I haven't received any money as yet, however, these guys have been very professional, keeping me updated all the way. The form was so easy to complete, a few personal details and they came back to me... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Found everything I’ve had for car finance and now waiting to see what comes of it. I don’t remember being told about commissions the dealership would take from my agreements, so very hopeful
Company replied
Heard the advert a few times and didn’t really think it could take only 60 seconds so didn’t bother. Finally did it after hearing it again (thanks Rugby Pod) and wow really did only take 60seconds!! V... See more
I was watching a podcast, Rugby Pod and Jim Hamilton and Andy Goode recommended Refund Club. I clicked the link, entered my details and now wait to receive the big bucks that I'm apparently owned from... See more
Company details
Written by the company
The Refund Club helps people discover whether they may be entitled to financial refunds or compensation quickly, clearly, and with expert support. As a specialist client claims support company, we guide clients through each step of the early claims process, from eligibility checks and information gathering to preparing cases for submission to our trusted legal partner, Sandsford Law Ltd, regulated by the Solicitors Regulation Authority (SRA). We’re committed to clarity, efficiency, and trust. That means transparent communication, a smooth onboarding experience, and regular updates so clients always know exactly what’s happening with their claim. Our goal is simple: to make starting a claim straightforward, supportive, and stress-free from day one.
Contact info
3rd Floor, 45 Albemarle Street, Mayfair, W1S 4JL, London, United Kingdom
- 0203 442 4262
- trustpilot@sandsfordlaw.co.uk
- refundclub.co.uk
Have you had a car finance?
4.6
Excellent
232 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Refund Club
Hi George,
Thank you for your kind review!
We’re really pleased to hear that you found the process very easy and quick, that’s exactly what we aim to deliver.
Many thanks,
Refund Club
Reply from Refund Club
Hi Peter,
Thank you for your great review!
We’re really pleased to hear that you found the process easy and simple to use.
Many thanks
Refund Club
Unable to sign confirmation on phone…
Unable to sign confirmation on phone better if hard copies where available to sign and return i.t problem which the company is now going to solve the problem
17 April 2026
Reply from Refund Club
Dear Mr Banbury,
Thank you for updating your review, we really appreciate it.
We’re sorry for the initial difficulty you experienced when signing the confirmation on your phone. We’re taking your feedback on board regarding alternative options, such as hard copies, and are looking into ways to make the process smoother for everyone.
Kind regards,
Refund Club
Very helpful
After speaking to one of the consultants im excited to hopefully receive a refund for both cars purchased under finance, she was so helpful!
16 April 2026
Reply from Refund Club
Hi Ellie,
Thank you so much for your lovely review!
We’re really pleased to hear that you had a positive experience speaking with a member of our team and that you found her helpful.
We hope to be able to bring you some positive news regarding your claim soon.
Kind regards,
Refund Club
Reply from Refund Club
Hi Pearce,
Thank you so much for your kind review!
We’re really pleased to hear that you found the process quick and easy, that’s exactly what we aim for.
Kind regards,
Refund Club
Quick and easy
13 April 2026
Reply from Refund Club
Hi Sean,
Thank you for the great feedback.
We’re delighted you found your experience with Refund Club quick and straightforward.
Many thanks,
Refund Club
Reply from Refund Club
Hi Stuart,
Thank you for taking the time to share your feedback, we really appreciate it.
We’re pleased to hear you found the process straightforward and that everything worked smoothly, including our prompt response.
Many thanks
Refund Club
Reply from Refund Club
Hi Tom,
Thank you for taking the time to share your feedback, we really appreciate it.
It’s fantastic to hear you found the process simple and straightforward.
Many thanks,
Refund Club
Good luck for my
10 April 2026
Reply from Refund Club
Hi Jonne,
Thank you for your review
We’ll continue working hard on your claim and will keep you informed as it progresses.
Many thanks,
Refund Club
The process is very easy to use
The process is very easy to use, really fast reply, again easy to navigate.
We are extremely pleased with the service so far.
30 March 2026
Reply from Refund Club
Hi Terence,
Thank you so much for your kind feedback. We’re delighted to hear that you’ve found the process straightforward and easy to navigate, and that you’ve received quick responses from our team.
We’re really pleased you’re happy with the service so far and look forward to continuing to assist you.
Kind regards,
Refund Club
Reply from Refund Club
Dear Mr Salit,
Thank you for taking the time to speak with me earlier, and again I’m sorry for the inconvenience caused.
I can confirm that our IT team will be resending your welcome information, which should reach you by close of business tomorrow.
Please be reassured that we have your claim in hand and it is being progressed.
If you do not receive the welcome information by the stated timeframe, please don’t hesitate to contact us and we will look into this as a priority.
Kind regards
Elizabeth
Reply from Refund Club
Hi Darren,
Thanks so much for your feedback - we’re glad you found everything simple and straightforward!
We really appreciate you taking the time to leave a review.
Kind regards,
Refund Club
Simple form to fill in and quick to see…
Simple form to fill in and quick to see results of search.
Will give final judgement on service when know outcome of claim.
31 March 2026
Reply from Refund Club
Dear Mr Fowler,
Thank you for taking the time to leave your feedback. We’re really pleased that you found the form easy to complete and the process quick.
We completely understand that the final outcome is important, and please be reassured that we’ll continue to support you every step of the way.
Kind regards,
Refund Club
Reply from Refund Club
Hi Aya,
Thank you for your great feedback!
We’re glad to hear the process was quick and that all the key points were clearly explained.
We appreciate you taking the time to share your experience.
Kind regards,
Refund Club
I found the process more easier to…
I found the process more easier to complete and the refund form respondlse our excellent!
4 April 2026
Reply from Refund Club
Hi Bassie,
Thank you for your review!
It’s fantastic to hear you found the process straightforward and that our response met your expectations.
Many thanks
Refund Club
So easy to sigh up.
1 April 2026
Reply from Refund Club
Hi John,
Thank you for your feedback!
We're so glad to hear you found the sign-up process easy and straightforward. We’re always working to make things as smooth as possible, so it’s great to know we’re on the right track.
Many thanks,
Refund Club
Very easy so far very I’m hoping it…
Very easy so far very I’m hoping it continues as I get so worried if these websites are genuine or not this is why I have not looked into refunds as there are so many scammers fingers crossed
1 April 2026
Reply from Refund Club
Hi Collette,
Thank you so much for your 5-star review!
We completely understand your concerns, it’s very common to feel cautious.
We’re really glad you’ve found the process easy so far, and we want to reassure you that you’re in safe hands.
Our partner law firm, Sandsford Law Ltd, which handles claims, is authorised and regulated by the Solicitors Regulation Authority (SRA) under registration number 8008114. Their details can also be verified on the SRA website.
We’re committed to maintaining the highest standards of transparency and trust throughout your journey with us.
We’ll continue to support you every step of the way, and if you ever have any questions or need reassurance, please don’t hesitate to reach out, we’re here to help!
Many thanks,
Refund Club
No fuss straight to point
31 March 2026
Reply from Refund Club
Hi Roby,
Thank you for your great feedback! We're really pleased to hear you found the process straightforward and to the point. We aim to keep everything as simple and hassle-free as possible, so it’s great to know that came across.
Many thanks,
Refund Club
Reply from Refund Club
Hi Ian,
Thanks so much for the 5-star review!
We’re really glad to hear you found everything easy to complete, that’s exactly what we aim for. Keeping things simple and straightforward makes all the difference.
Many thanks
Refund Club
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