Reilly The Titanium Bike Co. Reviews 184

Recently bought a Gradient;
Brilliant bike, brilliant team of people at Reilly, brilliant bike fit with Chris, brilliant after sales service.
I would recommend Reilly to anyone.
GAZ

Now that I have been Audaxing for approx 3 years, I understand what I need from a bike. Buying a new bike, was made super-easy by Reilly as they understand the Audax and long distance cycling scene. Initially Ed and then Chris made sure we covered everything I needed to keep me on the bike. Having now had it 2 weeks, I covered more than 500 miles and love it even more!
The look of the bike attracts questions and conversations, every time I stop - simply stunning 🤩

Always great service from Reilly, buying a bike or bikes! from them makes ordering parts so much easier, one always knows your getting exactly the right part at a fair price delivered quickly and with friendly professional support

Reilly Titanium are one of the best, if not the best, cycle companies I've dealt with over many year of bike riding. This was my first foray into the world of titanium frames, but I'm delighted with what is a stunning flat-bar bike which rides superbly. I was impressed at every stage from first enquiry to final delivery. The interest and enthusiasm for bike riding was immediately apparent with each member of staff being prompt and efficient with each enquiry, and very helpful with advice. Personal circumstances prevented collection so it was delivered at no extra charge - what a bonus! It was fully protected in transit with all exposed parts wrapped - brilliant. I would thoroughly recommend this company.

A+++ great service. Ed was great throughout the whole process. A very knowledgeable team who is interested in achieving the best outcome for you! Do recommend.

The team at Reilly have been outstanding from the moment I initially contacted them right through design / custom anodising to after sales. Even gone above normal service and helped me source a 3d printed garmin radar mount.
To top this off the bike itself rides like nothing else out there. I’ve had many Titanium bikes dating back to the mid 90s.

I had a warranty claim, even after 5 years of use, Ed had no qualms about replacement. Had a little wait for the replacement but was given an option to upgrade, even threw in a set of carbon bars as a gesture of good will.

excellent service and quality product Edwin was a joy to work with

Great seat post, nice finish and much lighter than my alloy seat post. Recommend.

I bought a Titanium Gradient three years ago. Sadly, the frame cracked on the downtybe just above the bottom bracket. I contacted Reilly and they quickly sorted out a replacement frame under the lifetime warranty.
The bike itself is a real joy.

Amazing personal service and assistance from the Reilly mechanic and all the team. Great value for money and a great set of wheels and tyres

After searching for a titanium gravel bike, I opted for a Gradient from Reilly, and it was a fantastic choice. The team was extremely knowledgeable and provided invaluable assistance as I finalized the specifications for my bike. They assembled a bike that closely matched my vision, and even when certain components were unavailable, they suggested impressive alternatives, some of which surpassed my original choices. The customer service was outstanding; they kept me updated on every development and made a concerted effort to ensure the bike reached me promptly. The bike itself is stunning and an absolute joy to ride—light, stiff, and highly responsive, delivering speed and precision on any terrain. Riding it is a sheer delight, whether on or off the road. I only wish I had made this purchase years earlier, and I wholeheartedly recommend Reilly to anyone considering their next bike.

Fast feedback on questions, good advice on e.g. component selection and fit options.
Bike arrived well within predicted delivery timeline from UK to Switzerland. Overall very happy with the purchase.

Amazing bikes and amazing service. Have had my bike for 8yrs now - returned to upgrade my wheels - the team were first class, made strong recommendations and gave the bike once over and a good refurbishment- rolling like a dream.

Absolutely fantastic bike - I love
it. Looks great and rides so well. Really happy with the bike!

Great product

Absolutely love my Reilly! The build quality is insane - pure titanium perfection. Every detail feels premium and the ride is smooth, powerful, and fast as hell. The whole buying experience was top-notch, great communication and super friendly team. You can feel the passion behind what they do. Massive respect to the Reilly crew - this bike is a beast!

I got a Gradient from Reilly after looking for a titanium gravel bike.
They were very knowledgeable and helpful when I was deciding my spec for the build
They built a bike as close to what I wanted. Some items were not possible to get but they came up with great alternatives and some even better than I had picked.
Customer services were excellent and I was always kept informed of any changes. They also went out of their way to get my bike to me.
The bike looks amazing, and is fantastic to ride. It’s light and stiff but also very responsive. It’s fast and does exactly what you want it to do. It’s a real pleasure to ride, on road or off.
I wish I’d got one years ago and highly recommended Reilly to anyone for their next bike purchase.

Rich-2055

Bought a Reilly reflex frame to build up my dream gravel bike! From start to finish of chatting with Reilly, it was very easy, felt very informal and personal, and everything I asked was catered for. On top of that, the bike is exceptional, super high quality and rides like a dream. Very happy!

Really helpful team, totally flexible in specing a bike and a great product too