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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, often describing the watches as stunning, unique, and well-made. Many appreciate the design, craftsmanship, and the special stories behind each timepiece, finding them to be excellent value. However, some people were dissatisfied with the order and delivery process, citing significant delays and unexpected customs charges. Some customers also experienced issues with the product's functionality, such as inaccurate timekeeping or power reserve problems, and a few noted a lack of response from customer service regarding these concerns.

What people talk about most

Product

People report positive experiences with product, often describing the watches as stunning, beautiful works of... See more

Quality

Reviewers highlight positive aspects of quality. Many customers describe the watches as stunning,... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report fast online purchases and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers received their... See more

Response time

Customers had ambiguous experiences with response times. While some reviewers praised prompt communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

REC x4009 watch is absolutely stunning. REC themselves were great to deal with and communication was prompt. From order to delivery was a week to the UK. Only down was the very steep customs charg... See more

Company replied

Rated 5 out of 5 stars

REC Watches Received my x4009 collection watch approx 4 weeks after ordering it. Really happy with the watch, a lovely timepiece with heritage. Overall experience was good to very good, the only... See more

Company replied

Rated 5 out of 5 stars

I pre-ordered the V-Eight in January 2025 and it was due in June. It was a bit slow in arriving but landed in July well packaged and in a lovely presentation box. When i opened the box I was presente... See more

Company replied

Rated 5 out of 5 stars

I ordered the Habu watch last year on pre-order, and have been waiting patiently and following RECs news and website regularly. The Habu watch was delivered a week ago and I must say it is TOTALLY wor... See more

Company replied


Company details

  1. Watch Manufacturer

Written by the company

Shop the official REC Watches site. We bring classic, salvaged icons back to life - as a watch.


Contact info

4.1

Great

TrustScore 4 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Dial-Excellent, Strap-Poor

The dial is really well done. The feeling of the SR 71 definitely shows itself. The movement is beautiful. The strap however, in my opinion, was a bit of a miss. It feels like an afterthought and kind of looks like it. It makes the watch look super cheap and it does not "hug" the wrist very well. This is obviously a preference but if they did a steel band, it would have been stunning, absolutely stunning. I've been told this by my coworkers as well. They said the dial was striking until they focused on the strap and felt it was a let down. I have had this watch for a day and the stitching is already starting to fray.
So in conclusion, the dial is beautiful and, as a pilot and aviation enthusiast, it totally embodies the glory of the SR-71 but the strap makes it look like a cheap toy watch

12 August 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Lando,

Thank you for your kind review, but I am sorry to hear about your thoughts on the strap. We do hold a supply of extra straps for existing customers, so should you encounter any issues for the strap over time do reach out to us. As for a bracelet while this is not on the drawing board currently we are considering producing a full rubber strap with out the kevlar inlay.

All the best,
Christian, Team REC

Rated 5 out of 5 stars

A lush original watch

I pre-ordered the V-Eight in January 2025 and it was due in June. It was a bit slow in arriving but landed in July well packaged and in a lovely presentation box.
When i opened the box I was presented with a lovely watch which looks really clear and crisp and has a nice smooth action. It is powered by motion and has a meter which looks like a fuel gauge to show how much power is left. Lovely watch which is a bit different representing American muscle cars from the 60's and 70's. I'm happy with my purchase ☺️

19 July 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Steve,

Thank you for your kind review, sorry for the slight delay but we are thrilled to hear you are satisfied with the watch and presentation box!

Thank you for your support,
Christian, Team REC

Rated 4 out of 5 stars

Absolutely fantastic watch

Absolutely fantastic watch. Premium packaging aside this is a car driver's vet dream. Looks and feels manly and stylish

Function and style in one time piece

25 July 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Braden,

Thank you for your kind and very visual review:) If you have any feedback or comments for us in order to obtain 5 stars we are always eager for feedback!

All the best,
Christian, Team REC

Rated 5 out of 5 stars

CUSTOMER SERVICE IS FANTASTIC

I have a REC X4009 in Antha Gray. My crown was having an issue. I contacted REC, they sent me a label, I shipped my watch off to DENMARK and had it back on my wrist in about 10-11 days from when I dropped it off at FED-EX. I don't know if that is the normal turnaround time for repairs, but they have won me over. I know if something goes wrong with my watch they will make it right. REC haas a fan for life and I am now looking to buy my next REC watch,

10 July 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Waysun,

Thank you for the kind words, we try our best to provide a satisfying service, we hope (and would be thrilled) to serve you again in the future!

Thank you for your support,
Christian, Team REC

Rated 4 out of 5 stars

disappointed

First, I’d like to say thank you very much—I received the watch. It’s beautiful, and the unboxing experience was really enjoyable, so thank you for that.

What disappointed me, though, is that even though I was promised an additional strap, it wasn’t included. This is very disappointing and took away from the overall experience. What can be done about this?

21 July 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Idan,

Thank you for your purchase of the V-Eight, we have replied via chat and email regarding the promised strap. We are still in production for the extra straps, but should be able to send you one before the end of this month as we promised.

Thank you for your support,
Christian, Team REC

Rated 5 out of 5 stars

The Watch is really inique and very original …

The Watch is really inique and very nice to wear. It has been a very good chioce.

23 July 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Giank,

Thank you for the kind 5-star review, we are very pleased to hear you are happy with the watch!

All the best,
Christian, Team REC

Rated 5 out of 5 stars

A (Time) Piece of History

First off, the watch commemorating Patterson C. Hughes in Hunter Green with Pumpkin colored minute and hour hands and five-minute numbers is just beautiful and is amazingly quiet. Knowing that a piece of his plane is part of this watch is very special indeed. The shipping time was super-fast from Denmark to my address in the U.S. REC is a great and reliable company. So glad I found them!

19 June 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Richard,

Thank you so much for the elaborate and kind 5-star review.
May your watch be a trusted companion on your wrist on years to come, do not hesitate to reach out if you have any questions or comments for us.

All the best,
Christian, Team REC

Rated 5 out of 5 stars

Excellent quality product and fantastic service

I couldn’t be more happy and satisfied with the quality of my timepiece and the REC service. My piece (X4009) is stunning, sturdy and very reliable and has sparked a conversation every time someone notices it. Such a wonderful way to commemorate a legendary pilot, his aeroplane and the battle he fought and helped win. The packaging, authenticity card and accessories are also of exceptional quality. The service team at REC, especially Christian and Yann, were absolutely terrific. They communicated with me and with the courier firm consistently and efficiently and also copied me in to their emails between each other, so I was across status and progress of delivery which was so great, and this was something I’ve never experienced before. They even ensured it was delivered safely and securely over a vast distance during the hectic Christmas period. Thank you REC. I’m keen to purchase another, so please keep up the great work!

24 December 2024
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Nick,

Thank you for your amazing review and kind words, despite courier operations are out of our hands we try our best to follow through on our shipments until they are safely received.

All the best,
Christian, Team REC

Rated 5 out of 5 stars

Hal was wonderful we had real trouble…

Hal was wonderful we had real trouble with imported and delivery but he helped all the way and here we are a year later and it arrived

14 July 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Hello,

Thank you for your support and purchase, despite the challenges during shipping we were happy to help and are glad to hear the watch was safely delivered.

All the best,
Christian, Team REC

Rated 5 out of 5 stars

REC CAME TO THE PARTY

I was given a watch with metal from Carol Shelby's little red mustang in 2021 I didnt wear it for a while and when I started again I noticed after a few months that it was starting to lose time. And then with in a month it was just stopping completely. And guess what it was out of warranty by about 8 months. I took it to a watchmaker here in NZ and he told me $1200 at least (watch cost about 3kNZ) I contacted Rec watches and said not good enough for a watch of that cost regardless of warranty. Asked what they were going to do. And to their credit they were great they offered to repair it if I pay for freight there and back, which I did and I have it back working fine. They were great and did not try to back out they just fronted up and backed their product. Thanks REC Watches

1 May 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Brett,

Thank you for your 5 stars review.
We are glad that we could help.
Your timepiece only needed a good start after a very long period of inactivity!

Best regards,
Team REC

Rated 5 out of 5 stars

The watch looks great

The watch looks great - perfect size, beautiful dial, pretty details. Plus Spitfire heritage, everythig for a reasonable price. Online purchase fast, no problem.

5 June 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Roman,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your new watch. We're also glad to know that your online shopping experience was smooth. If you ever have any questions or need assistance in the future, we're always here to help. Enjoy your timepiece! Best regards, team REC

Rated 3 out of 5 stars

Not keeping time

Hi,
Received the watch
It looks great and I love the story behind it
However, it is not keeping time and I am constantly having to adjust it

22 May 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Ben,

Thank you so much for your kind words about the watch — we're really glad to hear that you love the design and the story behind it.

We are sorry to hear that it’s not keeping time properly — that’s definitely not the experience we want you to have. We’d be happy to help make this right.

We would really like to arrange a check on your watch to solve this issue. Kindly contact us again at info@recwatches.com in order to fix this as quickly as possible.

Looking forward to resolving this quickly for you.

Best regards,

Yann

Rated 2 out of 5 stars

I bought a 901 GW

I bought a 901 GW
Exoskeleton from rec watches maybe a year ago, it’s a very limited piece to 188 examples. Wore it maybe 2 times until the watch internally started to make a weird whiny/ grind noise. It was under warranty so I sent it back to them for a hefty price since they’re in Denmark for a very hefty price to ship, only to have it returned shortly after saying they couldn’t find the route to the problem after taking it apart. No replacement at all and a very loud and annoying watch that I have to live with Waste of $2500 for sure.

14 May 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Gabriel,
Thank you for sharing your message.

It is very regrettable to hear about your experience with us!

However we said to you in our latest exchange few days ago, your watch is strill under warranty and you are welcome to send it to us for a check/service on it.

It is a completely free service, without any costs for you!

We would really like to arrange a check on your watch to solve this issue. Kindly contact us again at info@recwatches.com in order to fix this as quickly as possible.

Looking forward to resolving this quickly for you.

Best regards,

Yann

Rated 5 out of 5 stars

I have previously purchased REC watches…

I have previously purchased REC watches & like the brand & designs . I had an issue with a Fed Ex delivery from them however Yann at REC went above & beyond in rectifying the courier issue . Genuinely fantastic service & I would recommend them for both unique design as well as being a fantastic company to deal with . 10/10 well worth checking out

16 April 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Adam,

Thank you so much for your wonderful feedback! It’s great to hear about your positive experiences with REC watches and the exceptional service provided by Yann. We’re thrilled that you love the unique designs and that any issues were resolved quickly. Your recommendation means a lot to us, and we appreciate your support! If you ever need assistance or have more feedback, feel free to reach out. Enjoy wearing your REC watch!

Thank you for your support,
Christian, Team REC

Rated 5 out of 5 stars

Very nicely made watch for the price

Very nicely made watch for the price, thanks!

20 March 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Hello, many thanks for your 5 stars review! We are very glad to hear about your satisfaction! What was the product you ordered?
Best regards, Team REC

Rated 5 out of 5 stars

X4009 Semtra Black spars with Cyclone Alfred...

I Had been eagerly awaiting arrival of my X4009 Semtra Black Watch two days before before Cyclone Alfred struck Brisbane.
Thankfully it arrived when it did!
I can only imagine the turbulence this watch went through in its previous life as part of a Spitfire fighting over Britain.
That said, its first few days here were certainly interesting too, as it is rather unusual for us to get directly hit by cyclones here.
Well, the carpet is wet and the fence is gone, but I have my watch!
And I absolutely love it!
It feels absolutely great on my wrist. Not too bulky, but with a nice weight that feels like you are wearing an item of quality.
My Cricket team and my other mates will be getting the whole story about this watch very soon!
Thankyou so much for making such a fantastic Timepiece.
I look forward to wearing it regularly.
Steve Noble

5 March 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Steve,
Well, that is an epic review... thank you for this 5 stars sent after a cyclone!
We hope that everything is back to normal for you and your family.
We are very glad to hear that you appreciate the X4009 after an eventful journey to you.
Thank you for your support,
Team REC

Rated 5 out of 5 stars

Australian Battle of Britain Spitfire Pilot Pat Hughes and his Spitfire Mk1 No.X4009

I have been out of Australia since November 2024. I will be returning at the beginning of April. I bought the X4009 watch in December and I am very much looking forward to seeing it because Pat Hughes was an Australian Spitfire Ace flying with the RAF during the Battle of Britain with 17 confirmed victories over the Luftwaffe. He only flew in combat for 2 months before he was killed. His Spitfire was only flown by him and the REC watch contains a piece of that aircraft. His Spitfire is currently being rebuilt back to flying and it is heart moving to know on my wrist is a part X4009 and it will be staying in Australia

14 March 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear David,
Thank you very much for your 5 Stars review.
We are looking forward to hearing from you when you see your timepiece!
Best regards, Team REC

Rated 5 out of 5 stars

Great people - great product!

The turnaround time between placing and receiving the order was much shorter than expected. I later had a question concerning the watch, contacted REC and they responded quickly. The customer service representative was professional, friendly, and knowledgeable. The watch is beautiful! I have nothing but good things to say about this company and their product.

12 February 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Dana,
Thank you very much for your 5 stars review.
It looks like we have succeeded in our mission. That is our highest satisfaction.
Thank you once again for your trust and support.
Best regards,
Team REC

Rated 3 out of 5 stars

We liked the ease of ordering the watch…

We liked the ease of ordering the watch and having 10% off our order. However did not realise that it would cost over 400 Australian dollars to have it delivered via DHL. To Australia.

15 January 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Caroline,
Thank you for your order and review!
These fees are inevitable when importing a good.
We notify, in our Terms and Conditions, our customers about the probability to be charged for it.
Should you have any further questions or concerns, please do not hesitate to contact us at info@recwatches.com.
Best regards,
Yann

Rated 5 out of 5 stars

exceeds expectations

A few years ago, I saw an advertisement for REC Watches' RJM series. As someone deeply interested in World War II, especially the planes and tanks, and looking for a quality watch, it caught my attention. I bought one and have worn it daily over the past few years; it still works perfectly. Last year, I purchased the X4009 model, which was delivered recently. This watch also exceeds my expectations. It's wonderful to own a piece of history, and these timepieces are excellent additions to any collection. Additionally, their customer service is outstanding; they respond promptly and provide thorough assistance. I eagerly look forward to the next plane or tank-inspired watch. Keep up the excellent work :).

25 January 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear sir,
Thank you very much for this 5stars review and this VERY satisfying message. That is the best reward we can receive.
Also, thank you for your loyalty for our Spitfire models! Maybe one day a tank model comes up!
Best regards,
Team REC

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