I switched from a GLP1 to the Tirzepatide because I was on a plateau for 3 months. ReflexMd was easy to deal with and the new medication came within a week. My adviser- Wendy Elliot was helpful and c... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Very timely, shipped fast, great response time. The reason for only 4 stars is the email communication is difficult to follow. Several are sent out and many continue from previous so you have to scrol... See more
Company replied
You reached out to me as I was asking myself how I would source continued semaglutide supply. Very timely! Process to renew was easy. Monica was helpful in deciding whether to utilize the B6 or B12... See more
Company replied
I’ve been on Reflex MD for at least a year and half with great success in my weight loss. I truly appreciate Jerome Flick for all his assistance in making sure my weight loss is a positive journey. He... See more
Company replied
Company details
About ReflexMD
Written by the company
Try ReflexMD Today
Contact Us
ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications.
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Real solutions.
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Doctors who care.
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Results you see and feel.
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That’s the ReflexMD promise.
ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
Contact info
2093 Philadelphia Pike, Unit 2388, 19703, Claymont, United States
- tanya@reflexmd.com
- reflexmd.com
GET STARTED NOW
4.5
Excellent
3K reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks Patrick Varisco
Patrick was very accommodating and willing to offer assistance right away. He quickly came up with a solid alternative for the billing issue I was experiencing.
26 January 2026
Unprompted review
Reply from ReflexMD
Hi Leslie,
Wow, thank you for the awesome feedback! We’re so glad Patrick could jump in and help you right away, turning a billing hiccup into a smooth solution. (Go, Patrick! 🎉)
Your kind words mean the world to us. Thanks again for sharing your experience—we’re always here whenever you need us!
Barbie was very personable and a…
Barbie was very personable and a pleasure to chat with. Not pushy. Answered my questions candidly & not just off a script. She’s definitely an asset to your CS response team. Looking forward to dealing w/her if needed in the future
23 January 2026
Unprompted review
Reply from ReflexMD
Hi Ann,
Wow—thank you so much for your wonderful review! We’re thrilled to hear that Barbie made your experience seamless, enjoyable, and easy to navigate. (All stars to you, Barbie!🌟)
We can’t wait to assist you again whenever you need support, and we hope to continue being part of your wellness journey for a long time to come. Your trust and kind words inspire us to keep doing our best every single day!💜
Switch from semeglutide to Tirzepatide
I asked to switch from Semeglutide to Tirzepatide. Wendy reached out to me and made the switch from one medicine to another as seamless as it could be. I was very comfortable with Wendy's guidance. She made this switch easy.
22 January 2026
Unprompted review
Reply from ReflexMD
Hi Carol,
Thank you so much for taking the time to share your experience! We’re truly glad to hear that Wendy was able to make the transition in your treatment and medication smooth and stress-free. Her clear guidance and genuine care are exactly what we strive to provide. (Way to go, Wendy! 🌟)
We appreciate your trust in us and are grateful to be part of your journey—your feedback truly means a lot! 💜
Wendy always goes out of her way to be…
Wendy always goes out of her way to be kind and very helpful. She is very quick to response back with helpful information.
22 January 2026
Unprompted review
Reply from ReflexMD
Hi William,
We greatly appreciate your feedback! Wendy is committed to providing prompt and helpful support, and we’re thrilled to hear you had a positive experience. (Way to go, Wendy! 🌟)
Your kind words motivate all of us at ReflexMD to continue delivering exceptional service every day!
Monica was awesome
Monica was awesome! Took her time explaining and didn’t make feel dumb😎
21 January 2026
Unprompted review
Reply from ReflexMD
Hi Kevin,
Thank you so much for sharing your experience! We’re thrilled to know that Monica took the time to help and made you feel comfortable throughout your interaction. (Way to go, Monica!🌟)
We’re so grateful to have you as part of the ReflexMD community, and we look forward to continuing to support you on your wellness journey.💜
I had the pleasure of working with…
I had the pleasure of working with Naava. She truly cared for my wants as a customer and was able to provide me with the outcome I was looking for. I’ve had absolutely great experience with Reflex MD so far & she just proved my loyalty!
21 January 2026
Unprompted review
Reply from ReflexMD
Hi Alexandra,
We really appreciate your feedback! 💜 We’re thrilled Naava could make a difference and that you’re having such a positive experience with ReflexMD.(Go, Naava!🌟)
Your loyalty means so much to us, and we’re thrilled to continue supporting your wellness journey!
Customer service rep Patrick Varisco…
Customer service rep Patrick Varisco was very helpful and completed the intake professionally and quickly. Called on time, much appreciated, and was easy to work with. Excellent pricing on product.
21 January 2026
Unprompted review
Reply from ReflexMD
Hi Vic!
Wow—thank you for your kind words! We’re over the moon that Patrick made your intake quick, smooth, and professional. (Patrick, you’re a rockstar! 🌟)
It’s wonderful to hear that the timing, support, and overall experience left such a positive impression. We truly appreciate your trust in ReflexMD and can’t wait to continue supporting you every step of your wellness journey!💜
Tina has been absolutely amazing during…
Tina has been absolutely amazing during my weight loss journey. Every time i have a question or concern (which is often) Tina always answers me right away and is EXTREMELY caring and helpful. Thank you so much Tina for all of your efforts and taking the time to reach out and assist me on my weight loss journey. You are the best!
21 January 2026
Unprompted review
Reply from ReflexMD
Hi Haley,
Thank you so much for sharing your experience! We’re thrilled to hear that Tina has been such a caring and responsive partner on your weight loss journey. (Go, Tina!⭐)
Your kind words truly reflect the dedication and heart our team puts into supporting our customers every day, and we look forward to continuing to support you every step of the way!💜
Fixed the issue i had already discussed…
Fixed the issue i had already discussed with 2 other people, who i believe tried to help, so I could get my refills. Wendy Elliot is her name.
20 January 2026
Unprompted review
Reply from ReflexMD
Hi Rhonda,
Thank you so much for sharing your experience! We’re thrilled to know that Wendy was able to help resolve your issue and get your refills on track.(Go, Wendy!⭐)
We truly appreciate your patience and understanding as we worked to find the right solution for you. Your feedback means a lot to us and reinforces the dedication our team puts into supporting our customers.
We’re grateful to have you as part of the ReflexMD and look forward to continuing to support your wellness journey!💜
Curious and fast service
20 January 2026
Unprompted review
Reply from ReflexMD
Hi Francis!
Thank you for your kind feedback! We’re so glad you found our service fast and engaging. It’s always our goal to be responsive, helpful, and make every interaction a positive one.💜
We truly appreciate you taking the time to share your experience and look forward to assisting you again soon!💜
I had a good experience to this…
I had a good experience to this company. I will recommend to this to others.
16 January 2026
Unprompted review
Reply from ReflexMD
Hi Jocelyn!
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear you had a great experience with us and that you’d recommend us to others. That truly means the world to our team! 💜
Your support and kind words bring us so much joy, and we can’t wait to continue supporting you on your journey. Thanks again for being part of the ReflexMD family! 🌟
Fast and Friendly service.
My concerns and questions were addressed in an efficient and friendly manner. Very professional service!
20 January 2026
Unprompted review
Reply from ReflexMD
Hi N. V.,
We’re overjoyed to hear that your questions were answered efficiently and with friendliness! Your kind words mean so much to our team and remind us why we love what we do. 💜
Thank you for trusting us—we’re excited to continue supporting you on your journey!⭐
Wendy is a pleasure to do business with.
20 January 2026
Unprompted review
Reply from ReflexMD
Hi Cherie,
Thank you so much for your kind words! We’re thrilled Wendy made your experience such a pleasure. (Go, Wendy!⭐)
Your feedback truly brightens our day and motivates our team to keep delivering the best service.💜
Natalie was amazing
Natalie was amazing. She contacted me and we had a great discussion.
15 January 2026
Unprompted review
Reply from ReflexMD
Hi Michelle M.,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Natalie was able to connect with you and provide such a positive, meaningful discussion. (Go, Natalie!🎉)
We appreciate your feedback and are always here if you need anything moving forward.💜
It Works! Advisors are great!
The product works. The advisors are prompt, informative and polite. Wendy is amazing!
16 January 2026
Unprompted review
Reply from ReflexMD
Hi TSH,
Thank you for sharing such a wonderful experience! We’re delighted to hear that the product is working well for you and that our advisors have been prompt, informative, and polite throughout your experience. Wendy will be especially happy to hear your kind words. (go, Wendy!🎉)
We appreciate your trust and are always here to support you on your wellness journey.💜
Great customer support
I needed to switch from one product to another. I was fortunate to have Naava H. as my assistant with this. She not only provided a smooth way to complete my switch, but Naava H. also secured a refund for me for my unused product.
I've never had any problems during my year and a half weight loss journey with Reflex.MD. There are many components that are more than satisfactory, but I believe Naava H. is just one example of their superior customer service and support. Many thanks
14 January 2026
Unprompted review
Reply from ReflexMD
Hi Carole,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Naava H. was able to provide smooth support during your product switch and secure your refund. (Go, Naava!🎉)
It’s wonderful to know that your year-and-a-half journey with ReflexMD has been positive and that our team has been able to support you along the way. Your kind words motivate our entire team to continue delivering thoughtful, personalized care to each of our customers.✨
We sincerely appreciate your trust in us and your loyalty throughout your wellness journey. Thank you again for sharing your feedback—it truly means a lot!💜
Great suggestions from Kristen
Kristen gave me some suggestions that might help me. She also encouraged me to continue in my program.
13 January 2026
Unprompted review
Reply from ReflexMD
Hi Vivian,
Thank you so much for sharing your experience! We’re thrilled to hear that Kristen was able to provide helpful suggestions and encouragement. (Go, Kristen!👏)
Your dedication to your program is inspiring, and we’re excited to continue supporting you on your wellness journey!💜
OMG, all aspects the best!
OMG, the staff is all kind, knowledgeable and prompt. The product is a body changing, mind changing and an overall healthy management of weight and mind. Many thank you’s to all. MD great in every way.
12 January 2026
Unprompted review
Reply from ReflexMD
Hi Kathleen,
Thank you so much for your kind words! We’re delighted to hear that our team has been helpful and that your experience with the program has been transformative for both body and mind.
Your feedback inspires us to keep supporting our patients with care, knowledge, and dedication. 💜
Jennifer was very helpful in explaining…
Jennifer was very helpful in explaining that my glp-1 plan is no longer working for me so we are switching me over to tirzepatide.
12 January 2026
Unprompted review
Reply from ReflexMD
Hi Barbara,
We truly appreciate you taking the time to share your experience! It’s wonderful to hear that Jennifer provided clear guidance and helped you transition smoothly from your GLP-1 plan to other option.
Your feedback encourages our team to keep delivering thoughtful, customer-centered support. Thank you for trusting us with your wellness journey! 💜🙌
Wendy Elliott
Wendy Elliott was so kind yet professional. She carefully explained everything, and gave me additional info abt the program that I hadn't known before.
12 January 2026
Unprompted review
Reply from ReflexMD
Hi Marsa,
Thank you for taking the time to share your experience! We’re so glad to hear that Wendy was able to provide clear guidance and valuable insights about the program. (Go, Wendy!🎉)
Your feedback truly highlights the dedication and care our team puts into supporting our customers, and we appreciate you recognizing her efforts. 💜
We look forward to continuing to support you on your wellness journey!💜
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