Regatta Reviews 36,332

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 10,901 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, finding them durable, comfortable, and well-made. The ordering process is often described as easy and straightforward, with many appreciating the prompt and efficient delivery service. Reviewers also highlight the great prices and value for money, especially with sales and reductions. However, some customers experienced issues with order accuracy, such as missing items or incorrect deliveries. There were also occasional concerns about sizing inconsistencies, leading to items being too large or too small, and some reported problems with delivery services where packages were lost or delayed.

What people talk about most

Product

People report positive experiences with product quality, noting that items are true to description,... See more

Quality

Customers consistently note positive experiences with quality, often describing items as true to description,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers had ambiguous experiences with order, with many praising the straightforward ordering process and... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting good and great prices for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Orla Kiely Clogs size 8 ordered, quick delivery within a couple of days. Unfortunately they were way too big by at least 2 sizes!! As Regatta have a £2.95 return fee unless faulty or damaged. I r... See more

Rated 5 out of 5 stars

Yay last order was great , Thank you very much, it’s the previous order the problem is with, re jacket never received yet parcel hadn’t been tampered with Val Hesketh

Rated 5 out of 5 stars

Delivered very quickly but when it arrived I discovered i had ordered the wrong size so I re-orded and sent the other back only to recieve a refund the following day to my bank account. Excellent serv... See more

Rated 5 out of 5 stars

Very satisfied with the online ordering service, order was processed efficiently. Happy with quslity of items that fit. Easy return service through An Post for item that did not fit/suit. Very Prompt... See more


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Camping Store
  3. Clothing Store
  4. Outdoor Furniture Store

About Regatta

Written by the company

Regatta Great Outdoors Regatta Great Outdoors
Shop New In Shop Waterproof Jackets Shop Women Shop Men Shop Kids Contact Customer Care

About Regatta

Embrace adventure and the unreliable British weather with Regatta Great Outdoors' high-quality range of waterproof jackets, fleeces, walking boots and camping equipment. A family-owned outdoor and leisure clothing company with one simple mission, to produce affordable clothing not only for adventurers but for those who want to open their front door and just have fun. Regatta’s philosophy of producing affordable clothes for everyone has made the brand one of the most loved in Britain.


Contact info

  • Basecamp, Mercury Way, M41 7RR, Manchester, United Kingdom

  • regatta.com

4.4

Excellent

TrustScore 4.5 out of 5

36K reviews

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Rated 1 out of 5 stars

Delivery good returns a disaster

Delivery good returns a disaster. Do not buy from Regatta online!!! You'll never be able to return the items.

1 May 2026
Regatta logo

Reply from Regatta

​​Hello,​ 

Thank you for taking the time to share your review.

We are sorry to hear of your experience and will be in touch with you directly to discuss this further.

Thank you again for your review,​ and we look forward to speaking to you soon.

Kind Regards,
Olivia

Regatta Customer Services Team

Rated 4 out of 5 stars

Nice little jacket

Nice little jacket . The sleeves are quite long & the length slightly shorter than my others that I have had. It arrived quickly.

18 May 2026
Rated 5 out of 5 stars

Excellent but need larger sizes

Excellent website, very essy to use, very easy to find the item and the size that you are looking for.
The prices are great - currently there is a sale so the prices are even better.
My only request is for more men’s clothing in size 5XL - I love the clothing but I need size 5XL - other than that, everything is great.

22 May 2026
Rated 3 out of 5 stars

The item required to be returned

The item required to be returned, and Evri don't do drop offs or post office returns, they come abd collect the parcel.

I've been waiting nearly two weeks for them to arrive!!

3 May 2026
Regatta logo

Reply from Regatta

​​​Hi Donnie​ 

Thank you for taking the time to share your review.

We are very sorry to hear about the delay and inconvenience you experienced with your arranged Evri collection.

We understand how frustrating it must have been waiting for the parcel to be collected with no progress over such a long period. 

Following your contact with our customer service team, alternative Parcelshop drop-off options were provided to help you return the item as quickly as possible.

Your comments regarding the collection service have been noted and will be passed on for review.

Please accept our apologies for the inconvenience caused.

Kind Regards,
Olivia

Regatta Customer Services Team

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