RentalCover.com Reviews 

22,906
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently found the claim process straightforward and easy, praising the simplicity of submitting documents. Many were impressed by remarkably fast approval and refund times, with payments typically received quickly and without hassle, often appearing in bank accounts within a week. Overall, consumers expressed high satisfaction with the exceptional service, recommending the company for its efficiency and peace of mind. However, some customers noted difficulties with the claims process, mentioning instances where approved claims remained unpaid or unresolved. A few reviewers also experienced slow communication, reporting long waits for responses or a lack of follow-up.

What people talk about most

Claim

People report positive experiences with claim, often highlighting the ease and speed of the process. Many... See more

Service

Consumers find service to be positive, with many expressing satisfaction with the quick turnaround time and... See more

Payment

Reviewers highlight positive aspects of payment, with many customers expressing satisfaction with the speed... See more

Response time

Customers had positive experiences with response times, with many expressing satisfaction with the quick... See more

Refund

Reviewers mention positive feedback about refund, highlighting the ease and speed of the process. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been customer of rentalcover.com many times and always appreciated there simple buying process. First time I had experience in filing claim through their website. It was quite detailed, clearly... See more

Rated 5 out of 5 stars

Normally I skip insurance or just rely on the built in insurance on my credit card. But luckily, on my trip to Greece I decided that, due to the perilous driving conditions, it would be worth it for a... See more

Rated 5 out of 5 stars

After some scratches while returning the rented vehicle to the rental company, I have been charged more than 2000 Euro for fixes. Thanks god I had rentalcover covering this rental. The process was eas... See more

Rated 5 out of 5 stars

Brilliant company to deal with. We needed to make a claim, after Green Motion stated we damaged the hire car ( we do not believe we did, and would never use them again) We filled in a very strait... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(22,906)

5,723 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Clear instructions on how to claim, fast processing and transfer of claim funds. I'll definitely use them again, highly recommended

24 July 2026
Unprompted review
Rated 5 out of 5 stars

RentalCover truly is exceptional…

RentalCover truly is an exceptional company in terms of customer service and the way they process claims. Their website is quite easy to figure out, and filing a claim is very easy as long as one has all the documents required. They processed my claim very quickly directly with the car rental company, I had to call the rental car company, but I never had to call RentalCover. I am very impressed by how well everything went, because that is no longer the case, unfortunately, with companies. It is evident that RentalCover really values the time and peace of mind of their customers; they know how to set things up online to make everything as simple as possible. Thank you, RentalCover! I will always use and recommend your services.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

The procurement of the insurance…

The procurement of the insurance coverage was simple and easy to do. Unfortunately, I had to make a claim. The team handled it quickly, efficiently and without any hassles. Great job and Thank you.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

I just needed to write to thank you

I just needed to write to thank you for you prompt action on my claim for damage to a rental car in Iceland. I have dealt with Insurance companies like yourself on a number of occasions and every time it was a pain in the neck - they seemed to want to find every way possible not to pay. But rentalcover has been the exception. The online claims page was simple to use and the decision was made in a matter of days to approve my claim. Since I am still on vacation, knowing this claim has already been dealt with gives me a great deal of peace. I will be sure to tell everyone to use this coverage when renting a car

20 July 2026
Unprompted review
Rated 5 out of 5 stars

THAT DEER HIT MY CAR!!!

During my rental a deer ran in front of my vehicle. I sent pictures/police report/ and rental car invoice. Rentalcover was exceptional. The professionalism, prompt attention, and assistance throughout the process made a difficult situation much easier to manage. I truly appreciate the time and effort the team devoted to handling my claim fairly and efficiently. They didn’t require you to send paperwork back and forth like other insurance companies. Excellent customer service. I will always do business with them.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

The quickest

The quickest, smoothest, transaction and experience. Had a cracked winshield on my rental car, thankfully I purchased their very reasonably priced coverage, made a claim and it was the easiest experience. I've never had to make a claim before so I was nervous, but the approval and payment was extremely quick and easy. Thanks so much for making the process easy and fast!! Highly highly recommend!!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for the smooth communication…

Thank you for the smooth communication and bank transfer. After the stressful experience with the car rental company following a damage and all the uncertainty that came with it, this was a nice change of pace!

28 June 2026
Unprompted review
Rated 5 out of 5 stars

I had an outstanding experience with my…

I had an outstanding experience with my RentalCover. The entire claims process was smooth, professional, and completely hassle-free. After submitting my claim, it was reviewed and processed within just **48 hours**, which exceeded my expectations.

The customer service team was responsive, helpful, and kept me informed throughout the process. There was no unnecessary paperwork or delays, and the settlement was handled quickly and efficiently.

I highly recommend this insurance provider to anyone looking for reliable rental insurance and exceptional customer service. Knowing that claims are handled this promptly provides real peace of mind. Thank you for making a stressful situation so easy to navigate!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

I ended up with a very positive…

I ended up with a very positive experience with rentalcover.com after being hit with a large repair claim from one of the premier rental companies. The full cover protection I have purchased in the last 40 years of renting cars around the world finally proved to be essential when I had to submit for a claim for the first time. With full documentation submitted, the claims process was efficient, clear and easy to track. Rentalcover delivered 100 percent on its promise to me. I will happily recommend the company and shall continue to seek cover with them when I rent in the future. A satisfied customer

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service and response time!!!

I chose to use RentalCover over the rental companies' insurance coverage suggestion and i made the right decision. I had an awful experience with a rental company that delayed my process for months after renting without any answer and could only inform me of issues after 2 months of almost daily calls, messages and emails. Only 2 weeks after starting my process with RC i received my insurance claim and awaited response. Very professional to request and process all the necessary documentation in record time whilst keeping me updated constantly on the process. Overall, very satisfied! Will keep in mind to stick to RC for future needs.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. The claim process was quick and easy, communication was fast and professional, and my reimbursement was paid without any issues. I highly recommend RentalCover. Thank you!

23 July 2026
Unprompted review

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