cheaper, B: the variety of bugs is great for my variety of reptiles and C: their customer service is brilliant, I made a mistake as a beginner and thought my bugs were dead, they emailed me back straight away and explained that my bugs were just hibernating due to the weather as they were left outside in the cold.
27 April 2026
Reply from Reptiles By Post
Thank You, Mandy
When i ordered the crickets for my…
When i ordered the crickets for my beareded dragon after24hours most of them was dead would it be possible to get a refund for what i paid for please i will not be ordering from u again
20 April 2026
Reply from Reptiles By Post
Hi Nicky, please email us at info@reptilesbypost.com so we can investigate this and put it right for you. Thanks.
Easy to use website with quick delivery…
Easy to use website with quick delivery more fly larvae didn't hatch than expected.
16 April 2026
Reply from Reptiles By Post
Thank You
Arrived pretty quick
Arrived pretty quick, good condition. Great customer service despite the interesting working hours :)
24 April 2026
Reply from Reptiles By Post
Thank You, Kristina
Reply from Reptiles By Post
Hi Rebecca, really sorry to hear this. Looks like the courier delayed your parcel and then destroyed it due to it being perishable. Please reach out to us at info@reptilesbypost.com so we can put this right for you.
Wide range of products and good prices…
Wide range of products and good prices and even lower on subscription
23 April 2026
Reply from Reptiles By Post
Thank You, Isabel
Great service
First time ordering from this company, but certainly not the last. Have ordered live insects from a couple of companies before, but most have arrived dead. Not so with this company, which my baby beardie is very grateful for!
24 April 2026
Reply from Reptiles By Post
Thank You, Debbie
They did exactly what it said on the…
They did exactly what it said on the tin. Reliable, on time, a great seller!
17 April 2026
Reply from Reptiles By Post
Thank You, Kenton
Great freindly service
Great freindly service, live food arrived quickly and well wrapped. Bugs were healthy. I will definatley be using reptiles by post again.
24 April 2026
Reply from Reptiles By Post
Thank You, Valerie
Items exactly as described
Items exactly as described. All live food was actually alive. Decent postage cost and fantastic delivery time. Will be using these folks again.
24 April 2026
Reply from Reptiles By Post
Thank You!
Excellent service
Excellent service, good communication and quality stock. Will definitely buy again
24 April 2026
Reply from Reptiles By Post
Thank You, Andy
Reply from Reptiles By Post
Thank You, Cameron
perfect arrived promptly and all…
perfect arrived promptly and all mealworms happy and safe
17 April 2026
Reply from Reptiles By Post
Thank You, Daniel
live food
Ordered live locusts and crickets. Came on time and packaged well!! Would 100% order again 😊
24 April 2026
Reply from Reptiles By Post
Thank You, Morgan
fast shipping
fast shipping, good packaging quality, and the activity level of the insects was healthy
24 April 2026
Reply from Reptiles By Post
Thank You, Jane
Delivered late and to the incorrect…
Delivered late and to the incorrect address and by the time I found the package all the live food was dead.
Was offered a free replacement but the shipping is 2x the value so didn’t bother and found an alternative
16 April 2026
Reply from Reptiles By Post
Hi Gary,
We’re really sorry to hear about your experience.
According to the tracking information, the parcel was marked as delivered by the courier. As outlined in our delivery terms, if a parcel is left in a safe place (either by default or via customer instruction), we’re unfortunately unable to accept liability for any loss, theft, or issues that occur after delivery.
In this case, we understand that the parcel was not left exactly where you had intended, which is understandably frustrating. However, as the delivery was completed and the safe place option was used.
We did offer a replacement
Kind regards
Really good pricing and was very…
Really good pricing and was very impressed with the packaging and shipping process. I ordered medium mice for my snake and they all look great and good quality.
15 April 2026
Reply from Reptiles By Post
Thank You, Angel
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