Whist I have no complaints on the quality, I just mention that I am disappointed with this new crop fit trend. I brought two hoodies one zip up and one oversized and my belly hangs out on both of them... See more
Company replied
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Review summary
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Reviews shaping this summary
Really happy with my order from Represent. I bought a T-shirt and a baseball cap, and both arrived quickly and were exactly as expected. The quality feels premium, the fit is great, and the packaging... See more
Company replied
I own several T-shirts, hoodies, and shorts from Represent (mostly from Owner’s Club) and I gotta say that I am very pleased with them. The clothing is very comfortable to wear, and the fabric qualit... See more
Company replied
I loved it all! The website, the quality of the clothing, the attention to detail wrt customer care even after the purchase made…just loved the whole thing! Not bad at all for two lads from Horwich,... See more
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Company details
Written by the company
British Luxury, Delivered Globally.
Contact info
United Kingdom
- representclo.com
3.9
Great
26K reviews
Asks customers to review
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Reply from Represent Clo
Hi Jun Li,
Thank you for your kind feedback.
We’re so pleased to hear that the design and quality stood out to you, and that your order arrived quickly. That’s exactly the experience we aim to deliver.
We truly appreciate your support and hope to see you again soon.
My son loves his sweatshirt
My son loves his sweatshirt. Very heavy quality. Takes ages to dry it though!!
9 December 2025
Reply from Represent Clo
Hi Andrea,
Thank you for your feedback—we’re so pleased to hear your son loves his sweatshirt.
It’s great to know the quality and weight stood out, as that’s exactly what we aim for with our pieces. We completely understand your point about drying time—heavier fabrics can take a little longer, but it’s all part of that premium feel and durability.
We really appreciate you taking the time to share this and hope he continues to enjoy wearing it.
Popped in to buy a few things
Popped in to buy a few things. Everyone was very helpful and welcoming.
18 April 2026
Reply from Represent Clo
Hi,
Thank you for taking the time to leave your review.
We're so glad to hear that the team was helpful and welcoming! That's exactly the atmosphere we aim to achieve!
Appreciate your support and hope to welcome you back into store soon!
The staff was incredibly friendly and…
The staff was incredibly friendly and went above and beyond to help me. Thank you!
18 April 2026
Reply from Represent Clo
Hi,
Thank you for taking the time to leave your review!
We're so glad to hear about your in store experience. We're always striving to achieve excellent customer service and we're so glad to hear that this was demonstrated to you.
Appreciate the support!
Fast delivery
Fast delivery, regular tracking updates and the quality is bang on as per
31 December 2025
Reply from Represent Clo
Hi Jordan,
Thank you for your positive feedback.
We're so glad to hear that your happy with the quality and that your order arrived quickly.
Appreciate the support!
The gentleman in the fitting room was…
The gentleman in the fitting room was very helpful and informative about the brand. Loved the experience.
11 April 2026
Reply from Represent Clo
Hi Navi,
Thank you so much for sharing this; it's truly wonderful to hear.
We’re absolutely delighted that you had such a positive in-store experience and that our team member in the fitting room was able to provide helpful and informative support. Creating a welcoming, knowledgeable, and enjoyable environment is something we place a great deal of importance on, so it’s incredibly rewarding to know this came through during your visit.
Your kind words will certainly be shared with the team, as feedback like this means a great deal and serves as great encouragement.
We’re so pleased you loved the experience and hope to welcome you back again soon.
Wow amazing customer service
Wow amazing customer service, items are delivered very quickly, and what items I sent back were refunded quickly.
Amazing quality hoodie , I will definitely be shopping again with you,
Thank you
15 April 2026
Reply from Represent Clo
Hi Rachel,
Thank you so much for your kind words. It really does mean a lot to us.
We’re thrilled to hear that you had such a positive experience across the board, from delivery speed to returns and refunds. It’s especially great to know you’re happy with the quality of your hoodie; that’s exactly what we strive for.
Feedback like this genuinely makes our day, and we’re so pleased we could provide an experience that leaves you wanting to shop with us again.
Thank you again for your support. We look forward to welcoming you back soon.
Company vanished when I requested exchange status.
***Review UPDATE 04/24/2025***
Company replied and created even more of a mess.
They are still including incorrect sizes in my new order, yes somehow. When I followed their exact procedure to exchange my items.
Not to mention they are sending me a pair of pants I never asked to be exchanged. So they are losing money because they simply don’t pay attention.
How can a company be this utterly
incompetent?
***Review UPDATE: 04/23/2026***
I cannot believe I am having to write this.
Company emailed me offering me a $30 gift certificate for their lapse which was nice of them however what they did next is astounding.
They sent me an order confirmation with all of the original sizes I sent back go exchange for larger sizes.
You cannot make this up.
Apparently the only way to get Represent to reply is to post on here.
I’m beside myself I never even wanted a refund or gift certificate just the larger size items.
If not resolved by today I will be forced to file a claim with my bank
******Original Review Below******
Sent an order in for exchange following their exact protocol. Received items on 04/14, initiated exchange on 04/14 when I realized items were too small, and sent back same day using their provided pre paid postage.
Never got my exchange items or refund.
Company stopped responding to emails when I asked numerous times about the status of my exchange. Emailed them a total of 5 times. Received a response to my very first email “requesting a photo of the proof of receipt at USPS,” once I sent this photo they completely went radio silent.
The irony being that their US warehouse is literally two cities over from me. My exchange items arrived back to the within 1 day of me shipping them back per tracking.
Do not trust. You can all read other reviews and see the mess they have in their home country of the UK getting packages to customers.
12 April 2026
Reply from Represent Clo
Hi Christian,
We just wanted to follow up and let you know that we have reached out to you directly to get this fully resolved.
We are truly very sorry for the experience you’ve had. This is absolutely not the level of service we aim to provide, and we completely understand how frustrating and disappointing this situation has been for you.
Please rest assured that your case is being taken seriously, and we are doing everything we can to put things right as quickly as possible. Our goal is to ensure this is resolved smoothly and to a standard that reflects the service you should have received from the start.
We genuinely appreciate your patience, and we are here to support you every step of the way.
Josiah provides 10/10 customer service…
Josiah provides 10/10 customer service every single time. Makes for a fantastic shopping experience
18 April 2026
Reply from Represent Clo
Hi Travis,
Thank you so much for your kind words.
We’re absolutely delighted to hear that Josiah consistently delivers such outstanding service; 10/10 experiences are exactly what we strive for. It’s fantastic to know he’s made such a positive and lasting impression on your visits.
We’ll be sure to pass this feedback on to him, as recognition like this truly means a lot.
We really appreciate you taking the time to share this and look forward to welcoming you back again soon.
Represent is always🔝
17 April 2026
Reply from Represent Clo
Hi Gordon,
Thank you, we really appreciate that.
It means a lot to hear that Represent continues to hit the mark for you. Your support doesn’t go unnoticed, and we’re glad we can keep delivering an experience you rate so highly.
We look forward to continuing to bring you more of what you love.
I havent even got my parcel!
17 April 2026
Reply from Represent Clo
Hi Phil,
We just wanted to follow up and let you know that we have reached out to you via email regarding your missing parcel.
In our previous message, we’ve provided a full update along with the options available to resolve this for you as quickly as possible.
If you haven’t seen our email yet, please do check your spam or junk folder just in case it has filtered there.
Of course, if you have any questions or need any further assistance, please don’t hesitate to get back in touch, we’re here to help.
Excellent service.
12 January 2026
Reply from Represent Clo
Hi Paul,
Thank you so much for your kind feedback.
We’re really pleased to hear you had an excellent experience with us. It’s always our goal to provide a smooth and reliable service, so it’s great to know we delivered on that for you.
We truly appreciate your support and hope to see you again soon.
Delivery within 18hrs
17 April 2026
Reply from Represent Clo
Hi Karen,
Thank you for sharing this.
We’re delighted to hear your order reached you so quickly. 18-hour delivery is exactly the level of speed and efficiency we aim to provide. It’s great to know this made a positive impression.
We really appreciate your support and hope you’re enjoying your purchase.
Very quick delivery
Very quick delivery, quality of product received excellent. Would definitely purchase again
17 April 2026
Reply from Represent Clo
Hi Tracey,
Thank you for your kind feedback.
We’re so pleased to hear that your order arrived quickly and that you’re happy with the quality of your purchase. That’s exactly the experience we aim to deliver every time.
It’s great to know you’d shop with us again, we really appreciate your support and look forward to welcoming you back soon.
Represent used to be a staple in my…
Represent used to be a staple in my wardrobe. Ever since there expansion to the US, I’ve noticed a major decline in there logistics. Myself and my girlfriend received the wrong item in our item 2 times. Although the products have always been good, the customer service and logistics need some sort of revamp.
17 April 2026
Reply from Represent Clo
Hi Emmanuel,
Thank you for taking the time to share your feedback with us. We truly appreciate you being such a long-standing supporter of Represent.
We’re really sorry to hear that your recent experiences haven’t reflected the standards you’ve come to expect from us, particularly when it comes to receiving incorrect items. We completely understand how frustrating and disappointing that must be, especially when it’s happened more than once.
It does mean a great deal to us that you’ve continued to value the quality of our products, but we absolutely recognise that this should be matched by a seamless and reliable service experience.
Please rest assured that we are continuously reviewing and refining our processes to ensure we deliver the level of service our customers expect and deserve. Your comments have been noted and will be shared internally with the relevant teams as part of that ongoing effort.
Reply from Represent Clo
Hi Abbey,
Thank you for sharing your experience.
We’re so pleased to hear that everything felt smooth and stress-free for you—that’s exactly what we aim for. Shopping should be simple and enjoyable, so it’s great to know we delivered that for you.
We really appreciate your support and hope to see you again soon.
Best customer service!…
I already gave a review recently about an online order I made and it never arriving. Not Represents fault as the courier had lost my order. So I’ve decided to give another review (which I never do) as they were absolutely brilliant and sorted it all out within a day or to without me even realizing. By the time I checked my emails the replacement order had arrived! Best customer service I’ve ever had, thank you so much!
13 April 2026
Reply from Represent Clo
Hi Heather,
Thank you so much for taking the time to leave another review. That truly means a lot to us. We’re incredibly grateful for your kind words and for recognising the effort our team put into resolving this for you.
We’re so pleased we were able to turn the situation around quickly and get your replacement to you without any hassle. Providing this level of service is exactly what we strive for, so it’s amazing to hear this was your experience.
Thank you,
Represent.
Reply from Represent Clo
Hi Scott,
Thank you for your kind review! We’re really pleased to hear that you found our ordering process simple, and that you were happy with the quality and delivery service. We appreciate your support and look forward to serving you again soon.
Reply from Represent Clo
Hi Christopher,
Thank you for your great feedback! We’re delighted to hear your order arrived so quickly and that you’re happy with the hat. We really appreciate your support and hope to see you again soon!
Ordered item in afternoon it was…
Ordered item in afternoon it was despatched & delivered by Royal Mail the following day. Can't ask for better than that & fantastic Brand too.
Clothing range is best I've ever worn
15 April 2026
Reply from Represent Clo
Hi Scott,
Thank you for such an amazing review! We’re thrilled to hear your order arrived so quickly and that you had a great experience with delivery. It’s fantastic to know you rate our clothing range so highly, comments like this really mean a lot to us. We truly appreciate your support and look forward to your next order!
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