Banner for rentaroof

rentaroof Reviews 

259
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the online platform for being extremely easy to navigate and simple to use when searching for a rental property. Consumers note that the search filters work efficiently, providing plenty of clear options and helping people connect with local estate agents smoothly. Some reviewers were not happy with the subscription costs, noting that prices changed or became significantly more expensive after contacting the agents. A few other people also felt that certain listings contained outdated information or required a paid plan to view necessary contact details.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting a simple and easy-to-navigate platform... See more

Website

Reviewers highlight positive aspects of website, praising the fantastic and very easy to use platform that... See more

Service

People report positive experiences with service, noting that working together makes life very simple and... See more

Location

Customers consistently note positive experiences with location, highlighting that properties are easy to find... See more

Price

Users describe ambiguous interactions with price, as some consumers highlight incredible rates, no hidden... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Am looking for a 2 bed property for a long let that will also allow pets as we have 2 small dogs. A bungalow is really what we are looking for so we will keep looking on rentaroof its an easy site to... See more

Company replied

Rated 4 out of 5 stars

Hi As I have only looked on your area,s on the map.its very good for me as I am not a techno savvy..so I could check out prices extremely quick..untill I actually speak with someone about a rental i... See more

Company replied

Rated 4 out of 5 stars

Really useful and simple to use website. Signed up for notifications on what homes were on the market and those that are coming.

Company replied

Rated 4 out of 5 stars

so far few good places i am interested in but need bit mire guidance and would be more beneficial to speak to team

Company replied


Company details

  1. Real Estate Rental Agency
  2. also in
  3. Online Marketplace

Written by the company

Finding your dream home has never been easier. We scour all available property listings day and night, so you have every potential property listing under one roof! Specify your housing preferences, receive real-time email alerts and respond immediately to your favorite properties. This saves you time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

We all need a roof over our heads

Written by the company

And we’re here to help you with finding one! We search all available property listings day and night, so you have every potential property listing under one roof! This saves you tons of time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(259)

135 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Well….I decided to try and register …at…

Well….I decided to try and register …at the end of the third day I received a threatening email and paid £19.99 but from a different card. Now 6 days later there are 6 withdrawal attempts from the original card I register with.... at this point I decided to delete my account asap...hopefully they won't charge me for a non-existent account now...
NOT WORTH, stay away guys

27 April 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Dear Zinaida,

Thank you for your feedback. We are truly sorry to hear about your experience. We take this very seriously and would like to investigate the situation thoroughly to find a solution.

Please know that it is absolutely not our intention to charge two different payment methods for the same amount. We want to understand exactly what happened and make sure it is corrected, therefore we have sent you a request to get in touch. This will help us look into your subscription details and ensure that any issues are resolved as quickly as possible.

Update: We have not received a response to our request, which unfortunately makes it impossible for us to assist you further in this matter. Should you still be able to get in touch, we kindly ask that you send an email to support@rentaroof.co.uk.

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Would 100%recommend to anyone

I'm looking for somewhere else to live and this website is a fabulous place to look & it's easy to use and have a look at different properties available. It's an excellent website is rentaroof and I would 100% recommend this site to anyone.

24 April 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Gemzie,

Thank you so much for your wonderful review! 🏡

We're thrilled to hear that you find Rentaroof easy to use and a helpful place to explore different properties. It means a lot to us that you would recommend our site — your support truly motivates our team.

Wishing you the best of luck finding your perfect new home!

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Great website

Great website, easy to use.
Found my new home within 7 days, can't wait to move next month!

11 April 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Marjolein,

Thank you so much for your kind words! 😊 We're thrilled to hear you found your new home so quickly — 7 days is impressive! Wishing you all the best with your upcoming move and lots of happiness in your new place. 🏡✨

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Excellent Communication

Everything is easily found, getting all information needed from agents was excellent due to the outstanding communication. Response time was not long and although I haven't found my forever home yet, Highly recommended website.

25 March 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Sophie,

Thank you for your wonderful review! We're delighted to hear that you found our platform easy to navigate and that the communication with agents met your expectations. It's great to know that response times were quick and that you had a positive experience.

We hope you find your perfect home soon, and in the meantime, we're here to assist you however we can. Thanks for recommending us 🧡

Kind regards,

Michelle
Rentaroof.co.uk

Rated 1 out of 5 stars

scan

No scan. After 1 months still try take money from my account. And a send a email for cancel my subscription after 2 days. Room/studio available " online" not available when I try contact.....

25 February 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Dear Ella,

Thank you for your feedback!

We’re sorry to hear about your experience. Please know that we check the availability of properties every hour to ensure our listings are as up-to-date as possible. However, we are reliant on the accuracy of the information provided on the websites of real estate agents.

Regarding your subscription, cancellations should be processed smoothly, and we’d be happy to look into this for you. We have sent you a request to provide more details so we can investigate this further.

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

I find you verey helpful and you are…

I find you verey helpful and you are really understanding and you take time away to help your customers

16 March 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi David,

Thank you for your kind words! 😊 We're delighted to hear that you felt supported. Customer satisfaction is our top priority, and we’re always happy to help! 🌟🏡

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Fantastic and straightforward

Fantastic and straightforward

12 March 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Heather,

Thank you for your great review! We're glad you found the process fantastic and straightforward. Happy house hunting! 😊🏡

Kind regards,
Michelle

Rentaroof.co.uk

Rated 5 out of 5 stars

Good choices with a wide variety of…

Good choices with a wide variety of selections available. Easily accessed and give enough information.

10 March 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Lynnette,

Thanks for your kind words! 😊 We're glad you enjoyed the variety and found everything easy to access. Let us know if you ever need anything else! 👍✨

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Speedy turn around

Dealing with the landlord direct meant I could view on the weekend and I got a decision really quickly on whether I had been successful or not!

7 March 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Vicki,

Great to hear everything went so quickly and smoothly! 🙌 We know how important fast decisions and flexible viewings are. Wishing you all the best in your new home! 🏡😊

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Easy to use the service

7 March 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Bobbie,

Thank you for your review!

We're glad to hear that you found our service easy to use. If you ever need any further assistance, feel free to reach out. We appreciate your support! 😊

Kind regards,
Michelle

Rentaroof.co.uk

Rated 4 out of 5 stars

found good places that can be…

found good places that can be affordable for students

5 March 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Liam,

Thanks for your review! 😊

Glad to hear you found some affordable places that work for students! 🎉 It’s always great when you find a spot that fits your budget. Keep looking around, you never know what awesome deals you might come across! If you need any help or have questions, feel free to reach out.

Good luck with the search! 🙌

Kind regards,
Michelle

Rentaroof.co.uk

Rated 1 out of 5 stars

BEWARE

Suggested property advertised in an area. Then description underneath relates to same street name, in completely different area of UK?? Another review here said same thing happened to them. Poor. Other companies are constantly updating properties but don't charge £19.99 a month.

8 January 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Moira,

Thank you for your feedback!

We’re sorry for any confusion and frustration this may have caused. Our subscription fee (£19.99/month) helps us constantly scan, verify, and update listings, so users get the latest properties as quickly as possible.

We definitely don’t intend for properties to be advertised in the wrong location. While we rely on third-party sources for property details, we’re always working to improve the accuracy of our data. If you spot any incorrect listings, please feel free to report them using the "Report an issue with this listing" button on the ad, or contact us directly at support@rentaroof.co.uk, and we’ll look into it right away.

If there's anything we can help you with, please let us know.

Kind regards,
Michelle

Rentaroof.co.uk

Rated 1 out of 5 stars

I had joined this to hopefully find a…

I had joined this to hopefully find a home, unfortunately that was not the case. Paid £1 for the 3 day premium. Was not able to find anything so I cancelled my subscription. Then I get an email being threatened to be taken to debt collection?! Over a 19.99 bill I had cancelled!! This is horrible. Luckily no money was taken but this needs sorted. What an absolute scam and heart attack.

5 March 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Skyla,

Thank you for your review. It’s unfortunate to hear that you’ve had this experience with our service.

Two emails have just been sent to you with an explanation of how this situation occurred. The subscription was canceled on the same day the new payment period was about to begin. Since the renewal is an automatic process, this is why the charge went through.

The email includes a solution to resolve the issue. Hopefully, this helps to your satisfaction. If there’s anything else that can be done, please don’t hesitate to let us know.

Kind regards,
Michelle

Rentaroof.co.uk

Rated 5 out of 5 stars

Ease of use.We are looking to move to a…

Ease of use.We are looking to move to a bigger house .Found Rent a roof by accident. Pictures very clear and sharp and with detailed description of the property.

3 March 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Christie,

Thank you for your review! We're glad you found Rentaroof and that you appreciate the clear photos and detailed property descriptions.

We hope you find the perfect bigger home soon! 🏡

Kind regards,
Joy

Rentaroof

Rated 1 out of 5 stars

be aware that they will charge you…

be aware that they will charge you 19.99 a month just so you don't have to search for properties on different websites. its not for private landlords and is such a waist of money when really you might as well just open 2,3 tabs of different agencies to find a property

27 February 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Timothy,

We’re sorry to hear that you didn’t find Rentaroof valuable. Our service is designed to save time by bringing listings from multiple agencies into one place, making the search process easier and more efficient. While some prefer searching manually, many users appreciate the convenience we provide.

That said, we always welcome feedback and are continuously working to improve. If you have any specific concerns or need assistance, feel free to reach out—we’d be happy to help!

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

good help

Good help shows a lot of propertys

23 February 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Faith,

Thank you for your positive feedback! We're glad to hear that you found our service helpful and that our platform provided you with a good selection of properties.

If you have any further questions or need assistance, feel free to reach out. We're here to help you in your search for the perfect property!

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Site was easy to navigate

Site was easy to navigate, making it less stressful for myself to find what I am looking for. Everything from the beginning is very clear which has made it easy for me to shortlist the properties I would like to enquire about.

11 February 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Abby,

Thank you for your wonderful feedback! We're delighted to hear that our site made your search easier and less stressful. If you need any further assistance or have any questions about the properties, feel free to reach out.

Happy house hunting!

Kind regards,
Joy

Rentaroof

Rated 1 out of 5 stars

Not helpful at all

Rentaroof is an aggregator of properties from different sites and lists them on their own. A great concept as it saves having to scroll different websites to find your ideal home.

What isn't great, however, is the price they charge for such a service. Whilst it may be worth it to some people looking to save time, £19.99 a month is a bit steep especially in this current economic climate.

The two biggest issues I have had with this, is the following:

- There aren't that many properties in the area (that could just be down to location and what is available, something they aren't able to help)
- The accuracy of the listings. It took a month for the website to finally update me with a new listing, only for the data to be incorrect as the listing was located somewhere 2 hours away from my location/the location specified in the search filter.

These alone make it difficult to even consider paying a premium for the service, but my biggest issue (and the reason I am even writing this review in the first place) is the predatory nature of how the subscription model is set up.

When you do decide to bite the bullet and subscribe, you have the option for a 3-day trial that costs only £1. A fantastic option for those who want to try the service before committing to it, as it gives you full access to the site and it's features.

After the 3 days is over, you are then charged the full amount for a month.

After deciding I no longer wanted to continue my subscription as I didn't consider the service to be worth the full amount, I attempted to cancel my subscription, but it didn't work. After multiple attempts of cancelling, nothing happened.

When the time came for the subscription to finish, rentaroof continued as if I was still active, and gave me a month's premium, but because the transaction didn't go through, I now owe them for a month I did not want in the first place.

Now they are sending me threatening emails demanding I pay, otherwise it will go to their legal team, and then debt collections, who will increase the fee considerably.

I have tried contacting them via their support email and have received 0 correspondence back.

The stress this has caused me has been mentally exhausting.

If you've made it this far, do NOT use rentaroof. Their customer service is non existent, and their subscription policy is predatory. If you need to find properties, just search other websites and save yourself the trouble. At least other websites will input the correct information on the listings as well.

11 February 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Alex,

Thank you for sharing your experience with rentaroof.

We are sorry to hear that you have encountered issues with our service.We greatly appreciate your feedback, particularly regarding the accuracy of the listings and the availability of properties in your area. Our service is designed to simplify the search process by gathering a wide range of available rental properties in one place. However, we do rely on third parties for data accuracy and are continuously working on improvements.
Regarding the issue with cancelling your subscription, we sincerely apologise for any inconvenience this has caused. It is never our intention to cause our customers any stress or discomfort.

We would like to investigate this further and offer a solution. Please kindly contact our support team at support@rentaroof.co.uk, so we can assist you in resolving this matter.

Additionally, we are eager to learn from your experience so we can improve our service. Your insights are invaluable to us, and we hope to connect with you directly to address your concerns and ensure a better experience for all our users.

It is important for us to emphasise that we take all feedback seriously in order to improve our services. We hope that you will give us another opportunity to better serve you.

Thank you once again for your candid feedback.

Kind regards,
Joy

rentaroof.co.uk

Rated 1 out of 5 stars

Fake

Fake Website. They steal photos of properties from other sites. You have to pay a subscription fee to view the properties? It’s a Con.

1 February 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Dear Amy,

Thank you for your review and honest feedback.

I’m sorry to hear that you feel this way. To clarify, Rentaroof is not an agency but a rental search platform. We do not own or manage any properties ourselves. Instead, we scan 3,500+ websites daily to compile a comprehensive list of rental properties, ensuring you have access to the latest listings in one place.

Regarding photos, all property details, including images, come from publicly available sources, similar to how other search platforms operate. Our subscription fee (£19.99/month) covers the costs of continuously scanning and verifying listings to help users find rentals faster and more efficiently.

We strive to offer transparency and value, and we’re happy to assist if you have any concerns. Feel free to reach out to support@rentaroof.co.uk.

Kind regards,
Michelle

Rentaroof.co.uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look