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Rent From Locals: Car Rental in Albania & GreeceReviews 

885
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 349 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its professionalism, efficiency, and ease of use, with many expressing their intention to rent again. The staff receives frequent commendation for being friendly, helpful, and communicative throughout the entire process, often going above and beyond to assist. The user experience is generally described as smooth and stress-free, from registration to pick-up and drop-off, with convenient locations often near the airport. However, some people were dissatisfied with the product, noting issues with car quality, such as vehicles being in poor condition, dirty, or having mechanical problems. Reviewers mentioned receiving cars that were not as described, had high mileage, worn-out tires, or lacked essential features like working air conditioning or proper maintenance. A few other people also felt that the rental process was not always transparent, with some instances of different cars being provided than initially booked or issues with deposit recovery.

What people talk about most

Service

People report positive experiences with service, often highlighting the outstanding and reliable service... See more

Staff

Customers had positive experiences with staff, frequently highlighting their friendliness, professionalism,... See more

Product

Users describe ambiguous interactions with the product, with some reviewers receiving the vehicle they... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers reporting that vehicles were dirty,... See more

User experience

Consumers find the overall user experience to be positive, describing it as smooth, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a car from Amarildo respectively Besi from Auto Zvicra. We highly appreciate that we obtained exactly the same car as we ordered (not that usual at big car rental companies). Deposit from a cre... See more

Rated 5 out of 5 stars

I had an amazing experience with Regonta. The communication with the owner was fast, clear and very friendly. Pick-up and drop-off at Tirana Airport were perfectly on time, no surprises, no hid... See more

Rated 5 out of 5 stars

All good, we get different car than reserved but the car which we should get broken down which happens. No issue with that. Car delivered to location inside city centre which was a great no ju... See more

Rated 5 out of 5 stars

Great experience. Stressfree rental, everything as in the contract. Thank you for that. The Rental company was responsiv, friendly, no hiden costs. This is how car rentel should be. I will definitely... See more


Company details

  1. Car Rental Agency
  2. Online Marketplace

Written by the company

Rent From Locals is an innovative online marketplace for car rentals operating in Albania and Greece. Our platform connects travelers directly with local car owners and independent rental agencies, offering transparent pricing, flexible conditions, and a wide vehicle selection. Albania In Albania, Rent From Locals is one of the leading platforms for local car rentals. Travelers can book cars at Tirana Airport and city, Sarandë, Vlorë, Shkodër, and other destinations across the country. All vehicles include basic insurance, and many offer full coverage through SIGAL Insurance Group, our trusted insurance partner. No credit card is required to book, and the refundable deposit policy is clearly shown for each vehicle. We support private owners and local agencies in reaching more clients, while offering travelers a more affordable, direct, and reliable rental experience. Greece In Greece, Rent From Locals works with carefully selected providers in popular locations such as Corfu, Thessaloniki, Athens, Mykonos, Naxos, and Crete (including Chania and Heraklion). Whether you're landing at an airport or need delivery in a city center or port, the platform helps you compare well-reviewed local rental options with fair pricing and clear terms. From compact cars and scooters to 7-seaters and family vans, the selection is diverse and updated daily. Customers benefit from no hidden fees, airport or hotel delivery, multilingual support, and flexible booking without a credit card. Filters allow travelers to choose cars by destination, insurance coverage, and pickup preferences.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

885 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(885)

455 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

I had an absolutely fantastic experience with this car rental company! From the very beginning, the communication and the booking process were smooth and transparent. Upon arrival, the staff was extremely welcoming, professional, and efficient.

WizzAir airline lost our luggage, and the only help we received came from the owner of this car rental agency. He assisted us in recovering our luggage.

I highly recommend their services to anyone looking for a reliable, stress-free car rental. I will definitely book with them again!

3 July 2026
Rated 5 out of 5 stars

There were no problems

There were no problems, which is the most important thing on vacation , everything was great .
Easy instructions, good shuttle, good car .
Can recommend 101% 👍🏻

5 July 2026
Rated 5 out of 5 stars

everything was great

everything was great, rent prices are lower then the other international services, the rental details are clear and the provider company was always in touch, explained every detail, so I do recommend using this service

1 July 2026
Rated 5 out of 5 stars

Henri was amazing!!

Henri and Ben were amazing! So helpful, they were so responsive and gave us everything we needed! I would 100% text Henri next time I come back to Albania to rent a car. Amazing service!

4 July 2026
Rated 3 out of 5 stars

The car was in good condition but the…

The car was in good condition but the driver's seat belt was not working which was very important for my safety. I informed the owner and he wanted me to come to the airport to change the vehicle which I didn't do as I was loosing 1 hour or so of my time. I think they should check at least the most important things in a car when they hire. So have to drive appoximately 250 KM to get it repaired by myself in the destination hotel.

4 July 2026
Rated 1 out of 5 stars

At first

At first, communication was good, but everything changed when we had a problem with the car on the last day.

The car broke down while we were on our way to the airport, and we almost missed our flight. I explained the situation to the owner, who told us to leave the car where it was and promised to refund the taxi fare, which was €40.

It has now been a month, and I am still trying to get this refund. Instead of resolving the issue, he has been mocking me and even asked what difference €40 would make in my life.

The car was also very old and not in good condition. Based on this experience, I really do not recommend renting from them.

6 June 2026
Rated 2 out of 5 stars

Shpati rental cancelled our…

Shpati rental cancelled our reservavtion the day before our arrival, by phone of course, not on the website. They then offered a lesser car for the same price. It was far from the car we originally ordered. After only the few hours of driving, that car started having many problems and we had to change it... Still for a different car than the one we ordered. That car also had a mechanical issue (engine safety mode activation) but we managed to deal with it.... Would have given only 1 star, though I'm glad they were at least responsive and trying to offer other options when our whole vacation could have gone to shit.

30 June 2026
Rated 5 out of 5 stars

Car is very good

Car is very good ( we had Mercedes),flexible stuff, car was delivered to our hotel , we have positive experience an memories. everything is on high level, best choice. Recommended to other clients.

25 June 2026
Rated 2 out of 5 stars

Worse car, no refund

Ford instead Mercedes, manual instead automat, key almost in two pieces, lot od scratches, same price = no discount.
Plus employee wasnt able to seat a babyseat.
At the end of the day everything worked and we had a car to do our trip, just not the way it should.

1 July 2026

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