Incredible service. Stranded in a dangerous spot with kids after hitting a massive pothole. Quoted 2+ hours by breakdown cover, but Red House arrived in 10 minutes! They prioritized our safety by send... See more
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Company details
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Roadside Breakdown Assistance & Vehicle Recovery, Serving: Derbyshire • Nottinghamshire • South Yorkshire
Contact info
Red House Service Station, Heath Road, Heath, Chesterfield, Derbyshire, S44 5QS, United Kingdom
- 01246 85 84 83
- redhouse.group
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Arrived super fast as I was on motorway…
Arrived super fast as I was on motorway , easy going driver who patiently waited as I made numerous call to find a place to take my car in, excellent in every way.
Very prompt arrival
Very prompt arrival, constant text updates and a tracker provided to follow the whereabouts of the recovery man. Recovery man himself was extremely helpful, very thorough in inspecting my vehicle and fortunately informed me it was safe to drive. Checked various different things a number of times to be sure. Breakdown was through Adrian Flux insurance who themselves were also very good, a short telephone conversation about the issue, my location and some details about the vehicle and the recovery was then on it way. All done start to finish in a little over 1 hour. Brilliant service from both Adrian Flux and the breakdown company
Arrived as notified helpful friendly…
Arrived as notified helpful friendly driver- excellent experience (under the circumstances)
The help from the receptionist in…
The help from the receptionist in organising the vehicle to be picked up was excellent and the driver of the recovery vehicle was polite and very helpful
Absolutely fantastic
Absolutely fantastic, we had to call them out on a sunday, Andy was with us in less than 30 minutes. He had the problem sorted very quickly and gave excellent explanation and advice. Thank you so much.
Came promptly
Came promptly, friendly, had consistent updates on location, texted and called, excellent communication and professional
Great Service
Really easy to arrange attendance for my vehicle breakdown via Britannia Rescue. They attended within around an hour and had my car up and running within 5 minutes of attending. Had two breakdowns within 18 months and both times it was this recovery/breakdown company that attended. They were excellent on both occasions, attended quickly, the staff were knowledgeable and friendly, then dealt with the issue in a very short space of time. Would really recommend them.
Repair man went out of his way to…
Repair man went out of his way to resolve issue both driving me home and skilfully navigating the long vehicle on my drive. First class.
I was stranded on the M1
I was stranded on the M1. It was really stressful and scary. The guy that picked me up was so kind. He made me feel at ease and took me to a train station afterwards so i wasn’t left in a dodgy area. I am so grateful!
Absolutely phenomenal service
Absolutely phenomenal service! They were with us in less than ten minutes and Eddie was amazing! Highly recommend!!
Made a stressful situation easy
Arrived within a reasonable timeframe. Rang and communicated with the office I had my children with me. On arrival they ensured my children were safe before recovering my van quickly and efficiently. Driver was friendly and helped at the other end. Would highly recommend and use again made a stressful situation as easy as possible.
Super fast response and took care of…
Super fast response and took care of everything. Great experience when your car is broken down. Stress free.
Fast response and quickly up and running again
Recovery vehicle technician Joel arrived in just a short time after I reported the problem with my car. He quickly got it running again and was friendly, polite and professional throughout. Thank you, your prompt response was much appreciated.
Loaded and offloaded efficiently…
Loaded and offloaded efficiently pleasent driver excellent
Simply the Best
Got to be the best recovery agents in the Midlands. Immediate response on my breakdown app, call within minutes, truck on the way before I put the phone down. Excellent service didn't end there, the nicest driver turns up and has my car loaded up within ten minutes (was the worst place you can imagine to break down). Was back home within the hour. Massive thank you to Red House.
Excellent service arrived within the…
Excellent service arrived within the hour and met the eta. Service engineer, Andy was very friendly and efficient.
Super quick recovery and friendly.
From the time of reporting the breakdown to recovery arriving was only 35 min.
The driver Ed was brilliant, he gave me a good idea of the issue and got me home safely. As a woman on my own, he made me feel comfortable and safe. I can't fault this company at all!
Very experienced
Ed was given the job at 3:57 and arrived at 4:30. After I had been messed around by RAC telling me my 1pm break down would be resolved at 11:40pm
Ed managed to get me home by 5:45 and was the most charming and cheerful gent I had ever met despite moving my broken down vehicle in the cold and rain
Thank you Ed. You’re a star !!!⭐
Excellent service thank you very much
Would really recommend them they were with us really quickly the guy was really friendly and beat the time quoted by the road cover company.
They said 90 minutes to 2 hours he was with us in about 15 minutes.
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