As ever, a clear and concise website showing items available for all items, clearly marked if not in stock. Shopping with Repair Outlet is always cost-effective, prompt and professional. I have yet to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Extremely helpful with plenty of advice. Items I required were available in stock. Placed my order online by 2.00pm as instructed. Package with all I ordered arrived in under 24 hours. Defiantly a com... See more
Company replied
Well I rang customer services and the lady from repair outlet found the part I was after straight away. I had already ordered this part from another company and it was incorrect part. Paid over the ph... See more
Sadly part i purchased did not work on my Xbox, so i got i touch straight away to inform them. I explained the problem and as they could not provide myself with a replacement they offered me a full r... See more
Company details
- Electronic Spare Parts and Components Store
- also in
- Cell Phone Accessory Store
- Computer Accessories Store
- Electronic Parts Supplier
Written by the company
Established in 2019, Repair outlet has drawn on more than 40 years of industry experience to bring our customers everything and anything they need to run a modern repair business or consumer repairs. Our business is all about our customers, with our Trade Plus account qualifying you for our best possible pricing and free next day delivery as well as our ability to source parts. We feel that these values are what set us apart from the competition. With expansion plans to our warehouse already underway, our range of products and services will continue to grow, we already have one of the largest product offerings in the industry, but we won't stop until we can comfortably claim the top spot. Our fortunate ability to attract only the highest skilled technicians means that there is little to nothing that we can't repair in-house. Whether you need some help with micro soldering, or a repair that your workshop just isn't suited to, we will happily take it on for you. From all of the team and Repair Outlet, Welcome.
Contact info
WSF House, Unit 3D, Calverton Business Park,Calverton, NG14 6LL, Nottingham, United Kingdom
- 0800 970 9427
- sales@repairoutlet.co.uk
- repairoutlet.co.uk
4.3
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a cheap screen from Amazon
I bought a cheap screen from Amazon, which didnt fit well. Bought an OEM one from repair outlet and was as good as the original. Highly recommend
6 July 2026
Really pleased
Having been completely let down by the official Samsung site, Repair Outlet were great - genuine parts reasonably priced and swift delivery too. Very happy.
30 June 2026
Great service
Prompt delivery, the product is affordable and doing it's job well. Hoping to get more replacements for my old phones.
30 June 2026
My item arrived damaged and no help offered
My item arrived damaged, when contacting the sale team for help / what process i should do to make up for the situation i was left completely in the dark - 3+ days later i received no response from the team but rather an email asking about my experience with the company 1 star poor customer service
4 July 2026
Reply from Repair Outlet
Thank you for your feedback. We’re sorry to hear that your item arrived damaged and appreciate how frustrating this must have been.
We would, however, like to clarify that we did respond to your email from 08/07/26 on 13/07/26, apologising for the issue and asking you to confirm your order details so that we could assist you further. Unfortunately, no order details were included in your initial contact, so we were unable to locate the order or proceed with the appropriate resolution without this information.
We’re sorry if our response was missed or did not reach you as expected. Had we received the requested order details, we would have been happy to investigate the damage and assist with the next steps.
Quick dispatch easy to assemble cheap…
Quick dispatch easy to assemble cheap at the price compared to buying an I phone original
26 June 2026
The battery replacement for my MacBook…
The battery replacement for my MacBook arrived in no time and was exactly as described. The battery wasn’t too difficult to change. Thanks
6 June 2026
Best purchase
30 June 2026
It was easy to order and arrived…
It was easy to order and arrived promptly. Well packed in a sealed plastic envelope.
30 June 2026
Great parts and packaging
Great parts and packaging – 10/10 overall!
I ordered a replacement 64 MP rear camera, the ultra-wide camera, the other auxiliary cameras, and the camera glass casing for my Poco X3 NFC. Everything arrived quickly, and the packaging was excellent.
All the parts worked perfectly except for the 2 MP macro/depth camera, but I was able to just reuse my old one anyway. Overall a fantastic 10/10 experience, and I highly recommend Repair Outlet!
29 June 2026
Great fast serrvice,offer fantastic…
Great fast serrvice,offer fantastic deals,when the phone arrived it looked like new.
The delivery was very quick ,wrapped to a high standard too.
22 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.