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rentaroof Reviews 

259
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the online platform for being extremely easy to navigate and simple to use when searching for a rental property. Consumers note that the search filters work efficiently, providing plenty of clear options and helping people connect with local estate agents smoothly. Some reviewers were not happy with the subscription costs, noting that prices changed or became significantly more expensive after contacting the agents. A few other people also felt that certain listings contained outdated information or required a paid plan to view necessary contact details.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting a simple and easy-to-navigate platform... See more

Website

Reviewers highlight positive aspects of website, praising the fantastic and very easy to use platform that... See more

Service

People report positive experiences with service, noting that working together makes life very simple and... See more

Location

Customers consistently note positive experiences with location, highlighting that properties are easy to find... See more

Price

Users describe ambiguous interactions with price, as some consumers highlight incredible rates, no hidden... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Am looking for a 2 bed property for a long let that will also allow pets as we have 2 small dogs. A bungalow is really what we are looking for so we will keep looking on rentaroof its an easy site to... See more

Company replied

Rated 4 out of 5 stars

Hi As I have only looked on your area,s on the map.its very good for me as I am not a techno savvy..so I could check out prices extremely quick..untill I actually speak with someone about a rental i... See more

Company replied

Rated 4 out of 5 stars

Really useful and simple to use website. Signed up for notifications on what homes were on the market and those that are coming.

Company replied

Rated 4 out of 5 stars

so far few good places i am interested in but need bit mire guidance and would be more beneficial to speak to team

Company replied


Company details

  1. Real Estate Rental Agency
  2. also in
  3. Online Marketplace

Written by the company

Finding your dream home has never been easier. We scour all available property listings day and night, so you have every potential property listing under one roof! Specify your housing preferences, receive real-time email alerts and respond immediately to your favorite properties. This saves you time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

We all need a roof over our heads

Written by the company

And we’re here to help you with finding one! We search all available property listings day and night, so you have every potential property listing under one roof! This saves you tons of time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(259)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick response!

Very quick response!
The most Hassle free way to find a place to rent!
Shows multiple priorities within your personal search options with no obligation to view . .
giving exact details of the location and nearby surrounding area you require for properties that are readily available and new to the market.
Highly recommended !

15 October 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Nuala,

Thank you so much for your kind words! We’re thrilled to hear that you found Rentaroof quick, hassle-free, and helpful in finding the right rental property.

It’s great to know that our detailed search options and up-to-date listings made your experience easier. Your recommendation means a lot to us!

We look forward to helping you (or anyone you refer) find the perfect place again in the future.

Kind regards,

Zhané
Rentaroof.co.uk

Rated 4 out of 5 stars

Helpful

Have found the alerts very helpful in my search for a new home

11 October 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Henry,

Thank you for your positive feedback. We’re pleased to know that our alert feature has supported you in your home search 📩

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Very easy and good website

27 September 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Olga,

Thank you for taking the time to leave a review. We're pleased to know you found our website both easy to use and effective 💪

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

It’s easy to navigate

It’s easy to navigate and has very nice places I really couldn’t recommend enough

5 October 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you for your positive review. We’re delighted that you found the platform easy to navigate and appreciated the range of quality properties available 🤩

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Good

Very good interaction

9 October 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Richard,

Thank you for your kind review! We're delighted to hear you had a great interaction with Rentaroof. Your feedback means a lot to us 🙌

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Very efficient

Very efficient

9 October 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you so much for your review! We’re happy to know you found our service efficient, we always aim to make the process as smooth as possible.

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Easy to search for properties and very…

Easy to search for properties and very responsive service

8 October 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Ryan,

Thank you so much for your kind words!

We’re delighted to hear that you found it easy to search for properties and that our team was responsive.

Your feedback means a lot to us, we’re always happy to help you find the perfect place!

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Excellent quality of flats

Excellent quality of flats , clear explanation all of my questions also easy to register

5 October 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Aneta,

We’re glad to hear that you found our flats excellent, our explanations clear, and the registration process easy.

Your comments are greatly appreciated, thank you for your kind feedback 🩷🙌

Kind regards,

Michelle
Rentaroof.co.uk

Rated 1 out of 5 stars

HORRIBLE SCAM!!!!

HORRIBLE SCAM!!!!!
If you give £1 for the trial - THEY ABSOLUTELY WILL NOT CANCEL. They won’t acknowledge your cancellation and continue taking money out of your account for months!!!
They are not professional nor do they communicate or respond when requested.
Stay away!

8 July 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Sarah,

We’re very sorry to hear about your experience. This is certainly not the impression we want our users to have 😔 We would like to investigate this issue further and help resolve it as quickly as possible.

We have already sent you a request via Trustpilot to gather more details about your account and the situation. Once we receive your response, we can look into it and provide a suitable solution.

Thank you for your cooperation, and we hope to assist you promptly.

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Looking for flat

Easy search very quick loads of options very good sote very 10 outa 10

1 October 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Simon,

Thank you so much for your review! 🎉

We’re thrilled to hear you find the search easy, fast, and full of options. A 10 out of 10 really makes our day.

Happy house hunting! 🏡

Kind regards,
Joy

RentaRoof

Rated 5 out of 5 stars

Easy searches

Easy searches, a lot of good deals on housing near London which has helped me do more research into my budget alongside new London life - I’d highly recommend.

18 September 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Liam,

Thank you so much for the great review! We’re thrilled that our easy search and great-value listings around London helped you plan your budget and settle into London life. We really appreciate the recommendation.

If you need anything else, you can reach out anytime. We’re here to help 🙌🩷

Kind regards,

Michelle
Rentaroof.co.uk

Rated 1 out of 5 stars

WISH I COULD LEAVE NO STARS

WISH I COULD LEAVE NO STARS

stay away from rent a roof !!! you do a one time payment and cancel your subscription but then they carry on taking money monthly and have taken two months worth of a subscription in just one month. Company is a scam and impossible to complain or reach, all emails are automated and all emails are fake invoices which you “apparently” owe

14 September 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi there,

We’re very sorry to hear about your experience. Please be assured that Rentaroof is not a scam, and we take situations like this very seriously. We’d like to investigate what happened with your subscription and resolve it as quickly as possible. Could you please contact us directly at support@rentaroof.co.uk so our team can assist you personally?

Thank you for bringing this to our attention.

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Very good and helpful website

Very good and helpful website, shows properties that others don't show

14 September 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you for your kind words! 😊 We’re glad to hear that you find our website helpful and that it helps you discover properties you might not find elsewhere. We’ll keep working to make your property search as easy and comprehensive as possible!

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Its is very easy to use

Its is very easy to use, you can easily find the properties that you need, through their clear and precise property desciprition.

6 September 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Tinashe,

Thank you so much for your positive feedback! We’re glad to hear that you find rentaroof easy to use and that our clear property descriptions help you find what you’re looking for. Your satisfaction is very important to us!

Kind regards,

Zhané
Rentaroof.co.uk

Rated 1 out of 5 stars

Scam company

Scam company – avoid at all costs!
I signed up for rentaroof, cancelled my subscription properly, and they still tried to charge me afterwards. When I refused, they sent me threatening emails with fake “law firm” talk demanding £19.99 and trying to scare me into paying. Absolutely disgraceful!

1 September 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Mino,

We’re very sorry to hear about your experience. This is not the service we aim to provide, and we take issues like this very seriously. We’d like to look into this personally and help resolve it for you. Could you please contact us directly at support@rentaroof.co.uk so our team can investigate and assist you further?

Thank you for bringing this to our attention.

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

f satisfied, ofered me a very big database…

Rentaroof ofered me a very big database of accomodatadition.
I would encourage anyone looking for a new home to use the sight.
Thank you.

30 August 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Gareth,

Thank you for your kind feedback 🩷

We’re happy to hear that you found our database helpful in your search for accommodation. We truly appreciate your recommendation and wish you all the best in your new home!

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Great site!

Great site with useful information and great access to lots of properties!

27 August 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Corin,

Thank you for your review 🤩

We’re so glad to hear that you find Rentaroof useful and that you enjoy the wide range of properties available on our platform. It’s wonderful to know we can make your home search easier! 🩷

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Easy to find places

Easy to find places

25 August 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Jaye,

Thank you so much for your kind words! 🤩

We are happy to hear that you found it easy to find a place via our website.

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Love that rentaroof finds you…

Love that rentaroof finds you properties that arent listed elsewhere! super helpful :)

19 August 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thanks so much for your lovely review! 💙 We’re happy to hear that you appreciate the unique properties Rentaroof helps you discover. Glad we could make your search a little easier!

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Good company

Good company

26 July 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Erika,

Thank you for the kind words, we’re glad to hear you think we’re a good company!

We’re always here if you need any help during your housing search.

Best regards,
Joy

Rentaroof

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