Regions Bank Reviews 

Stay the h*ll away from this greedy, money hungry, conning, scamming, broke, I needed the money, low down, good for nothing 'Thieves! so called Regions bank. Did you know they like to steal from the disabled too. They will overdraft every penny out of your account, will hold your checks, hinder your account so that fees and charges apply then refuse to give you your money back. You have so many problems with this bank Regions gives you a headache that will hurt your head. An entire chat will turn into a migraine headache because they will intentionally p*ss and irritate the h*ll out of you to the point you call them every name but their birth name. They are the laziest bank in Memphis, Tennessee and I hate them. My other account says it would be deposited 3 days from the issued refund. I woke up early to check the account and saw it was still in the negative $332 and contacted CS and they told me it will deposit tomorrow in the morning next day. The reason it would be available that day was because they would keep me in the negative by putting me past the end of grace period to receive an over draft fee charge from me. They prey on the accounts of their customers to make money off of them. They done the same to the disabled who use the overdraft service. 1 minute later you are charged $36 plus each transaction you make in a negative is $36 each over draft charge which they took $106 and $75 from me. This happened to me 3 or 4 times. I knew how the refund process works and it shouldn't have taken this long if it was charged and then canceled right after. They all cheat, lie and steal then have the nerve to talk to you like you never matter, treat you like you are a nobody and nothing you do and will say effects them because as long as they get your money you can say whatever because it's not going to change the fact that they already robbed you of it. The supervisors are way pathetic, stubborn, prideful and stiff neck. They are highway robbery and should be investigated again so these people they robbed get all the money that was due back to them. Find you a better bank cause these leeches regions ain't the bank you want to leave your money at or you will loose money and come short. Pay attention to your transactions as well cause they will dip in it. I hate this money sucking account draining SSA bank and wish they get shut down real quick. May the Lord brake their banks and see how the shoe fits

Not a good bank. Spam on the promotion. Sistem always have a issue when you call by phone .

$20,000 gone. Also Craig C Stephens Regions bank or Estate, Trust etc. Please do not trust Craig C Stephens, my fiance Jennifer Lynette Lange Wright 04/30/1985 has a Trustfund, Rental properties, Business rentals, Sandifer L.P. Butane Gas that Mr & Mrs Sandifer started up in Mississippi. It states nothing is to be sold. Craig illegally sold everything and it states in Jennifer's Trustfund documents filed at the Pearl Mississippi court house and all of the addresses Pearl & Jackson Mississippi that nothing is to be sold. Also Celvin Bass, & deceased father Luther Celvin Bass are involved along with others, Also James Edward's opened up a account at Regions to steal and embezzle Jennifer's Trustfund money and so did Alice Crouchet Murphy Mississippi. None of these people are related. Jennifer gave me Power of Attorney and basically gave me Jamie Hardin 769-456-4568 everything. She knows I am a honest guy. Also I believe that Frank J Strain, Brayden Morgan Killough, Jessica Marie Lange Aka Jessica Vance is involved with these people because Jessica keeps telling Jennifer that nothing is left in her Trustfund. Its time to start a investigation and everyone involved gets arrested and Regions bank gets sued for this.

Have been with Regions for more than 25 years. Two days ago without notice my account was but on hold and locked. I have just over $6,000 in the account I can’t get. House payment is due today. After two days still nobody can tell me why the account is on hold. I have three other Regions accounts but they are fine but I can’t move money between them. I’m done with Regions as soon as I can get my money out.

Comin back to this bank is the worst decision I’ve ever made. Over charge on the overdraft fees. That I can’t afford to pay is crazy

**DO NOT BANK WITH REGIONS**

**Highlights:**

* 20-year Regions customer now closing accounts because of this experience.
* Four unnecessary branch visits.
* Told to obtain a new Social Security card for no reason.
* Multiple voicemails ignored by both banker and branch manager.
* Three months without resolution over a $32 issue.
* Shay at the Fayetteville branch was the only positive experience.

I rarely leave negative reviews, but after more than three months of trying to resolve a simple issue with Regions, I feel other customers should know what to expect.

I have been a loyal Regions customer for approximately 20 years. Unfortunately, this experience has completely changed my opinion of the company and has led me to close my accounts and move my banking elsewhere.

My issue began in April when I visited the branch to understand why my secured Regions credit card had not graduated to an unsecured card after four years of perfect payment history and responsible credit utilization. I also wanted help reviewing two unexplained charges totaling $32.

I was told the credit card issue was handled by a separate department, which I understood, but Vasuthara assured me she could help with the $32 refund.

Instead, the process became focused on my account displaying only part of my legal name, even though the name on my account was fully contained within my legal name on my ID. I was told I needed to obtain a new Social Security card before anything could move forward.

After four branch visits and obtaining a replacement Social Security card because I was told it was necessary, I learned this was completely unnecessary. On my fourth visit, Shay assisted me and immediately explained that the steps I had taken were not needed. She was professional, honest, and the only employee who genuinely tried to help.

Shay attempted to get the refund resolved by emailing Vasuthara twice, but neither of us ever received a response. I then called the Peachtree City branch multiple times, leaving messages for Vasuthara with no response.

I eventually left a message for the branch manager. After three days without hearing back, I called again and spoke with him directly. He took my information and told me he would call me back in five minutes. After 30 minutes with no call, I called the branch again and was placed on hold for 12 minutes before being told he was assisting another customer.

I understand customers in the branch need attention, but after four visits, multiple unanswered messages, and more than three months waiting, I expected basic communication and follow-through.

This review is not about $32. It is about the complete lack of ownership, accountability, and customer service. A simple phone call or someone taking responsibility for the issue would have prevented this.

After 20 years of loyalty, it is extremely disappointing that Regions allowed a customer relationship to end this way. I hope Regions improves its communication and accountability because no long-term customer should have to work this hard to get help.

I see I'm not the only one with complaints. what a horrible rating. I brought my $11,300 check to deposit from Ken Burke tax collector for Pinellas county FL and they wanted to put a 10-day hold on it. I asked them if they didn't trust Ken Burke or if they didn't trust the county or if they didn't trust the Wells Fargo check it was written on. regardless they said there was going to be a 10-day hold. So I took the check to Wells Fargo, yes I have accounts at Wells Fargo, Bank of America, Regions, Chase because they all try to screw you over so I take it to whoever's going to cooperate with me. in this case, Wells Fargo only put a one-day hold on it! And regions told me it was going to be a 10-day hold! I'm definitely not an advocate for Wells Fargo or Bank of America or any of those big banks. I'm learning the online banks like Sofi and Chime are much much better for several different reasons

I called the Regions Bank phone number for online banking help. The woman who answered sent an email with a code that I had to give back to her. Okay with the code, then she asked for our banking account, which I gave her, and she said it was correct. She said What was I calling about. I said i wanted to know why a bill payment, which was always paid within 2 days, now has changed to 5 days which made my payment late. She came back w ith i can't give you that information as you are not in the profile of the bank. She said that my husband had to call. He said i am right here as we had her on speaker. She said he would have to call back. I spent 45 minutes to get through to her. She refused to help. I asked her why i should continue to do bussines with Regions if I can not get customer help. She said if you want to change banks that is your choice. I was appaled at her answer. I worked in customer service for 30 years if i had told a customer that I would have been fired on the spot. If you have no customers you have no business. I then continued to email a branch manager who said the same thing. REGIONS HAS NO IDEA WHAT CUSTOMERS SERVICE MEANS. my husband does not want to go through the hassell of have SS change to another bank. I am slowly changed all things from Regions and just tranferring all income to another bank. and just using Regions as a transfer station for our money. As soon as our SS checks are deposited I transfer it to another bank. Regions Bank is subpar, inadequate, and shoddy is it best quailty. BUT all is in vain as they have no scrupples or idea of what customer service means

Regions Bank is engaging in deceptive practices reminiscent of loan shark tactics. They withhold monthly statement information about the interest accrued throughout the month, making it difficult for borrowers to manage their monthly payments and pay off the interest within a single month. Additionally, they don’t offer an option to allocate payments solely towards interest or principal.

Unless you’re prepared to repay the loan promptly, be prepared to incur substantial interest fees. The bank’s practices are highly unethical, as they claim that there was no interest charged, yet they still impose exorbitant interest, fees, and even half of the payment amount, even if you make a payment two days apart. Therefore, exercise extreme caution and avoid Regions Bank for home improvement loans.

My family has banked with Regions for years. They’ve turned into a garbage company. I locked my checking card and was still charged… a few times. And had to pay overdraft fees for all of the charges. So my “locked” account that I stopped monitoring cost me a lot of money. A $3 charge and their $ monthly checking account fee that came out of the “locked” account cost me a lot of money. Regions will take all of your money that they can. They are, unfortunately, a hustle bank. Don’t get hustled by regions and make sure your friends and family knows. I’m telling everybody with ears.

If I could give a zero I would! I don't even bank with Regions, but just based off of the constant difficulties that my boyfriend has with his card, online banking, transfer issues, lockout issues, their "non existent 24 hr number" etc that he has I would NEVER recommend banking with Regions!!

Went into Regions Bank open checking they did a hard pull on my credit not soft pull my credit than went down 31 points and I still got denied her name was Nikki McPhaul in Tallahassee on Monroe St very disappointed with whole ordeal

This has been the worst banking experience I've ever had.
On July 3, 2026, Regions Bank withdrew $362 from my Regions Now Account to offset another checking account I have with them. What makes this so frustrating is that I had already spoken with a representative on June 26 and explained that I would be able to bring the account current by July 15th. Unfortunately, the call disconnected on Regions' end before I could provide the payment amount, and the representative never called me back to complete the conversation.
Instead of honoring the payment date I provided or following up with me, Regions emptied the funds from my other account.
I then spoke with Supervisor Dejah in the Active Collections Department. She confirmed she listened to the recorded call and heard me say I could pay by July 15th, but she was rude, showed no empathy, and offered no meaningful assistance. I expected much better customer service.
Regions should have a policy requiring representatives to call customers back if a call disconnects on the bank's end. That simple step could have prevented this entire situation.
I'm extremely disappointed with the lack of compassion, accountability, and customer service. Based on my experience, I cannot recommend Regions Bank.

Terrible bank to be with . They don’t help customers at all I’m closing my account and staying with my Navy Federal bank.

As a mother to a disabled child...let go from Wells Fargo two weeks before Christmas just due to having a disabled child...Regions is taking the cake! My account was hacked...told to call back everyday for 5 days with no resolution! Then to see Regions taking 8 dollars monthly to just hold my money! Again, mother to a disabled autistic son who gets NO help! That 8 bucks is exactly the cost of off brand briefs he needs! Now with no card, out 200 dollars...im screwed! Refund me ONE 8 dollars! While still pushing banking products on a frantic woman! I have to wait 10 more days hopefully to get my money back! Then close my accounts after another 8 dollar monthly fee! Even with me telling them I'm closing my accounts! I will leave every review possible to let people know there is no empathy or just help for people in the autism community! Would never wish my life on ANYONE!!

Won’t let me log into my online account and I’ve had this account for 20 years!! It’s prob because they need time to steal our money! I don’t recommend Regions also there’s always hidden fees!!!

My brother banked here for over 30 years. He passed away recently and I have had nothing but problems dealing with this bank. He left a very small estate and I am doing my best to pay off his creditors but between the time of his death and the closing of his account almost $200 disappeared from his account. His banker was advised by their legal department not to provide me with any information about the difference. And their motto is "Do what is right, Focus on your Customer, Put people first" Would not recommend using this bank!

They steal money from people who are black . I don't have over draft but 900 in the hole. How!! Lousy banking app. Take your money else where because they will steal it one way or another!! I hope all the stock holders go to hell.

I am writing this review to warn everyone to stay far away from Regions Bank. They have been holding $60,000 USD of my money for 3 months without providing any prior notice, justification, or written explanation.

For a bank to freeze a significant amount of capital and completely lock a customer out of their funds with zero transparency is completely unacceptable and financially damaging.

To make matters worse, the customer service has been completely non-existent. I have repeatedly tried to follow up with a bank representative, Emran Hasan, seeking updates or a timeline for resolution. He has been absolutely useless and has not helped in any way to resolve this issue or provide basic information.

If you value your peace of mind, your business, and financial security, do not trust Regions Bank. They will hold your money hostage and leave you completely in the dark.

Regions decided to close my small business line of credit with ZERO notifications to me. I have yet to receive a letter or even an email confirming its closure. They claim it's because my monthly payment was late, but the internal payment transfer was initiated 2 days before the payment due date. Their own system took 2 days for an INTERNAL transfer to process the payment. I have submitted my case for review, but I was told that there's nothing they can do despite my being a 10+ year customer.