Good customer service and friendly staff members. The price is acceptable. Maintenance of the Gym is some what inadequate, ie: The TV never worked, broken equipment takes sometimes months or over a ye... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I use Regus offices often and the help at the front desk has always been very helpful and friendly. However, whenever I make a reservation I add my credit card # and receive an invoice marking 'paid'... See more
Company replied
The staff is great. Very friendly and helpful. The Office lacks a "vibe" We have been in various shared office spaces, and this one is very quiet. We are a creative team, and noticed that most tenants... See more
Company replied
I've been renting here for a little over a year now and I couldn't be happier. The building is perfectly located with a beautiful modern entryway that's always clean and welcoming. My office is bright... See more
Company replied
Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
United States
- regus.com
3.9
Great
22K reviews
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The Miami office team are always…
The Miami office team are always willing to help and guide us. We couldn't ask for better service.
15 April 2026
Reply from Regus
Hi Tina, thank you so much for your kind review! We’re delighted to hear the Miami office team has been so helpful and supportive. We really appreciate your feedback and are glad to be providing the level of service you deserve. We hope to welcome you again soon!
Friendly staff that is always eager to…
Friendly staff that is always eager to assist in making working in the space as seamless and professional as possible.
9 April 2026
Reply from Regus
Hi Ted, thank you so much for your kind review! We’re delighted to hear the team has been friendly and eager to support you in creating a seamless and professional working experience. We really appreciate your feedback and hope to welcome you again soon!
Helpful staff from Regus
15 April 2026
Reply from Regus
Hi LR, thank you so much for your kind review! We’re delighted to hear you found the Regus team helpful. We really appreciate your feedback and hope to welcome you again soon!
I had a great experience at Regus
I had a great experience at Regus; very nice and helpful front desk workers, clean and spacy workstations as well good coffee!
15 April 2026
Reply from Regus
Hi Valerie, thank you so much for your kind review! We’re delighted to hear you had a great experience and enjoyed the helpful front desk team, clean and spacious workstations, and even the coffee. We really appreciate your feedback and hope to welcome you again soon!
Very disappointing experience with…
Very disappointing experience with Regus as a co-working space. Over the past 1.6 years, we’ve faced constant internet interruptions, no mobile signal coverage, and frequent landline issues. The staff often seem unaware of their own systems, and invoices are received irregularly, which creates unnecessary complications.
There is also a noticeable lack of senior management presence on-site, making it difficult to resolve ongoing concerns. Unfortunately, this experience has negatively impacted our business, even leading to the loss of clients.
Would not recommend for companies relying on stable connectivity and professional support, especially smaller setups that need reliability to grow.
15 April 2026
Unprompted review
Reply from Regus
Hi Syed,
We are sorry to hear your disappointment.
We understand how essential reliable internet, communication services, and knowledgeable support are for business operations. We are concerned to learn that these issues have impacted your operations and client relationships, as this is not the experience we strive to deliver.
We can confirm that the irregular billing was reviewed by our team and has since been resolved.
We’ve already shared your feedback with the relevant teams and tried to make contact with you, but you’ve so far been unresponsive. Please contact me back at lorraine.brule@regus.com with more details so we can help you.
Best,
Lorraine Brule
Global Customer Service at Regus
ABSOLUTELY DO NOT USE THIS COMPANY! THE WORSE
This is my second review of Regus. I experienced unexpected additional charges and was billed multiple times within a single month at different amounts. Some of these charges did not align with what I understood to be included in my plan.
After disputing the charges and requesting cancellation, I faced difficulty getting clear confirmation and resolution. I have also been unable to remove my payment method, which is a serious issue. I will be escalating this matter through the appropriate channels. They will keep charging your card without your consent. Similar concerns have been raised by other customers regarding ongoing charges without clear authorization.
While a response was posted to my initial review, my concerns remain unresolved. They just post meaningless responses to save face. I recommend reviewing other customer experiences before proceeding.
I do not recommend!
14 April 2026
Unprompted review
Reply from Regus
Hi Ange,
I'm sorry you felt the need to leave another review whilst we were already assisting you.
Your invoices and agreement have already been explained to you and we can only apologise for any confusion caused.
A member of my team has contacted you to confirm the resolution we have provided.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
Great Experience with Regus
I had a great experience with Regus. The workspace was professional, well-maintained, and the staff were very accommodating.
14 April 2026
Reply from Regus
Hi Paul, thank you so much for your kind review! We’re delighted to hear you had a great experience and that you enjoyed the professional workspace and support from the team. We really appreciate your feedback and hope to welcome you again soon!
Great service
Great service. Reminders for date and time. Availability of office space. Lovely staff at front desk.
14 April 2026
Reply from Regus
Hi Anne Marie, thank you so much for your kind review! We’re delighted to hear you enjoyed the service, helpful reminders, and the support from our lovely front desk team. We really appreciate your feedback and hope to welcome you again soon!
2 Robert Speck Pkwy
2 Robert Speck Pkwy, Mississauga, Ontario Location: June is excellent at what she does. She is always helpful and friendly. She is knowledgeable and familiar with her job. She is pleasant and works hard. I give her a 10 out of 10. I recommend this location.
12 December 2025
Reply from Regus
Hi JM, thank you so much for your wonderful review! We’re delighted to hear such fantastic feedback about June and her support. We really appreciate your recommendation and hope to welcome you again soon!
Staff is always friendly
Staff is always friendly. my colleague and i were very impressed.
14 April 2026
Reply from Regus
Hi Kris, thank you so much for your kind review! We’re delighted to hear you and your colleague were impressed with the friendly team. We really appreciate your feedback and hope to welcome you again soon!
Fast response and good services
14 April 2026
Reply from Regus
Hi Erwin, thank you so much for your kind review! We’re delighted to hear you’re happy with the fast response and quality of service. We really appreciate your feedback and hope to welcome you again soon!
Regus Patriot Place is awesome
Regus Patriot Place is awesome! Clean environment, Devin does a great job helping with questions and making me feel welcome.
14 April 2026
Reply from Regus
Hi Mike, thank you so much for your kind review! We’re delighted to hear you’re enjoying Regus and that Devin has been so helpful and welcoming. We really appreciate your feedback and hope to welcome you again soon!
I am satisfied with the services…
I am satisfied with the services provided by Regus. The workspace environment is professional, the location is convenient, and the staff has been supportive and responsive whenever assistance was needed.
Overall, my experience has been positive and meets my business expectations. I would recommend Regus to other professionals looking for flexible office solutions.
14 April 2026
Reply from Regus
Hi Adrian, thank you so much for your thoughtful review! We’re delighted to hear you’re satisfied with the professional workspace, convenient location, and the support from our team. We really appreciate your recommendation and are glad your experience has met your business expectations. We hope to continue supporting you!
Reply from Regus
Hi Sylvain, thank you so much for your kind review! We’re delighted to hear the easy access and free parking were perfect for your needs. We really appreciate your feedback and hope to welcome you again soon!
REGUS #1 CoWorking in Jaipur
Nalin in charge of Jaipur REGUS, was very professional and helpful. Service from Housekeeping to Security was good
The cabins are clean, and the air conditioning was perfect
Overall great experience
14 April 2026
Reply from Regus
Hi Sumit, thank you so much for your wonderful review! We’re delighted to hear you had a great experience at Regus and that Nalin and the team provided such professional and helpful support. We’re also glad you enjoyed the clean cabins and comfortable environment. We really appreciate your feedback and hope to welcome you again soon!
Staff are helpful and friendly and will…
Staff are helpful and friendly and will go above and beyond expectations to ensure all customer needs are met. Cenrte manager Ryan is exceptional. Thak you all.
11 April 2026
Reply from Regus
Hi Ashraf, thank you so much for your kind review! We’re delighted to hear you’ve had such a positive experience and that Ryan and the team have gone above and beyond to support you. We really appreciate your feedback and hope to welcome you again soon!
TERRIBLE CUSTOMER SERVICE
- They did NOT refund the deposit/retainer even if the agreement indicated that they would.
- I made escalations through their app, emails, and phonecalls but it was so frustrating because no one was willing to help or take accountability, everyone kept saying that it's the other departments' responsibility and that there's nothing they could do.
- The customer care representative was nice to me only before I submitted my review of their service on the online survey, afterwards, I called in for assistance but the attitude implied that she was NOT willing to assist, or that I was being a bother.
-Despite leaving their space as spotless as you found it, they will charge you a ridiculous "restoration" fee.
- The space is well furnished and finished but frankly, their customer service is awful and I wouldn't recommend the place to anyone who values how they or their concerns are treated/handled, especially in a place where they've paid a fortune.
28 February 2026
Unprompted review
Reply from Regus
Hi Naomi,
I’m very sorry to hear your disappointment.
We understand how important your return of retainer is, and our standard timeline has not been met on this occasion. For this, we deeply apologise.
We can confirm that the payment has been reprocessed and confirm a new payment date to you via email.
We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer, and this service is part of your agreement. On behalf of your Community team, I’d like to extend a full apology if this wasn’t explained to you.
A member of our team has emailed you to further assist on this matter.
Best,
Lorraine Brule
Global Customer Service at Regus
Great location and work environment
Great location and work environment, and REGUS staff is very professional and service-oriented in offering help to our daily needs
9 April 2026
Reply from Regus
Hi CS Chew, thank you so much for your kind review! We’re delighted to hear you’re enjoying the location and work environment, and that the team has been professional and supportive in meeting your daily needs. We really appreciate your feedback and hope to welcome you again soon!
Always
Always, always, I have the most pleasant experience when I make contact with this office. I love the staff. They are very professional and customer-oriented.
Great job! Keep up the excellent work!
11 April 2026
Reply from Regus
Hi Anomoyos, thank you so much for your wonderful review! We’re delighted to hear you consistently have such a pleasant experience and that the team has made such a positive impression. We truly appreciate your kind words and support!
Reply from Regus
Hi Luigi, thank you so much for your kind review! We’re delighted to hear you’re happy with the reception team, the quiet office environment, and the WiFi. We really appreciate your feedback and hope to welcome you again soon!
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