RemitMoney Reviews 

282
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Hi Team, I am Expecting call back at 5:00 PM but no call from your side and also I am trying to reach you it is saying please wait in the call but disconnecting after 20 seconds. My reason... See more

Rated 4 out of 5 stars

Remit Money Only Drawpack is Your Exchange Rate. I Compare to other Exchanges here Rate is Very Low. And Processing time also very delayed. And Once Transferred Amount after my Account login not Tra... See more

Rated 1 out of 5 stars

Big cheaters. While booking exchange rate they give one rate and when the funds are credited they give worst rate even though the payment is done on time. I am not going to use their service a... See more

Company replied

Rated 1 out of 5 stars

If i can give 0 rating i will. Please don’t used this its scam ask for call back no call back my money got stuck for a month money was never return nor my money reach the person i send i wish i can su... See more

Company details

  1. Money Transfer Service

About RemitMoney

Written by the company

RemitMoney by Axis Bank is an online international money transfer facility which enables NRIs to send money to India from US, Eurozone, UAE and Switzerland.

RemitMoney features:

  • Quick transfers at best exchange rates & zero transfer fees
  • Completely safe and secure transfers with 24/7 support on call, mail & chat
  • Earn cashpoints & rewards every time you send money to India

Contact info

1.9

Poor

TrustScore 2 out of 5

282 reviews

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No recent history of asking for reviews

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1.9

All reviews

(282)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Its a fraud websites don't use it

Its a fraud websites don't use it, You will never get Your money back or Your transfer will not be processed , don't use this website ,its a fraud website,I made a transfer RXM63752478970019, without processing they are saying everyday next day it will complete , be aware of this spam and fraud website

11 June 2019
Unprompted review
Rated 1 out of 5 stars

Worst Service

Worst Service. Spoke to a manager called Rahul he was so rude and replied carelessly. dont use this to transfer money.

23 May 2019
Unprompted review
Rated 4 out of 5 stars

After teething issues of 'first transaction', next ones are working great!

First transaction had several issues including 'trust', 'understanding alternative options- why/ 'why not', unplanned extended time in completing transactions ...// However, having completed first transaction and with the help of 'customer service team', specifically Mr. Rahul, next transactions happen like a 'breeeeze'!. Most importantly, the rates are very attractive. Even now, it does have minor glitches, I love it now!

15 May 2019
Unprompted review
Rated 5 out of 5 stars

Awesome Customer service from Remitmoeny

I would like to express my appreciation for the excellent customer service provided by Remitmoney representatives, Harpreet and his supervisor Dharam. Everyone who spoke to me was warm, accommodating, well informed and have great patience. They communicated clearly and precisely.

The transaction to India was delayed due to technical glitches at the beneficiary receiving bank. Remitmoney cleared the amount within 48 hrs The staff, Harpreet and supervisor Dharam took initiative, provided timely support to trace the transaction, and resolved the transaction.

They give a good conversion rate, provide bonus rate, quick transfer,and provide excellent customer service. I’m truly happy customer since 2018.

I hope that this is the kind of service that will be present in Remitmoney permanently as this is what the customers would like to get, faster and affordable service, resolve the transaction issues and make happy customer!

Go Remitmoney!

2 May 2019
Unprompted review
Rated 5 out of 5 stars

5 Stars

5 Stars! Niraj was extraordinary in walking me through some steps. I greatlty appreciate.

2 May 2019
Unprompted review
Rated 5 out of 5 stars

Neeraj was very helpful

Neeraj was very helpful. We had to do browser cache cleaning and it took a long time. He was helping me over 30 minutes. But finally we came up with a solution and I could log in (my initial complaint was that I couldn't log in). Thank you for your patience and help.

30 April 2019
Unprompted review
Rated 4 out of 5 stars

RemiteMoney good and Fast

RemitMoney by Axis bank giving good exchange rate and fast service to the Customers. I will use this regularly when i send money to India and i will recommend this to my friends. Thanks

25 April 2019
Unprompted review
Rated 5 out of 5 stars

The representative Sweety Maidy went…

The representative Sweety Maidy went above and beyond to helping me with my transaction. She was one of the best customer service rep I came accross at remit money.
Glad to receive the professionalism, accuracy and valuable advise by her. People like her probably makes remit money such a good platform for global money transfers.
Appreciate the high quality service.

23 April 2019
Unprompted review
Rated 4 out of 5 stars

Great customer support

I really like customer support after very transaction I got email for notifying me that transaction is done. Special thanks for personal call and help to Mohit Makawana and Mahesh.

13 April 2019
Unprompted review
Rated 5 out of 5 stars

Journey of 900 to 9000

In my last remittance through RemitMoney I erroneously entered a '0' and submitted a transaction for CAD 9000 instead of CAD 900. It was a big deal and blunder from my side. But end of day we are still human and not an AI.
It was an instant remittance and I only realized it after the money deposited to my Indian account and the worst part is the debit transaction didn't bounced and my Canadian account balance gone to negative as there were not sufficient fund available.
The RemitMoney Customer service team was really responsive and helpful from the very moment I logged the ticket. The scenario was pretty complex and unique in nature and probably they also didn't have a reference case like this in past. But I kept my trust and patience through-out and followed all the instructions by them. They were very professional and put this case in high priority judging the complexity involved here and took 7 days to settled the whole case. It will be unfair if I ended here without mentioning Rahul's name. As a manager he was in constant touch with me for all my queries and showed superb co-ordination skill with all the team involved here.
It was a lesson learnt from me as I still don't have any clue that how I did this, as I am a veteran remitter and doing remittance since 2010 from multiple countries.
I will definitely share my good experience to my friends and colleagues.
Lastly I will mention one thing that system could have handled this to avoid such pain as they are not human like us.

9 April 2019
Unprompted review
Rated 5 out of 5 stars

Simply Outstanding

Simply Outstanding, Fast and Easy Process. I have been sending money for over 20 years from USA via Money2india and this has been THE best experience. I wish I knew Remitmoney sooner
Thanks!
Rao

8 April 2019
Unprompted review

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