Renaissancejewel Reviews 

860
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 842 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and stunning beauty of the jewelry, often noting the brilliant sparkle and how well products match expectations. Many people found the ordering process straightforward and easy, appreciating the helpful and responsive customer service that kept them informed throughout, alongside quick delivery and efficient service. However, some customers also noted that delivery times could be longer than anticipated, with several experiencing delays beyond initial estimates. A few other people also felt that the initial product received was not always exactly what they wanted, or had minor issues such as needing adjustments or appearing smaller than pictured.

What people talk about most

Product

Users describe positive interactions with product, frequently highlighting its beauty, quality, and... See more

Quality

Customers had positive experiences with quality, frequently describing items as gorgeous, well-made, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as excellent, top-notch,... See more

Order

Reviewers mention positive feedback about their order experience, often highlighting the straightforward and... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising its speed and efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVE my new ring! I purchased it to celebrate my 60th birthday, and I couldn't be happier with my choice. The sparkle is absolutely stunning, and it's incredibly comfortable to wear... See more

Rated 5 out of 5 stars

Placing the order was very easy!! When I checked the status I received a thorough detailed explanation that was completely accurate. Once shipped the order arrived within 24 hours!! The ring is absolu... See more

Company replied

Rated 5 out of 5 stars

I recently purchased diamond hoops from renaissance jewelry and they are absolutely amazing!! I really did my research for these earrings and so happy I did!!Thank you renaissance!!

Rated 5 out of 5 stars

My wife and I have been looking for an eternity band for an upcoming Anniversary. Our hesitation is with mined stones and then we found Renaissance. Beautiful stones and great customer service. We... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

860 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(860)

858 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful anniversary ring, smooth experience start to finish

I bought a ring for our anniversary and the whole experience was smooth from start to finish. The website made it genuinely easy to understand what I was buying - I could clearly see the clarity, cut, and size details, which took a lot of the guesswork out of choosing the right piece. Ordering was simple and the ring arrived quickly. On top of that, customer support was amazing: when we wanted to check on the status of our order, they were responsive and helpful. Highly recommend.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Diamond Earrings

This is the second pair of diamond earrings I’ve purchased from Renaissance Jewel. The quality is exceptional. I’m very pleased

6 July 2026
Rated 5 out of 5 stars

Couldn't be happier

I was a little uncertain about buying jewelry on line, but from start to finish my experience with Renaissance was unbelievable. I had a hundred questions before I ordered, all were patiently answered. I had a hundred questions about the delivery, all were answered to my satisfaction. I read all the reviews and you met and surpassed all my expectations. That CHAT system is a lifesaver for getting fast answers to any question. The ring was magnificent. I had an issue because I ordered the wrong size but you guys were great about setting me up to get it resized. We couldn't be happier with the service or with the product. We will be back..

14 July 2026
Unprompted review
Rated 5 out of 5 stars

I had to cancel my order amd rec an…

I had to cancel my order amd rec an email stating someone would contact me. I was lucky enough to get Erin. She was absolutely the best. I will be a customer she handled everything like a pro !!!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Renaissance was very good

Renaissance was very good, I had worries and concerns with the time table of which my order could be completed, they were very responsive via email and extremely punctual via phone. They gave me the assurance I needed during my proposal anticipation. And the ring was beautiful!!! My fiancé loves it.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordered an engagement ring

Ordered an engagement ring for my girlfriend. The quality of the ring is amazing and came out better than I expected. They even sent pictures and updates as it was being made. Would recommend to anyone wanting to get quality jewelry and good customer service.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Wedding band

I took about 3 weeks it’s wonderful fits her well complements her ring she loves it it’s durable and her favorite it’s shiny in the sun!!!

6 June 2026
Unprompted review
Rated 3 out of 5 stars

The ring is absolutely gorgeous and…

The ring is absolutely gorgeous and completely matched my expectations in almost every area. That being said the words i had inscribed are virtually invisible unless you actually had a magnifying glass or a flashlight directly pointed at it.

7 July 2026

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