Recruit CRM Reviews 

107
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The tool itself is really nice to use, with new features every week or so. The new advanced search rocks! AI copilot is starting to be quite strong and helps maximizing teams efficiency. In addition... See more

Rated 5 out of 5 stars

RecruitCRM has been excellent. From their initial info call to right through to continued support after we've signed up and the regular check-ins to see how we're getting on has just been superb. Tar... See more

Rated 5 out of 5 stars

Excellent Software with a superb back up team. Allowed us to make the transition from our old software to Recruit CRM easily. Team are always looking to improve the software by listening to our feedba... See more

Rated 2 out of 5 stars

RecruitCRM should be avoided by businesses in Australia. The system doesnt have native integration with SEEK the largest jobs board in the country. Something everyone would expect. Despite 18... See more

Company details

  1. Applicant Tracking System
  2. CRM Provider
  3. Human Resource Consulting
  4. Recruiter
  5. Recruitment Service
  6. Talent Agency

Written by the company

Recruit CRM is an easy-to-use, AI-powered ATS + CRM solution designed for recruitment and executive search businesses and is one of the highest-rated recruitment software platforms trusted by agencies in over 100 countries. Powered by advanced AI and GenAI capabilities, it centralizes candidates, clients, emails, and jobs into a single intelligent system that learns, predicts, and accelerates hiring decisions. Its AI engine automates resume parsing, candidate matching, sourcing, and GPT-driven content creation, transforming manual recruiting tasks into automated, insight-led workflows. With smart automations, no-code integrations, and a visual Kanban pipeline, recruiters can focus on high-impact conversations rather than administrative work, while customizable triggers, AI-enhanced search, and data-driven insights help agencies hire faster, smarter, and at scale. Recruit CRM offers powerful features such as automated sequencing for email, LinkedIn, and SMS follow-ups; a Chrome extension that converts LinkedIn, Xing, or ZoomInfo profiles into structured candidate records with one click; professional candidate submissions with simple yes/no feedback workflows; a visual Kanban board for tracking candidates across hiring stages; built-in calling with automatic logging and recording; and AI candidate sourcing that finds relevant profiles using simple prompts. The platform is further enhanced by six advanced add-ons including Job Multiposting & Advertising for distributing job postings across 5,000+ channels, LinkedIn Messaging Integration for seamless communication with candidates, Workflow Automation for repetitive task management, Advanced Analytics for deep recruitment insights, Data Enrichment for accessing candidate phone numbers and emails, and Recruit Craft, a career page builder that allows agencies to create professional career pages and candidate portals without coding. Recruit CRM also features AI-driven sourcing using NLP, resume parsing, candidate matching, GPT integration, and a Chrome sourcing extension that simplifies talent discovery, while its fully customizable architecture ensures a tailored hiring experience for every user. With enterprise-grade integrations connecting over 1,000 apps, recruiters can automate both simple and complex workflows without technical expertise, and its advanced emailing system supports automated triggers, sequencing, and personalized bulk messaging to enhance communication efficiency. The platform is also recognized for its exceptional 24/7 customer support with an average response time of under a minute, multilingual support including English, French, Spanish, German, and Portuguese, and native iOS and Android apps that allow recruiters to manage the entire recruitment process from anywhere.


Contact info

4.2

Great

TrustScore 4 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(107)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sanjib and his team so on the ball

Sanjib and his team so on the ball!
Detailed, fast and friendly insights at every step of the process!

His ability to anticipate people's needs and tie up lose ends is fantastic!
Also love how he is such a personable character, making you want to rather talk to him than use chat! Haha!

Thanks RecruitCRM! You've made my life so much easier!

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Great platform!

I want to give a huge shoutout to Recruit CRM team for their exceptional support! The migration process was incredibly smooth and their assistance before and during the transition has been invaluable. The system itself is incredibly easy to use and Deeksha and the team made sure we fully understood the platform, helping us make the most of it. 5 stars all the way!

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Best tool on the market

Best tool on the market. The support team truly goes above and beyond to help you with any issue—absolutely impressive! I’ve never had such a positive customer experience. The responsiveness, the attention to detail, and the genuine commitment to making sure everything runs smoothly set this tool apart from the competition. Highly recommended!

19 December 2024
Unprompted review
Rated 5 out of 5 stars

RecruitCRM is AMAZING!

RecruitCRM is AMAZING!! They are user-friendly and fast responding; you can do so much on the tool. Very happy with the experience and the support you get from the team. They really went and still go above and beyond.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

5 stars! Highly recommend Recruit CRM

The Recruit CRM platform is so intuitive with easy and customizable work flow integrations. Online help articles are thorough and customer service responsiveness is a dream. I really love that this is a CRM our small business can pay for monthly vs. a yearly contract with most of the other major recruiting CRM companies. For executive search and recruiting firms looking for CRM solutions, Recruit CRM is definitely worth evaluating!

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Recruitment CRM

I've been using Recruit CRM for almost 2 years now, and highly rate it. The customer service is amazing, they always respond within 3 minutes via chat, so help is always available. Our account manager will jump on a meeting with us when requested for any reason, they are so accommodating. We are a retained search firm and whilst it's not perfect it has some great features such as quick LinkedIn parsing, advanced searches, client portal, email sequencing, and you can upgrade to advanced automations, it also integrates with Zapier which is helpful. It's not as expensive as some similar CRMs so is a good option.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Using rcrm now for almost 2 years - very happy we switched

Using rcrm now for almost 2 years - very happy with the set up and usability (easy to use and very intuitive)
- like the customer support and constant thrive to fulfill our needs and customizations (suggestions to make product better is always listend to)
- thrive to make product better many updates on the product

price in my opinion relatively high (per seat) compared to our product we used before, but also more functions -> would recommend this product especially for companies with a with a high volume of candidates, deals and information

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Great Software, Helpful Team!

In working with Recruit CRM the past 2(ish) years we have had a great experience all around.

The team is always helpful, and the upgrades to functionality are always what we need.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Best CRM!

Excellent CRM, very happy with the platform. Their customer service/support is always right there immediately to help whenever we have a question. The platform itself is very user friendly, easy to navigate and customize to your unique needs.

19 August 2024
Unprompted review
Rated 4 out of 5 stars

Decided to use this recruitment…

Decided to use this recruitment software after a bad experience with a previous CRM and a little more due diligence this time round. All in all a good system to use, quick and easy to add both clients and candidates. This system is best used for perms as the temp side functionality on it is a bit lacking, but i knew this from the start .
All in all great system, that is worth 5 stars once the temp side is added.

1 February 2022
Unprompted review
Show reviews in all languages. (107 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look