Rentola.cz Reviews 28

Reply from Rentola.cz

4 days ago

Hello Geraldine,

We are sorry to hear that your experience with Rentola was not satisfactory.

Rentola is a legitimate search engine that acts as an aggregator, centralizing listings from various public sources to save users time. While we aim to facilitate connections, our platform includes listings from both private landlords and agencies. In some cases, external sites may have their own procedures.

We have requested your contact details through Trustpilot's secure system so that we can have a look into the listings you contacted, and provide a detailed response via email.

Best regards,
Team Rentola.cz

Reply from Rentola.cz

Updated Mar 16, 2026

Hello Ctirad,

We are sorry to hear that your experience with Rentola has not been positive.

Rentola is a legitimate service that centralizes listings from open and public sources to facilitate the search for housing. All pricing terms, trial periods, and renewal details are clearly displayed during the registration process and in our Terms and Conditions.

To investigate your case further, we requested your contact information through the secure Trustpilot system. As we have not yet received a response, we are unfortunately unable to continue the investigation at this time.

If you require any assistance, you can contact us at any time using the contact form on our website. Our support team will be happy to help.

Best regards,
Team Rentola.cz

Reply from Rentola.cz

Updated Jan 15, 2026

Hello Adela,

We’re sorry to hear that you feel this way. We would like to better understand your concerns and clarify any questions you may have.

Rentola is not a fraudulent website; we provide access to rental listings and the contact details shared by landlords, property managers, and agencies. However, as we do not have enough information to identify your case, we are unable to address your concerns in detail at this stage.

We requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website. Thank you again for sharing your experience.

Warm Regards,
Rentola Team

Reply from Rentola.cz

Jan 9, 2026

Hello,

We are so sorry to hear that your experience did not meet your expectations and it was not positive. If you’d like to share more details our team is always here to help. You can reach us via the contact form on our website in the Terms and Conditions section.

Best regards,
Rentola Team

Reply from Rentola.cz

Jan 9, 2026

Hello Anna,

We appreciate your feedback! It’s wonderful to hear that your experience with Rentola was positive.

Best regards,
Rentola Team

Reply from Rentola.cz

Jan 9, 2026

Hello Michael,

Thank you for taking the time to share your experience! We’re glad to hear that Rentola made your search easier and helped you save time navigating multiple realtor sites. Feedback like yours motivates us to continue offering reliable and accurate listings for everyone.

Thank you once again for sharing your experience!

Best regards,
Rentola Team

Reply from Rentola.cz

Jan 9, 2026

Hello,

We’re sorry to hear that your experience did not meet your expectations. If you’d like to share more details or need assistance, our team is always here to help. You can contact us via the form on our website in the Terms and Conditions section.

Best regards,
Rentola Team

Reply from Rentola.cz

Jan 9, 2026

Hello Ryann,

Thank you for your feedback! We are happy to hear that enjoyed your experience with Rentola.

If you ever have any questions or need assistance, our team is always available to help.

Best regards,
Rentola Team

Reply from Rentola.cz

Jan 9, 2026

Hello Laura,

Thank you so much for taking the time to share your experience! We’re delighted to hear that Abhinav was able to assist you quickly and professionally. It’s wonderful to know that our support team could make the process smooth and positive for you.

We completely understand how easy it is to forget about subscriptions, and we’re glad everything was resolved to your satisfaction. Your kind words mean a lot to us and will be shared with Abhinav and the team.

We appreciate your feedback and thank you again for your thoughtful review!

Best regards,
Rentola Team

Reply from Rentola.cz

Jan 8, 2026

Hello

We are truly sorry to hear that our services were disappointing for you.

Please be assured that Rentola does not share the email addresses of any of our users with third parties. All data is stored securely, and we take the security and privacy of our users very seriously.

If you still have any concerns or questions, you are welcome to contact us via the contact form on our website under the Terms & Conditions.

Kind regards,
Rentola Team

Reply from Rentola.cz

Jan 8, 2026

Hello Evarlyne,

Thank you for taking the time to share your feedback! We’re very pleased to hear that your experience with Rentola was positive.

Yes, we do offer a trial that you can cancel at any time, giving you the opportunity to test our services and see if they meet your needs. While the portal does not allow cancellations within the first 24 hours, our support team is always available to assist if you wish to cancel during this period.

Rest assured, if you cancel at any point during the trial, it will not renew, and you will not be charged the full subscription price.

Your input is incredibly valuable to us and helps our team continue improving the service we provide. We’re glad our platform could assist you in your rental search and make the process smoother.


Best regards,
Rentola Team