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Rent From Locals: Car Rental in Albania & GreeceReviews 

882
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 349 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its professionalism, efficiency, and ease of use, with many expressing their intention to rent again. The staff receives frequent commendation for being friendly, helpful, and communicative throughout the entire process, often going above and beyond to assist. The user experience is generally described as smooth and stress-free, from registration to pick-up and drop-off, with convenient locations often near the airport. However, some people were dissatisfied with the product, noting issues with car quality, such as vehicles being in poor condition, dirty, or having mechanical problems. Reviewers mentioned receiving cars that were not as described, had high mileage, worn-out tires, or lacked essential features like working air conditioning or proper maintenance. A few other people also felt that the rental process was not always transparent, with some instances of different cars being provided than initially booked or issues with deposit recovery.

What people talk about most

Service

People report positive experiences with service, often highlighting the outstanding and reliable service... See more

Staff

Customers had positive experiences with staff, frequently highlighting their friendliness, professionalism,... See more

Product

Users describe ambiguous interactions with the product, with some reviewers receiving the vehicle they... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers reporting that vehicles were dirty,... See more

User experience

Consumers find the overall user experience to be positive, describing it as smooth, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a car from Amarildo respectively Besi from Auto Zvicra. We highly appreciate that we obtained exactly the same car as we ordered (not that usual at big car rental companies). Deposit from a cre... See more

Rated 5 out of 5 stars

I had an amazing experience with Regonta. The communication with the owner was fast, clear and very friendly. Pick-up and drop-off at Tirana Airport were perfectly on time, no surprises, no hid... See more

Rated 5 out of 5 stars

All good, we get different car than reserved but the car which we should get broken down which happens. No issue with that. Car delivered to location inside city centre which was a great no ju... See more

Rated 5 out of 5 stars

Great experience. Stressfree rental, everything as in the contract. Thank you for that. The Rental company was responsiv, friendly, no hiden costs. This is how car rentel should be. I will definitely... See more


Company details

  1. Car Rental Agency
  2. Online Marketplace

Written by the company

Rent From Locals is an innovative online marketplace for car rentals operating in Albania and Greece. Our platform connects travelers directly with local car owners and independent rental agencies, offering transparent pricing, flexible conditions, and a wide vehicle selection. Albania In Albania, Rent From Locals is one of the leading platforms for local car rentals. Travelers can book cars at Tirana Airport and city, Sarandë, Vlorë, Shkodër, and other destinations across the country. All vehicles include basic insurance, and many offer full coverage through SIGAL Insurance Group, our trusted insurance partner. No credit card is required to book, and the refundable deposit policy is clearly shown for each vehicle. We support private owners and local agencies in reaching more clients, while offering travelers a more affordable, direct, and reliable rental experience. Greece In Greece, Rent From Locals works with carefully selected providers in popular locations such as Corfu, Thessaloniki, Athens, Mykonos, Naxos, and Crete (including Chania and Heraklion). Whether you're landing at an airport or need delivery in a city center or port, the platform helps you compare well-reviewed local rental options with fair pricing and clear terms. From compact cars and scooters to 7-seaters and family vans, the selection is diverse and updated daily. Customers benefit from no hidden fees, airport or hotel delivery, multilingual support, and flexible booking without a credit card. Filters allow travelers to choose cars by destination, insurance coverage, and pickup preferences.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

882 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(882)

455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to rent

Easy to rent. Clear communication and quick response. Good price. I would suggest to make an app. And make the instructions a bit clearer that you can only make photos of the car when adding them for the insurance and not making a picture and upload them from your photos.

4 May 2026
Rated 5 out of 5 stars

The best rental company I have ever…

The best rental company I have ever experienced!!! I have rented a car from this company twice and it has always been perfect. This year I had a Mercedes car booked and before arrival I was informed that we would have an even newer car with much better quality and equipment. The rental company employees are very nice. When paying for the car rental, they did not have change to return, but when returning the car, they returned everything, but that is everywhere in Albania. In every cafe they will return you to the last Lek. The car was in perfect condition throughout our vacation and I thank you for this great service, which is offered directly at the airport, 5 minutes from the arrivals hall. I wish the car provider "amarildol1" only the best and keep it up. He is doing very well!!!

6 May 2026
Rated 1 out of 5 stars

Worst experience of my life.

Worst experience of my life.
Hired a death trap off Kristi, Red(pink) Suzuki Swift. Nothing like the photos, they must've been taken 15 years ago when the car was new. The engine light on, limp mode activated, drive shafts clicking, suspension felt broken, rear light out, rust and holes throughout, bumper snapped and out of shape, rear windows didn't work, central locking broken, slow puncture rear left which we had to inflate 3 times in 5days, puncture front right which cost £40 even though we had insurance which cost more than the car hire itself. Then to top it off, upon drop off we are greeted by multiple giants who refused to give our deposit back, pure intimidation, midnight, in the middle of nowhere, my partner was petrified. We cleaned the car using wipes and he had the cheek to moan that they ruin the paintwork!

This was a 40th birthday trip, completely ruined by the awful car, service and costs through not getting our deposit back. Albania itself was beautiful, but everyone is out to rip you off, always check your change and the exchange rate.

21 April 2026
Unprompted review
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We’re very sorry to hear that your experience did not meet expectations, and we truly regret the situation you describe.
We have carefully reviewed your case with the provider. According to their report, the vehicle was taken across the border without prior authorization and without the required cross-border fee, which for this vehicle is €150. In such cases, this fee is mandatory and clearly outlined in the rental conditions. The provider informs us that only the deposit was retained, which is in fact lower than the applicable cross-border fee.
Based on this, we understand that the amount retained corresponds to this specific breach of the rental terms, and in this context, we consider it justified.
Regarding the other points mentioned, we are unfortunately not in a position to verify them based on the information currently available. If you have any additional details, evidence, or documentation, we would be happy to review them further. Please feel free to contact us at info@rentfromlocals.al so we can investigate more thoroughly if needed.
You may also share your experience directly on the platform through a review of the provider, as this helps maintain transparency for all users.

Rated 5 out of 5 stars

The owner was super nice

The owner was super nice; he let us change the pickup and delivery times without any problem. He always responded super quickly to any questions we had and was incredibly friendly.

16 April 2026
Rated 5 out of 5 stars

Excellent Service

They upgraded my car at no extra cost, and everything was perfect, no issues at all. The prices are great, and the customer service is very responsive and helpful. I highly recommend them; in my experience, they’re even better than big Rental Cars compagnies.

10 April 2026

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