Regatta Reviews 36,331

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 10,901 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, finding them durable, comfortable, and well-made. The ordering process is often described as easy and straightforward, with many appreciating the prompt and efficient delivery service. Reviewers also highlight the great prices and value for money, especially with sales and reductions. However, some customers experienced issues with order accuracy, such as missing items or incorrect deliveries. There were also occasional concerns about sizing inconsistencies, leading to items being too large or too small, and some reported problems with delivery services where packages were lost or delayed.

What people talk about most

Product

People report positive experiences with product quality, noting that items are true to description,... See more

Quality

Customers consistently note positive experiences with quality, often describing items as true to description,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers had ambiguous experiences with order, with many praising the straightforward ordering process and... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting good and great prices for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Orla Kiely Clogs size 8 ordered, quick delivery within a couple of days. Unfortunately they were way too big by at least 2 sizes!! As Regatta have a £2.95 return fee unless faulty or damaged. I r... See more

Rated 5 out of 5 stars

Yay last order was great , Thank you very much, it’s the previous order the problem is with, re jacket never received yet parcel hadn’t been tampered with Val Hesketh

Rated 5 out of 5 stars

Delivered very quickly but when it arrived I discovered i had ordered the wrong size so I re-orded and sent the other back only to recieve a refund the following day to my bank account. Excellent serv... See more

Rated 5 out of 5 stars

Very satisfied with the online ordering service, order was processed efficiently. Happy with quslity of items that fit. Easy return service through An Post for item that did not fit/suit. Very Prompt... See more


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Camping Store
  3. Clothing Store
  4. Outdoor Furniture Store

About Regatta

Written by the company

Regatta Great Outdoors Regatta Great Outdoors
Shop New In Shop Waterproof Jackets Shop Women Shop Men Shop Kids Contact Customer Care

About Regatta

Embrace adventure and the unreliable British weather with Regatta Great Outdoors' high-quality range of waterproof jackets, fleeces, walking boots and camping equipment. A family-owned outdoor and leisure clothing company with one simple mission, to produce affordable clothing not only for adventurers but for those who want to open their front door and just have fun. Regatta’s philosophy of producing affordable clothes for everyone has made the brand one of the most loved in Britain.


Contact info

  • Basecamp, Mercury Way, M41 7RR, Manchester, United Kingdom

  • regatta.com

4.4

Excellent

TrustScore 4.5 out of 5

36K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Excellent service

The site was easy to navigate and find what I wanted. I was emailed confirmation of my order right away and also bu the delivery company once the order was processed. It all arrived on time as promised. I found the process very satisfactory

23 May 2026
Rated 1 out of 5 stars

The quality of this fleece jacket is bad. It's arm length is very long that doesn't look good.

The quality of this fleece jacket is very bad. The length of both the hands are very lengthy which looks very odd when wearing outside. I would suggest to cut short the length.

14 May 2026
Regatta logo

Reply from Regatta

​​Hi RD​ 

Thank you for taking the time to share your review.

We are sorry to hear that you were disappointed with the fit and quality of the fleece jacket, particularly the sleeve length.

We appreciate you taking the time to share your comments regarding the design and fit, and this feedback will be passed on to our product team for further review and consideration.

Please accept our apologies for the disappointment caused.

Kind Regards,
Olivia

Regatta Customer Services Team

Rated 5 out of 5 stars

Perfect rainproof coat

Superfast turnaround, nicely packed so crease free rain proof mid length jacket I was able to wear immediately and actually is rain proof! Very pleased 5*

17 May 2026
Rated 5 out of 5 stars

These ankle boots are superb

These ankle boots are superb, the sole is slimline not thick and bulky like many others, the colour and quality is second to none. I ordered two pairs and they came within two days, fantastic service. I love Regatta

19 May 2026
Rated 4 out of 5 stars

Orla Kiely Clogs - Size Down!!

Orla Kiely Clogs size 8 ordered, quick delivery within a couple of days. Unfortunately they were way too big by at least 2 sizes!! As Regatta have a £2.95 return fee unless faulty or damaged. I reported the clogs as faulty as technically they are. I had to provide a photo of the fault which they accepted.
I then had to reorder, so sized down to 6.5, they arrived super quickly and actually fit…I probably could have sized down to a 6.
Would be a lot better if the sizing difference was on the website.

23 May 2026
Rated 4 out of 5 stars

I couldn’t fault the delivery service…

I couldn’t fault the delivery service at all and as a member I didn’t have to pay for delivery or returns, they are also very quick. I do like Regatta clothing I think the quality is good. My biggest problem is the sizing it varies greatly if I had to pay for returns I would have gone elsewhere. I would suggest you go up a size. I eventually ended up buying 2 jackets I’m am normally a size 14 but ended up buying a size 12 in a relaxed fit and 16 in a different style.

19 May 2026
Rated 5 out of 5 stars

A happy customer

My order arrived well within the timescale stated and the delivery person was friendly and efficient. As ever, the goods ordered were of excellent quality.

23 May 2026

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