ReFramed Reviews 52

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Very disappointing experience with this company. My bed broke just two weeks after purchase. Initially, they responded to my emails, but then completely stopped replying. It’s been weeks without any c... See more

Company replied

Rated 5 out of 5 stars

We have been entirely happy with the bed frame we ordered from Reframed. Delivery was on time, and the personal delivery - by one of the owners - gave us perfect insight into the passion behind the co... See more

Rated 5 out of 5 stars

Best bed I have ever had, and with its quality I am sure it will be my bed frame for life. Really enjoy the design and the materials.

Rated 1 out of 5 stars

This company does not pay their invoices. The head of operations (Frida Madsen) placed an order with my printing company and then never paid. I emailed several times with no response. Even after email... See more


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3.1

Average

TrustScore 3 out of 5

52 reviews

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Replied to 27% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

I love the bed don’t get me wrong

I love the bed don’t get me wrong.
However the customer experience is a disaster. I have ordered my bed in December 2022. After countless delays I received my bed around June 2022. The original delivery estimate was 14 days.
Due to the delays etc. They were so kind to offer me a free night desk as a compensation. Both of them arrived around October or so this year. However one of them was damaged during the shipping process and I emailed them and got the news that they will send me a replacement promptly.
After a long journey I can say that all issues have been resolved and that the customer service team reached out promptly to find a suitable resolution after this review has been written.

9 January 2024
Unprompted review
Rated 5 out of 5 stars

Great quality, sleek design

Great quality, amazing colour, very very easy and quick to assemble. Very helpful customer service. Delivery time was a bit later than expected but that was fine. Definitely recommend!

2 December 2023
Unprompted review
Rated 5 out of 5 stars

Great for the friequent mover

Recieved a few months ago and looks so good. I moved since and reassembled the frame which is 1,000,000x easier than any other experience I have. Plus it looks awesome.

26 September 2023
Unprompted review
Rated 5 out of 5 stars

Quick, easy and awesome design

Quick delivery to door, easy to assemble and really nice looking design. We are very happy with the color combinations you can make with the nigh stands, which are easy to apply and have great functionality with to shelves.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Bed looks great

Bed looks great, is sturdy so far, quality materials, quick delivery, easy packaging, only very minor flaw is that one wooden element of my slats has a large piece that's almost chipped off. I assume just bad luck. Overall worthy of 5 stars! Looking forward to many years with this bed.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

the coolest bed frame ever

Perfect bed. Love the simplicity and attention to detail of the design. Smoothest setup imaginable, and the side table addition makes for the perfect nightstand. Have already recommended it to all my friends and will continue to do so!

31 August 2023
Unprompted review
Rated 5 out of 5 stars

Surpassed my expectations 🤩

ReFramed has surpassed my expectations, and I’ve made the decision to replace all my current bed frames for the long haul. The product is beautifully designed and a joy to use.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

Love the bed

Love the bed!
I bought the first in 2022 and now I have 2 beds in my house and 2 in my summerhouse.
I love the simple modern design, the high quality, with the fantastic easy assembly system. It takes no time!
The bed is heavy and sturdy, but looks light and airy. And I love the high quality of the brushed aluminium and the side tables.
I have had good help from the company in choosing sizes and colours and they are very easy to communicate with.
I found ReFramed on the Instagram and got inspired from the “in my rooms” stories. Loved it!

20 April 2023
Unprompted review
Rated 5 out of 5 stars

I love my ReFramed after months of use

I love my ReFramed after months of use. I chose to purchase because of the modern design and the fact that it is made of recycled aluminium. Delivery was speedy and I was pleasantly surprise of the ease of assembling the bed (Took me 20 mins on my own - I would recommend being 2 as you have to flip the bed).

I will get side tables in the future.

11 July 2023
Unprompted review
Rated 5 out of 5 stars

I LOVE this bed frame

I LOVE this bed frame. It's beautiful and minimalistic. The side tables fit wonderfully and you can style them neatly. I have it in white, with white side tables. the assemble was easy and it was delivered straight to my door. Would 5/5 recommend!

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Swift Setup, Stunning Bed: ReFramed's Excellence

ReFramed, 5/5 – From rapid assembly to premium quality and exceptional service.

The bed frame's assembly was an absolute breeze, no need for frustrating hours of assembly – I had my dream bed ready in a flash.

In a world where time is precious, ReFramed combines efficiency, quality, and outstanding service like no other. I'm thrilled with my purchase and couldn't recommend them more highly!

15 September 2023
Unprompted review
Rated 5 out of 5 stars

The perfect bed frame

The perfect bed frame. Not only does the 'Deep Red' bed frame make my bedroom look absolutely stunning. It was also assembled in minutes and delivered in record time. I love the ease of opening a box and then being able to set up my bed in literally two minutes.

26 March 2022
Unprompted review
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