Best rate I found for recycling a Oneplus 15. I did have a delay in getting the device evaluated as it had a lock on it (my fault) but once resolved, I was paid instantly
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Sold my Mum's old Realme 7 Pro and my partner's Oppo A72. Both in immaculate condition, but these guys didn't send one single stupid question. Just an email to confirm receipt (and that they're b... See more
Company replied
Slow, unprofessional and using con tactics. Firstly, they will give you high quote, best out of others. Then they will take a week to asses the phone and come back with some rubbish findings to reduce... See more
Awful service. AVOID, absolute con artists. Phone sent in perfect condition, in protective case and screen protector, bubble wrapped in bag, to be told the phone is damaged took pictures prior to... See more
Company replied
Company details
Information provided by various external sources
RecyclePro is one of the UK's renowned names for IT Disposal and asset management services. In the ever dynamic and progressive society, the need for a holistic and integrated IT Disposal solution was inevitable. To cater to this need for a comprehensive and fully integrated IT disposal solution in the most environmentally sensitive way, Recycle Pro offers a unified approach to the responsible disposition of redundant IT assets and equipment. Our one of a kind IT management services cover all aspects - from gathering to transfer and reusing, the process is carefully laid out to evacuate and discard IT hardware in the most secure and eco-friendly manner without adversely affecting the environment. Geared with extensive knowledge of second user market and protracted experience in IT refurbishment and restoration, have the required acumen to furnish our clients with fair and deep discounts for the products they seek. Our ethos has consistently been that reusing ought to be anything but difficult to urge the larger part to take part by taking out the issues that prevent numerous individuals from reusing. To this end, we endeavor to give the least complex and most forward-thinking legislative reusing solution, upheld by a friendly and learned client administration group that can support every one of our accomplices and customers with negligible exertion. Thereby, promoting sustainable consumerism without affecting future generations.
Contact info
United Kingdom
- info@recyclepro.co.uk
- recyclepro.co.uk
3.4
Average
448 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Easy but the best to use
It was easy using recycle pro to trade my phones. I had my money the next day my phone arrived. I recommend it for everyone.
15 April 2023
Unprompted review
Reply from Recycle pro
Thank you Dr Fitness. i am glad to hear that you will recommend recycle pro
Great service always kept updated and…
Great service always kept updated and fast payment would use again. Thank you
14 April 2023
Unprompted review
Reply from Recycle pro
Thank you Courtney, we recycle pro will be glad to help you again.
Excellent service all round
Recycle Pro offered the best price for my old phone and the free tracked postage label arrived within minutes of completing the simple sales process. Within 2 days of posting my phone, it had been assessed, accepted and paid for!
2 April 2023
Unprompted review
Reply from Recycle pro
Thank you Mr Peter for sharing your experience, we at recycle pro give maximum value to your iphone samsung and other portable devices.
Recycle your phone
I had a friend refer me to this company to recucle my phone. i followed all the instructions for printing my freepost label, packaging up the parcel with my phone secure inside, attached the label and went to the post office who give you a proof of posting receipt. I sent the phone on a tuesday, by saturday the money was in my bank. Such a quick service, they even email you when the payment is due into your account then over night it was. I would reccomend to anyone wishing to recycle their old phones.
2 April 2023
Unprompted review
Reply from Recycle pro
Thank you very much Mike. I will share your feedback among my colleagues and it would prove to motivate them towards providing even better service to our customers
So quick and easy from the start
2 April 2023
Unprompted review
Reply from Recycle pro
Thank you Julie for your valued feedback
Trustworthy and Professional
Very professional, adequate and friendly manner customer service.
Reliable and trustworthy, would highly recommend them 100%.
25 March 2023
Unprompted review
Reply from Recycle pro
Svilen, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)
Thank you.
Reply from Recycle pro
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”
Thank you.
Can't be trusted
Sent two low value phones, more to recycle rather than cash in, the receipt of both were acknowledged via email. Received a phone call stating one, which was valued at a fiver on the website, was only worth £2. Sharp practise, if you ask me. When I told them to send it back, I received another call to say they would honour the original price, and the money was paid by the end of the day.
However, despite 3 emails, there has been no payment for the second phone. Yep, it's only a tenner, but that's not the point. These people have MY property, and aren't honouring the contract I have with them. I'm so glad I didn't send any items of proper value, Recycle Pro clearly can't be trusted.
11 March 2023
Unprompted review
Reply from Recycle pro
Hi Gangrey,
We really apologise for all the inconvenience caused to you in dealing with your 2 devices. We always want our customer to be happy and satisfied with our services and if there is any unforeseen condition we always try to compensate our customer as a good gesture. We always strive our best to provide a complete assistance and facilitation till the end of the deal.
Poor service, conmen, offer a fraction of the onlinequote
Poor service! They claim my phone is in 'poor' condition, and offered less than half of the 'good condition' quote, and less than the 'poor' quote too!
Go figure!
They also kept the phone case, and the tenner i stupidly left within the card section!
They couldnt return these , with my phone (obviously i didnt take their less than 50% offer) because 'health and safety' (whatever thats supposed to mean!)
AVOID!
Sell your phone on ebay!
6 March 2023
Unprompted review
Reply from Recycle pro
Hi Jeremy,
kindly accept my deep apology that you faced inconvenience during selling your device, we offered you a honest price as per our checking criteria, about the phone's case this is every customer's legal obligation to read out terms and condition of every company where there is a need to make a deal, same goes with our company that it is mentioned that we are not responsible for accessories sent as only the devices are sent to our technical team which are properly identified by Order IDs.
Excellent speedy service
Excellent speedy service, payment made same day phone was received by Reycle Pro. Thank you
3 March 2023
Unprompted review
Reply from Recycle pro
Janine, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)
Recommended
A recommended company if you wish to sell your old phone. They were extremely helpful, from start to finish. I received emails at every step of the way, and received a good price for my old phone which was paid into my bank account within 24 hours of the agreed price.
A much better company that a more well known company that advertise on tv.
25 February 2023
Unprompted review
Reply from Recycle pro
Thank you so much for your kind words, Brian! We really appreciate taking the time out to share your experience with us. We count ourselves lucky for you customers like you. We look forward to working with you again in the future! :)
Fantastic
Fantastic! Best place online to sell your phone,Fantastic price offered,very quick turn around and payment was very fast
20 February 2023
Unprompted review
Reply from Recycle pro
Thank you so much for your kind words, Sarah. We really appreciate taking the time out to share your experience with us. We count ourselves lucky for you customers like you. We look forward to working with you again in the future! :)
Well I have used many recycling…
Well I have used many recycling companies and they usually take time once they receive the item but Recycle pro were really efficient and dealt with the return the same day.
Effortless to deal with to be honest, happy !
23 February 2023
Unprompted review
Reply from Recycle pro
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”
Thank you.
Really good to be fair
Really good to be fair. Got the money more or less 24 hours later. Said they would pay my shipping to send special delivery but didn’t that’s why I would give them 4 stars but other wise all good.
23 February 2023
Unprompted review
Reply from Recycle pro
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”
Thank you.
The most incompatent time wasting…
The most incompetent time wasting company I have ever experienced.
They send you QR codes, which don't work, after being on the phone for half an hour with someone who continuously made me repeat myself, another member of staff eventually said they don't actually do QR codes anymore and I had to pay for my own shipping.
Honestly this company is most likely a scam.
23 February 2023
Unprompted review
Reply from Recycle pro
Firstly accept my apology that you faced difficulty in sending your device to us, as we have professional teams of customer services, technical team and rest of the team working very hard to make our customers like you to make happy and satisfied with our services. You asked for QR code which is currently in the process of upgrading and soon will be available. As we inquired from our customer services staff they also told you to pay the postage price as we pay it back with the price of the device sold.
One again I would like to apologise for the inconvenience and now we are offering free collection service to our customers to save the time of our customers.
Thank you.
Great way to recycle your phone
it was really easy to find my phone type, get a quote and send my phone off -- very descriptive instructions. I thought they might knock down the price when they received the phone but they paid what was quoted. very happy!
13 February 2023
Unprompted review
Reply from Recycle pro
“Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.”
Many thanks.
Recycle Pro
Excellent service
Excellent service. Downloaded label and able to track delivery via post office - all done within four days. Prompt payment and excellent customer service. Would definitely recommend.
19 February 2023
Unprompted review
Reply from Recycle pro
“Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.”
Many thanks.
Recycle Pro
Sent a Galaxy Z Fold 3 in Mint…
Sent a Galaxy Z Fold 3 in Mint condition with screen protectors all over and also in a Spigen rugged case from new, to be told they have graded as C condition due to a faulty screen.
They also keep texting and ringing as though they are desperate to receive your phone and rip you off.
18 February 2023
Unprompted review
Reply from Recycle pro
Hi Carl,
We apologise for the inconvenience.
This is for your information that as soon as we received your device, it was checked by our professional technical team, where it was found that LCD of your device is faulty and it had to be replaced if we buy it.
The price of the new LCD is expensive that if we offer you price after deducting the new LCD price it was not appropriate, so we decided to RETURN your device back to you.
We would again like to apologise for your experience.
A v straightforward process with free…
A v straightforward process with free postage via download able label. I was regularly informed about progress through system & payment appeared in my account promptly. Couldn't praise them more highly
13 February 2023
Unprompted review
Reply from Recycle pro
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”
Many thanks.
Recycle Pro
Fast and correct process
Fast and correct process. They customer service is amazing, and the rates they provide are very competitive. Highly recommended!
27 January 2023
Unprompted review
Reply from Recycle pro
Ioana, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)
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