Rehome Outlet (as seen on Dragons' Den) Reviews 

1,013
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, polite, and exceptionally helpful staff who manage the entire purchasing and selling process efficiently. Consumers are also highly satisfied with the amazing quality of the products, noting that online descriptions are clear. Additionally, people highlight the excellent delivery service, emphasizing that transport teams handle items securely with great care. Though some customers noted issues, mentioning that certain items unexpectedly arrived damaged or required unexpected repairs. A few reviewers were dissatisfied with short return windows, inaccurate online listings, and persistent difficulties when resolving complaints.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that everyone they dealt with was helpful,... See more

Service

People report positive experiences with service, highlighting a smooth, professional, and well-managed... See more

Product

Clients share positive opinions on product quality, highlighting great bargains on pre-loved and ex-display... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that everything arrives on time and is... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service throughout the process. Rehome looked after every aspect and our kitchen was assessed, listed and sold without any effort by us. It’s brilliant that our good quality ‘old’ kitchen... See more

Company replied

Rated 5 out of 5 stars

Excellent from start to finish, ended up buying more of them and the showroom after going to view the kitchen. Everything looks pretty good when delivered, normal markings from taking apart but nithi... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted with my new kitchen. I could never have afforded such a premium brand & the whole process was incredibly easy and well managed. The Rehome team answered queries very promptly and... See more

Company replied

Rated 5 out of 5 stars

Really great service.We viewed two or three domestic kitchens on line before buying. We are keen recyclers and could not be more pleased with the kitchen we have eventually bought. Especially impresse... See more


Company details

  1. Kitchen Supply Store
  2. Bathroom Supply Store
  3. Furniture Store
  4. Home Improvement Store
  5. Kitchen Furniture Store
  6. Kitchen Remodeler

About Rehome Outlet (as seen on Dragons' Den)

Written by the company

Rehome

The Kitchen, Bedroom, Bathroom outlet

The UKs Leading Marketplace for Buying and Selling Used and Ex-display Kitchens

Rehome makes buying and selling pre-loved and used kitchens, bedrooms, and bathrooms safe, simple, and sustainable. As the UK’s leading marketplace for pre-owned kitchens, we combine expert verification with rigorous quality checks, giving our customers peace of mind while saving money. We sell kitchens, bedrooms and bathrooms, either used (pre-owned) or ex-display from premium homes and showrooms across the UK, including London, South East England, South West England, West Midlands, East Midlands, Yorkshire, North East England, North West England, Wales and Scotland. All used kitchens listed on Rehome are carefully inspected and verified by our trained team, reducing the risks typically associated with purchasing pre-loved interiors. We also ensure that all sellers are verified, so you can buy or sell with confidence. Our approval process guarantees that every kitchen, bedroom, or bathroom we list meets high standards of safety and quality. Choosing pre-loved with Rehome offers significant cost savings compared to buying new (up to 80% off high street prices for well known brands), while also supporting a more sustainable approach to home renovation. We are proud to be BCorp certified, a recipient of the Queen’s Award for Sustainability, and a Which? Trusted Trader for professional dismantling services, demonstrating our commitment to ethical, responsible, and trustworthy practices. Our award winning business has become a trusted authority in the pre-owned interiors market. We make it safer and easier to buy and sell used kitchens, bedrooms, and bathrooms, helping homeowners and sellers alike benefit from quality items without the risks often associated with second-hand purchases. Whether you’re looking to upgrade your home or sell pre-loved interiors, Rehome provides a reliable, verified marketplace where sustainability, savings, and trust go hand-in-hand. Showrooms across the UK regularly update their ex-displays to keep up with the latest trends, which means that perfectly good ex-display kitchens and bathrooms are often replaced long before they’re worn out. Rehome makes it simple to buy from premier showrooms around the UK; Tom Howley, Martin Moore, Magnet, Nobilia, Neptune, Humphrey Munson, Clive Christian, Harvey Jones, Bulthaup, SieMatic and Smallbone to name a few Now we think you’d at least want to take a look at Rehome.

Visit Rehome

Contact info

Luxury Kitchens Up to 80% off RRP

Ex Display & Pre-loved kitchens from premium homes and showrooms

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(1,013)

140 reviews in the last 12 months

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Rated 5 out of 5 stars

Really pleased with the service we…

Really pleased with the service we received from Rehome. When there were unforeseen issues with dismantling the kitchen we bought they were great at keeping us updated and flexible with their solutions.

19 August 2025
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Jeremy, thank you for taking the time to leave us a review. We really appreciate it. Thank you for working with us and understanding that we don't always live in a perfect work when it comes to re-use - its how we manage it that matters. Thanks again, and hopefully see you again at Rehome soon. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Very efficient

Very efficient

15 August 2025
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you Lorraine, your review is much appreciated. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

5 star service

The process from order through to delivery was excellent, everyone from sales through to the delivery team were extremely professional, efficient and friendly. Delighted with the kitchen which arrived exactly as seen and described .
I will certainly be exploring this service again and would have no hesitation recommending this business to others.

4 August 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

What a lovely review! thank you so much Mark. We are over the moon you are a delighted customer. Enjoy your 'new' kitchen and if you have time, please send us some images when you have installed it so we can put it onto our website for other customers to see what is possible with re-use. Thanks again. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Complicated process made simple

Potentially complicated process made straightforward by excellent communications and strong, focussed team. Highly recommended.

15 July 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Brilliant! thank you so much, Richard. We have spent many years ensuring our processes are as risk and hassle-free as possible for all our buyers and sellers, so it's great to read your review. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Rehome Team

The team from sales, logistics and removal of the kitchen were very professional and made the process run very smoothly. I would highly recommend.

29 July 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you for taking the time to leave your review. We really do appreciate it. Selling a pre-loved kitchen is a relatively new concept and has wide reaching value for sellers, buyers and our planet. So good job done and if you have the opportunity, please spread the word! Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Really easy process

Really easy process , straight forward and good communication through out . Everything happened on time and made the process of selling our kitchen easy .

30 July 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you Peter, reviews from our sellers and buyers are so important to us, so we really appreciate you taking the time to leave this for us. Warm Regards Helen Lord, Rehome Founder

Rated 4 out of 5 stars

So happy to see our kitchen Rehomed

Very good and helpful at start. Assessment of our very much loved kitchen all went smoothly as did process of marketing. A little bit of lost communication in the middle as I think Rehome were a little confused that whilst we had loss adjusters involved due to a huge water leak under the floor, it was my kitchen! Rest of process very smooth and fab dismantling team efficient, fun and friendly made us happy to see our much loved and great kitchen see its way to a new home. What a cracking idea!

29 July 2025
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Joanna, thank you for taking the time to leave your review for us. You've been through a lot with this incident in your home. Hopefully there is now a light at the end of the tunnel! Apologies for the mix up - this happened because inital contact was made through your agent. We are, however, delighted that you have been able to sell this beautiful kitchen. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Selling a kitchen as 2nd hand, from London to Manchester

Great service, Rehome has handled everything, starting from advertising (with professional photos) to dismantlement (outsourced but excellent service), transport, payment etc....
Well done. I will do it again and make sure to broadcast the word.

7 July 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Caroline, an amazing review, thank you for this. Just for clarity we never outsource our dismantle, so all teams are in-house - apologies if this wasn't apparent. Thank you again, and I am delighted you are so happy your going to share the good news. Wamr regards Helen, Rehome Founder

Rated 4 out of 5 stars

Really pleased to have found Rehome to…

Really pleased to have found Rehome to sell my brand new couch. The service was good and it's a great way to sell high end furniture that has a long future life

18 July 2025
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Kate, thank you for taking the time to leave your review. This is much appreciated. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Great Experience. Absolutely love our new kitchen

First time using Rehome and was very pleased with the whole experience. Loved the kitchen. Pick up experience was good and communication from Siobhan was excellent.

14 July 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

This is fantastic news Sue, and thank you for taking the time to leave us a review. We love to see our customers kitchens once they are reinstalled, so do please send us some images when your ready. Hello@rehome.co.uk. Thanks again, reviews mean a lot to us. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Cant recommend Rehome highly enough…

Cant recommend Rehome highly enough from my experience selling my kitchen. Superb client care, regular updates, very professional from the first telephone call through to removal of the kitchen and aftercare follow up.

For anyone needing a new kitchen on a budget i would definitely suggest you check them out.

16 July 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

So happy for you Charlotte - its an amazing feeling isn't it to let someone else give your much loved kitchen a new life. Makes you feel all warm and fuzzy! I am delighted you felt confident and our service supported you every step of the way. Good luck with your new kitchen and thank you for choosing us. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Beautiful ex-display kitchen for a snip

Very helpful staff throughout the process and we managed to get an absolutely beautiful ex-display kitchen in perfect order at a snip of the full retail price.

3 April 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you for leaving your review Katy. We are delighted you are happy with your new kitchen and look forward to seeing some images once it is reinstalled. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience, we got a stunning kitchen for a fraction on the retail price. It took a bit of time to fit but it was worth it.

10 July 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Ah Ros, we appreciate you taking the time to leave your review. I am delighted you are happy and have saved a considerable amount too. This is why we do what we do - it always makes us happy! Enjoy, and do send us some images when you reinstall. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Excellent Service

Serg, Artem and Alex delivered our new kitchen today and we were so happy with the service provided. Serg walked us through how the process was going to happen, took a looks at the areas we where going to store the unit lots in and gave suggestions. They were very polite and professional. Very impressed, thank you guys

9 July 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Our delivery teams always endevour to help where they can. Serg and team have been with us for a long time and understand each customer needs different things. They are always happy to help! Thank you for taking time to leave your review. Warm regards Helen Lord, UKE Founder

Rated 5 out of 5 stars

Easy process from start to finish

Easy process from start to finish. Efficient service and clear costings. We sold our kitchen which would have ended up in a skip if we hadn’t used rehome. As well as making some money we also saved skips and the kitchen was recycled so a win win 🙌

9 July 2025
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Naomi, firstly thank you for taking the time to leave us a review, its much appreciated. We are delighted you have chosen to Rehome your kitchen and your buyer is too! Good luck with the new one moving forward and feel proud you have just done something amazing for the planet.... Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Accurate description and great savings…

Accurate description and great savings from knowledgeable people

1 May 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you for buying from us Christine, we are very grateful you have taken the time to leave a review... Enjoy! Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Great Experience

great service, great communication and very easy to deal with as a company.

2 June 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you Ben, much appreciated. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Amazing

Amazing, no complaints. We have sold over 15 displays on ReHome, and can tell you they are brilliant.

8 July 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Ah, we've been working together for years haven't we. Always a pleasure as you give us the most beautiful kitchens to Rehome.... Keep um coming! Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Finding New Homes for our Ex-Display Kitchens

We have listed a couple of our showroom displays with Rehome. We are delighted that these perfect condition, super high spec kitchens find new homes. The service we receive it excellent from the initial photography and listing on the website, to the sale and collection. The team are very dedicated and always very helpful.

9 July 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Brilliant! thank you for leaving us a review. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Very good and efficient after sales

Very good and efficient after sales / dismantle service

1 July 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you for leaving your review regarding selling your used kitchen. We beleive that professional dismantle is a key element of our process which ensures both buyers and sellers are happy and the risk of damage is reduced. Thank you for chosing to sell. Warm regards Helen Lord, Rehome Founder

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