I have had hire car excess insurance cover with Reduce My Excess for several years. Way cheaper than buying cover directly from the car hire companies. For the first time, I also had to make a claim r... See more
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Review summary
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Great communication, very fast turnaround, super helpful, great price and when making a claim; the process/form is easy to use and submit. Extremely grateful to this company for the pleasant and stres... See more
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It's always a great surprise when any insurance company discounts your premium to less than last year to reward loyalty...I'm in!! No hassle at car rental desks. Great value annual premiums Easy to... See more
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I initially set up a policy for a specific holiday, which was easy to do. I then decided it would be better to switch to an annual policy and this was not a problem. Seems like very good value, polic... See more
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Company details
About ReduceMyExcess
Written by the company
ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.
Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.Contact info
United Kingdom
- reducemyexcess.co.uk
ReduceMyExcess Car Hire Excess Insurance
4.7
Excellent
3K reviews
Asks customers to review
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Quick and easy to do 👍
22 June 2026
Reply from ReduceMyExcess
Hi,
We are so happy our process was quick and easy for you. Thank you for your positive feedback!
Kind regards,
Anna
A joke
Renewal email went to spam, so the policy auto renewed without me knowing.
They will not let you cancel over the phone, you have to fill in an online form. After that they never get back to you and keep your money.
19 June 2026
Reply from ReduceMyExcess
Hi Andrew,
Thank you for taking the time to leave a review. We’re sorry to hear that you’re unhappy with your experience.
If the renewal invitation filtered into your spam or junk folder, this would be outside of our control, however we do understand your frustration.
We can confirm we received your cancellation request on Friday 19th June. As we are closed over the weekend, we advise that we respond within two working days.
The matter has now been resolved and confirmation has been sent to you via email.
Kind regards,
Chloe
Reply from ReduceMyExcess
Hi Angela,
We're glad you found the ReduceMyExcess website was easy to use. We appreciate your feedback.
Kind regards,
Anna
Probably the most straight forward…
Probably the most straight forward website i have used in 2026.
18 June 2026
Reply from ReduceMyExcess
Hi Paul,
We're so glad you found our website was easy to use! We appreciate your positive feedback.
Kind regards,
Anna
Very straight forward.
18 June 2026
Reply from ReduceMyExcess
Hi Linda,
We're happy to hear you found the ReduceMyExcess website straightforward to use.
Kind regards,
Anna
Claim paid
Cheap and easy to purchase. I have used them for years, not really knowing how good they are because I'd never needed to make a claim before. This month did submit a claim for scratched wheel rims that the car hire company charged me for. The claim process was simple enough. It was clear what documents needed to be submitted and took maybe 10 minutes to organise and send. I received an email within 3 business days advising that were settling the claim and the money was in my account 2 days later. I will continue to use them.
17 June 2026
Unprompted review
Reply from ReduceMyExcess
Hi James,
We’re really pleased to hear that after being with us for several years, your first claim experience was simple and straightforward. It’s great to know everything was clearly explained and resolved quickly, with payment made promptly.
Kind regards,
Anna
Used several times for car and van hire…
Used several times for car and van hire excess insurance. One time I did have to claim and the process was quick and painless. Thanks
20 June 2026
Unprompted review
Reply from ReduceMyExcess
Hi Joe,
We’re really pleased to hear you’ve used us several times and that your claim experience was quick and straightforward. That’s exactly what we aim to provide when it matters most.
Kind regards,
Anna
I’ve just purchased a cover
I’ve just purchased a cover, highly recommended by a friend. I hope I’ll never need to make a claim however if that happens I hope the process with ReduceMyExcess will go smoothly.
31 May 2026
Reply from ReduceMyExcess
Hi Andrew,
We’re glad you found the process simple, and we hope you have a smooth experience. We’re here if you ever need us.
Kind regards,
Anna
Easy transaction
16 June 2026
Reply from ReduceMyExcess
Hi Samuel,
We're happy to hear the transaction was easy!
Kind regards,
Anna
ReduceMyExcess Excellent
I hate the extras that car hire companies suggest when you get to the desk - unreasonably expensive. Annual cover seems the way to go. I hired a car from Budget in Ireland and had a tiny windscreen chip sprung on me for which they charged €1,300! I went through the simple ReduceMyExcess process and had the excess paid into my account swiftly. I've switched to annual renewal now (and I get a loyalty discount).
15 June 2026
Unprompted review
Reply from ReduceMyExcess
Hi Paul,
We’re really pleased to hear your claim was handled quickly and smoothly, and that you found the process simple to follow. It’s great to know the cover has provided real value compared to rental desk options, and that you’ve now switched to an annual policy.
Kind regards,
Anna
Ease of selecting product
Ease of selecting product, dates and input of a discount voucher - all went well. Have used previously and will do again. Good value product.
16 June 2026
Reply from ReduceMyExcess
Hi,
We’re really pleased to hear you found it easy to select your cover and that everything, including dates and applying your discount, went smoothly. It’s great to know you’ve used us before and continue to find the service good value.
Kind regards,
Anna
Simple and straight-forward.
Seemed like a reasonable price for sufficient coverage to overcome the pitfalls of not taking out considerably more expensive car rental company's insurance policies. Simple forms and all done quickly. Thankfully we didn't have to claim anything so cannot attest to what happens in the event of something going wrong, but taking out the policy was easy.
5 June 2026
Reply from ReduceMyExcess
Hi Steven,
We're so glad to hear that you found our policy to be a reasonable price and that the process was quick and easy for you. Thank you for sharing your positive experience!
Kind regards,
Anna
Easy transaction to renew policy
18 June 2026
Reply from ReduceMyExcess
Hi Helen,
We're happy renewing your ReduceMyExcess policy was easy!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Ms Robinson,
We're glad completing the online form was easy for you. Thank you for your positive feedback!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Richard,
We’re glad you found it quick, easy, and good value. Thank you for your review.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Martin,
We're glad you found our prices good and our purchase system easy. Thank you for your feedback.
Kind regards,
Anna
I had hoped to change the names of the…
I had hoped to change the names of the nominated drivers on my policy. Had I done this ahead of the automated renewal I expect it would of been quickly sorted. Now, after automated renewal and transfer of funds, I am into the region of, we are experiencing high workloads etc. They will get back to me when an operative finds time. So, not, premium service imo.
18 June 2026
Reply from ReduceMyExcess
Hi Mike,
Thank you for taking the time to leave a review. We're sorry to hear that you were unhappy with your experience.
We send a renewal invitation 21 days before your renewal date, which advises that payment will be collected 7 days before renewal. If we do not hear from you before then, the policy will renew on the same terms.
We can confirm that one of our agents has responded to your request and is working to resolve this for you.
Kind regards,
Chloe
Reply from ReduceMyExcess
Hi Michael,
We're glad the process was easy and our pricing was reasonable. Thank you for your feedback!
Kind regards,
Anna
Auto renewal was very straight forward
Auto renewal was very straight forward. I was delighted to receive a very competitive quote within the time frame set out in the auto renewal terms, giving me time to check prices elsewhere.
16 June 2026
Reply from ReduceMyExcess
Hi Keith,
We’re really pleased to hear you found the auto-renewal process straightforward and that you received a competitive quote in good time. It’s great to know this gave you the opportunity to compare and make an informed decision. Thank you for your review.
Kind regards,
Anna
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