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rentaroof Reviews 

259
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the online platform for being extremely easy to navigate and simple to use when searching for a rental property. Consumers note that the search filters work efficiently, providing plenty of clear options and helping people connect with local estate agents smoothly. Some reviewers were not happy with the subscription costs, noting that prices changed or became significantly more expensive after contacting the agents. A few other people also felt that certain listings contained outdated information or required a paid plan to view necessary contact details.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting a simple and easy-to-navigate platform... See more

Website

Reviewers highlight positive aspects of website, praising the fantastic and very easy to use platform that... See more

Service

People report positive experiences with service, noting that working together makes life very simple and... See more

Location

Customers consistently note positive experiences with location, highlighting that properties are easy to find... See more

Price

Users describe ambiguous interactions with price, as some consumers highlight incredible rates, no hidden... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Am looking for a 2 bed property for a long let that will also allow pets as we have 2 small dogs. A bungalow is really what we are looking for so we will keep looking on rentaroof its an easy site to... See more

Company replied

Rated 4 out of 5 stars

Hi As I have only looked on your area,s on the map.its very good for me as I am not a techno savvy..so I could check out prices extremely quick..untill I actually speak with someone about a rental i... See more

Company replied

Rated 4 out of 5 stars

Really useful and simple to use website. Signed up for notifications on what homes were on the market and those that are coming.

Company replied

Rated 4 out of 5 stars

so far few good places i am interested in but need bit mire guidance and would be more beneficial to speak to team

Company replied


Company details

  1. Real Estate Rental Agency
  2. also in
  3. Online Marketplace

Written by the company

Finding your dream home has never been easier. We scour all available property listings day and night, so you have every potential property listing under one roof! Specify your housing preferences, receive real-time email alerts and respond immediately to your favorite properties. This saves you time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

We all need a roof over our heads

Written by the company

And we’re here to help you with finding one! We search all available property listings day and night, so you have every potential property listing under one roof! This saves you tons of time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(259)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Homes price is low good service

27 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you for your review! 😊

We’re glad to hear that you found the homes affordable and that you were satisfied with our service. Making rental properties accessible while providing good support is very important to us, and it’s great to know this came across in your experience! 🏡

Kind regars,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

The website was so easy to navigate…

The website was so easy to navigate with any of my questions already answered within the description and the companies answered so quick!! Very positive experience!

25 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Beth,

Thank you so much for your review! 😊

We’re thrilled to hear that you found the Rentaroof website easy to navigate and that all your questions were clearly answered in the property descriptions. It’s also great to know that the companies responded quickly, making your experience positive and smooth.

We really appreciate your feedback and hope you enjoy your new home! 🏡

Kind regards,

Zhané
Rentaroof.co.uk

Rated 4 out of 5 stars

Easy to use website

Easy to use website but would be good to have more filters for things like parking, garden etc

24 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Melissa,

Thank you for your feedback! 😊

We’re glad to hear you found the Rentaroof website easy to use. We also appreciate your suggestion about adding more filters, such as parking and garden options. Your input is very valuable and will help us improve the platform for everyone.

Thanks again for sharing your thoughts! 🏡

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience renting through Rent a Roof in Liverpool. The flat was clean, well maintained, and exactly as advertised. Communication was clear throughout the process and any queries were dealt with quickly. Overall, a smooth and stress-free renting experience. I’d happily recommend them.

22 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Ross,

Thank you so much for your wonderful review! 😊

We’re thrilled to hear that you had such a positive experience renting through Rent a Roof in Liverpool. It’s great to know the flat met your expectations and that our communication and support made the process smooth and stress-free.

We really appreciate your recommendation and wish you all the best in your new home! 🏡

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Easy to read simple search easier to…

Easy to read simple search easier to understand then most sites

23 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Hayleigh,

Thank you for your review! 😊

We’re delighted to hear that you found Rentaroof easy to read and simple to navigate. Making the search process clear and straightforward is very important to us, so it’s great to know it worked well for you! 🏡

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Brilliant

Lovely and excellent

23 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Sarah,

Thank you so much for your review! 😊

We’re thrilled to hear that you had a brilliant experience and found our service lovely and excellent. Your kind words mean a lot to us!

Thank you for choosing Rentaroof! 🏡

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Great site to find a property

Great site to find a property.
Very helpful information.

21 August 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you for your kind words!

We’re thrilled to hear that you found our site helpful for finding a property and that the information provided was useful. Your feedback motivates us to keep improving our service. 😊

Kind regards,

Zhané
Rentaroof.co.uk

Rated 3 out of 5 stars

Monthly direct debit

Problem solved

21 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Dear Janet,

Thank you for your feedback. We’re very sorry to hear about the confusion regarding your subscription and the charges.

Please be assured that our colleague Zhané has already responded to your email this morning and has cancelled your subscription. You are correct that the current monthly rate for a new premium subscription is £9.99, which is lower than the amount that was previously charged.

We just reached out to you again to find a suitable resolution. We hope to resolve this matter to your satisfaction as soon as possible and appreciate your patience and understanding 🙏

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Helpful Services

This services has been very helpful when looking for place to stay.

21 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Lemuel,

Thank you so much for your kind words! We’re thrilled to hear that our services were helpful in finding a place to stay. 😊

We wish you all the best with your new home and hope to assist you again in the future!

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Its made looking for a rented property…

Its made looking for a rented property so much easier and opened so many doors and introduced me to different sites. Very helpful

18 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Helen,

Thank you for your great review! We’re happy to hear that Rentaroof made your search for a rental property easier and helped you discover new opportunities and platforms. We’re glad to have been of help and wish you all the best in finding the perfect home!😊

Kind regards,

Zhané
Rentaroof.co.uk

Rated 4 out of 5 stars

Very promt with replies

Very promt with replies. Good service

15 January 2026
rentaroof logo

Reply from rentaroof

Hi Mike,

Thank you for your kind words!

We’re glad to hear you’re satisfied with our service and prompt responses. We look forward to assisting you again in the future!😊

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Rentaroof is easy to use and helped me…

Rentaroof is easy to use and helped me find a room in Manchester. Listings are clear and the site gives good guidance on safe renting. I had a positive experience.

11 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Fatima,

Thank you so much for your kind words! We’re thrilled to hear that Rentaroof made it easy for you to find a room in Manchester and that you found our listings and guidance helpful.

We’re glad you had a positive experience, and we hope you enjoy your new place!😊

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

The experience was very good when using…

The experience was very good when using this website to search from homes, it’s was easy to navigate what to do and was very much helpful for me

6 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Mia,

Thank you for your review! We’re delighted to hear that you found our website easy to navigate and helpful in your search for a home.

We wish you the best of luck in finding the perfect place!😊

Kind regards,

Zhané
Rentaroof.co.uk

Rated 1 out of 5 stars

My advice .. don’t use this company !!!

This company has taken 2x unauthorised payments from my account when I have not been using their services !!!
Please be advised if going to use their services!!!

5 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi James,

We’re very sorry to hear about this experience.

This is certainly not the service standard we aim for. We’d like to take a closer look at what went wrong with the payments.

Please contact our support team at support@rentaroof.co.uk with your account details so we can investigate and work with you to resolve this as quickly as possible.

Your feedback is important to us, and we want to make sure this is fully sorted out.

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

The postcode the area it has all the…

The postcode the area it has all the details that I need

3 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Inaya,

Thank you for the great feedback!

We’re glad to hear that the location details and postcodes are helping you get a clear picture of the area. Providing all the details you need for your search is exactly what we aim for.

Good luck with finding your new home! 🏠

Kind regards,
Joy

Rentaroof

Rated 4 out of 5 stars

Above average.

The website is great but there's a few barriers to entry so it loses one star.

2 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Abi,

Thank you for the 4-star review! We're glad you're enjoying the website. We appreciate your honest feedback regarding the barriers to entry; we're always looking for ways to simplify the process. Feel free to share any specific tips with us so we can keep improving! 🙌

Kind regards,
Joy

Rentaroof

Rated 5 out of 5 stars

I am so worried about accommodation but…

I am so worried about accommodation but on this website I am getting good options.

1 January 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Isbah,

Thank you for your kind words 🙌

I understand that, given the current scarcity in the housing market, finding the right match can cause worries. Please know we are here for you by providing a platform where you can find all new listings 🤩

Good luck in your search 🍀🤞

Kind regards,

Michelle
Rentaroof.co.uk

Rated 4 out of 5 stars

Mr f …

Really useful and simple to use website. Signed up for notifications on what homes were on the market and those that are coming.

23 December 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Vic,

Thanks for your great feedback! 😊

We’re happy to hear you found the website useful and easy to use, and that the notifications helped you stay up to date. 🔔

Good luck with your home search! 🍀

Kind regards,

Kirti
Rentaroof.co.uk

Rated 5 out of 5 stars

Fantastic

Brilliant company, very helpful and easy to communicate with

10 December 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Geri,

Thank you so much for your kind words! We're thrilled to hear you had a positive experience. It was our pleasure to assist you, and we look forward to helping you again in the future!😊

Kind regards,

Zhané
Rentaroof.co.uk

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