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Rebound Fitness Reviews 

2,346
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality, noting that the fitness equipment feels sturdy, well made, and provides a smooth, quiet bounce. Many consumers also highlight the fast delivery times, excellent packaging, and the great convenience of the foldable design for easy storage. Additionally, people appreciate the responsive and supportive customer service team, which quickly resolves any questions or order concerns. Some reviewers were not happy with assembly aspects or accessories, mentioning specific difficulties with opening the unit, attaching bungees without video guides, or stability bar issues.

What people talk about most

Product

People report positive experiences with product, highlighting that the rebounder is exceptionally well made,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the equipment feels sturdy,... See more

User experience

Consumers find user experience to be very positive, highlighting the overall simplicity of setting up the... See more

Customer service

Users describe positive interactions with customer_service, consistently praising the team for being... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the prompt and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After carefully reviewing my options, I chose the FitBounce Pro rebounder and am happy with my choice and really enjoying it! The price was very reasonable and soooo worth every dime! A great inv... See more

Company replied

Rated 5 out of 5 stars

This is a very well run company with people who actually, not only care, but actually respond immediately when requested to. I received the large support bar which made a huge difference for my wife a... See more

Company replied

Rated 5 out of 5 stars

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more

Company replied

Rated 5 out of 5 stars

We were so excited to receive our Maximus Pro Folding Rebounder yesterday. Set-up was so simple and easy, that we were able to try it out right away. I couldn't stop smiling while I was bouncing!... See more

Company replied



Company details

  1. Fitness Equipment Store
  2. Fitness class
  3. Physical Fitness Program
  4. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(2,346)

250 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s a very nice rebounder and very…

It’s a very nice rebounder and very quiet. Ours was a great to put together but putting it away wasn’t the easiest. We had to put wd40 on the hinge as it wouldn’t close. But it’s fine now.

24 March 2026
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Reply from Rebound Fitness

Hi Stephanie, thank you so much for sharing your experience, and for the 5 stars! We really appreciate it. We would like to recommend that in future you should use Vaseline or coconut oil to maintain the hinges as these products won't dry out, which WD40 tends to do. Please don't hesitate to contact us should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Seems to be a superior product.

Got the Maximus Pro to replace a competitor's product that cost about half as much only and lasted 2 months. The sturdiness is already evident. So far, I'm impressed and will give 5 stars for what appears to be a quality product. I'm using this to give me little 'exercise snacks' to help keep my blood glucose levels down. Mine came with a couple of springs that weren't seated exactly right (likely due to jostling in shipping), but reading the instructions to find that I could fold it to take the tension off the springs made adjusting them a breeze.

30 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Will, thanks so much for the 5* review and your additional feedback. We really appreciate it when customers take the time to submit their comments like you sharing your experience with the springs that needed adjusting, which does sometimes happen during transportation, can help other potential customers make an educated decision in their rebounder purchase process. Many thanks again! service@rebound.fitness

Rated 5 out of 5 stars

Excellent rebounder

Excellent rebounder. Customer service is wonderful. It's rare these days to have companies respond and be quick to resolve issues.

1 April 2026
Unprompted review
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Reply from Rebound Fitness

Hi Teresa, we really appreciate your 5* review and the additional comment about our Customer Service. We do pride ourselves on providing excellent service both pre- and post-sales. service@rebound.fitness

Rated 5 out of 5 stars

Great for back and knees.


I purchased this rebounder based on recommendations and reviews. I have not been disappointed. My original rebounder had a stiff bounce and was not good for my back. A stiffer rebounder will get you more speed doing workouts the softer rebounder gives more bounce.
This new rebounder has a softer bounce and not so hard an impact on my back and knees. I love it and would recommend anyone to purchase this rebounder and not waste money on the cheaper rebounder. The cheaper rebounder was good but this one is great.

24 March 2026
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Reply from Rebound Fitness

Hi Shawn, thank you so much for the 5* review and your additional feedback. We really do appreciate it when our customers do this as, as in your case, reviews really help potential customers make an educated decision before buying their rebounder. Many thanks again!

Rated 5 out of 5 stars

Great rebounder

Great rebounder. Sturdy and easily put out of the way. Excellent quick cardio workouts. Easy on joints and low impact. Perfect for active older adults. Love it!

24 March 2026
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Reply from Rebound Fitness

Hi Anita, so happy to read that you are enjoying the benefits of rebounding and we do so appreciate you taking the time to submit your review. Remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Fast delivery and good customer…

Fast delivery and good customer service. Love the rebounder and good product. Great quality

23 March 2026
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Reply from Rebound Fitness

Hi Sharon, many thanks for your 5* review and your lovely comments! We really appreciate it and want to ensure that should you have any questions or concerns, please don't hesitate to contact us - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Amazing experience with this company

Amazing experience with this company. Excellent rebounder, and above and beyond ongoing customer service from Liza. Would highly recommend. Thank you x

26 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Laura, thank you so much for the 5* review and your additional feedback. We do pride ourselves in providing excellent Customer Service, and Liza is a great credit to us and loves helping our customers pre and post rebounder sales! She's only an email away should you any questions or concerns at all - we're all here to help! service@rebound.fitness

Rated 5 out of 5 stars

AWESOME REBOUNDER - LOVE IT!

I placed my order and then had to go away. The staff were great about delaying my delivery until I returned for which I was grateful.
I have had my rebounder for two weeks now and am enjoying using it. I got it to help improve my low bone density, and am also using it for lymphatic circulation.
So far I am loving it, and even the hubby has started using it.

24 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Sharon, we really do appreciate you taking the time to submit your 5* review and the additional feedback. We love hearing about our customers' experience with our rebounders, and the health benefits that comes with rebounding. Wishing you and hubby many hours of happy bouncing! service@rebound.fitness

Rated 5 out of 5 stars

Very happy customer

Very pleased with my Maximus Pro bungee rebounder from Rebound Fitness Aust. My initial query about delivery options was answered promptly and the package arrived right on time. I'm 72 but package easy to manage and I had it set up in 15 mins. It's very well made, very simple to set up and super quiet. I am really happy with the bungee "bounce" too. My first rebounder and expecting it will see me out! Had query about the T bar and it was attended to very quickly. Highly recommend both Rebound Fitnessand the product.

21 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Diana, thank you so much for the 5* review and your lovely additional comments. I'm so happy that we met your expectations with our products and services. Please remember that we are only an email away should you have questions or concerns - we're here to help! service@rebound.fitness

Rated 4 out of 5 stars

The rebounder is excellent, storage difficult

The rebounder is excellent. Everything about it is fantastic except that this company does not supply caps to go over the very sharp steel edges that are exposed when you put the legs down to store it. This means that when I want to store the rebounder, It has to scrape along the floor, and I have to take that in consideration if I want to move it anywhere (say in the car) . It would be an easy fix to give them 5 out of five.

16 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you for the 4* review and your very useful feedback. I understand that you have already been in touch with Liza about this, and she is in the process of sourcing some black caps that are on the leg stud to protect the rebounder during transportation that we're sure will resolve the issue.
We will also now update he manual to make it clear that the black caps should be kept to use when storing the rebounder - so thank you so much for your productive and constructive feedback!

Rated 5 out of 5 stars

Fit Bounce Pro XL

I purchased the Fit Bounce Pro XL and love it! I needed a portable rebounder (mini trampoline) and this one is great. I appreciate the 48" size, easy to fold legs, quality carry bag, and the ability to buy firmer bungees if I so choose. It is very stable and solid construction.
If you have questions, their customer service is top notch and they are very quick to respond. Quick delivery too.
I am very pleased with my purchase.

3 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Suzanne, many thanks for the 5* review and your additional feedback. We were so happy to read about your totally satisfactory experience with our company, products and services. Please do remember that our services are not just pre-sales, but continue post-sales ... so if you have any questions or concerns please don't hesitate to reach out! service@rebound.fitness

Rated 5 out of 5 stars

I love the Fit Bounce Pro XL

I purchased the Fit Bounce Pro XL and love it! I needed a portable rebounder (mini trampoline) and this one is great. I appreciate the 48" size, easy to fold legs, quality carry bag, and the ability to buy firmer bungees if I so choose. It is very stable and solid construction.
If you have questions, their customer service is top notch and they are very quick to respond.
I am very pleased with my purchase.

5 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you so much for the 5* review and your additional feedback. We are so pleased to read that we have met your expectations! And we are still only an email away should you have any questions or concerns post purchase! service@rebound.fitness

Rated 5 out of 5 stars

Exactly what I was looking for

I've had the Fit Bounce Pro II rebounder for about a year now. I absolutely love it. As my workouts have gotten longer, I have realised that I need a stability bar (especially when I get tired after bouncing for a long time). I called the company to ask for advice, and Liza walked me through all my options. It has now arrive, and what Liza recommended serves that purpose exactly as required. Couldn't be more pleased.

10 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Mayowa, many thanks for the 5* review. We do so appreciate it when customers also take the time to leave additional feedback ... so thank you for that as well. So happy to hear that Liza, our shining star, helped you make your decision. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Straightforward

Straightforward assembly. So much softer and quieter than my previous spring rebounder.
You can't go wrong with Fit Bouce Pro.

2 March 2026
Unprompted review
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Reply from Rebound Fitness

Thank you so much Helder, for submitting a 5* review and so happy that you are enjoying your Fit Bounce Pro. Please remember that we are only an email away, should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent quality rebounder.

Great customer service for information. Very pleased I paid a bit extra for this exceptionally good quality rebounder.
Highly recommended.

24 February 2026
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Reply from Rebound Fitness

Hi Jayem, thanks so much for taking the time to submit a review as well as your additional feedback. We really do appreciate the 5* and are so happy to read that we provided you with the service and products, we pride ourselves in. service@rebound.fitness

Rated 5 out of 5 stars

Cant wait to receive my upgraded…

Cant wait to receive my upgraded rebounder Fit Bounce Pro. I ordered direct from manufacturer as they had a good deal on this rebounder. Easy to order from site.

1 March 2026
Unprompted review
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Reply from Rebound Fitness

Hi Helen, thank you so much for the 5* review and your additional comments - we really appreciate you taking the time to do so! service@rebound.fitness

Rated 5 out of 5 stars

Good quality product

Easy to use website. Good choice of products.
Very pleased with what has been delivered. Instructions for setting up were clear and the instructional videos will help get me started. Looking forward to including the Rebound workout in my fitness schedule.

26 February 2026
Unprompted review
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Reply from Rebound Fitness

Hi Fiona, thank you so much for the 5* review plus your additional feedback. Please don't forget that we are only an email away should you have questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great upgrade!

I've had a solid rebounder for ages but could never stick with it enough to reap rebounding's many health benefits. Its tight metal springs and quite stiff mat always made for a super noisy and jarring, rigid bounce I never looked forward to.

After years of considering bungee rebounders -- I finally pulled the trigger! My new Rebound Fitness rebounder ticks ALL the boxes: 1) Affordable; 2) Sturdy yet forgiving mat; 3) No stiff metal springs; 4) Quiet! 5) Easy fold down legs for flat storage; 7) Durable/stable; 8) Great warranty; 9) Responsive customer service. 10) A more comfortable, fun bounce that gives a good work out.

Whether you're new to rebounding or seeking an upgrade -- Rebound Fitness is definitely worth a look!

9 February 2026
Unprompted review
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Reply from Rebound Fitness

Thank you so much Michelle! We honestly believe that the best recommendations come from our customers, and you have excelled our expectations! Thank you again.

Rated 5 out of 5 stars

The FitBounce Pro XL rebounder is life changing.

The FitBounce Pro XL rebounder is a life changing purchase for me. It has exceeded my expectations. It’s so comfortable to use. There’s no jarring, it’s springy and bouncy and completely silent. I have hypermobile Ehlers-Danlos Syndrome with specific limitations. I have found this rebounder is kind to my joints while still giving me the benefits of safe exercise.

9 February 2026
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Reply from Rebound Fitness

Hi Esther, we really appreciate you taking the time to submit your 5* review and additional feedback. Please don't forget that we're here for you post sales as well to help with any questions or concerns you may have - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

TOTALLY AS ADVERTISED

I ordered on Sunday; it was delivered on Tuesday; I opened it on Saturday morning at 10:36 am; it was together by 11:00, I was rebounding by 11:30. It took longer to cut the white straps off the bungy cords. I have never been so pleased with a product - it showed up exactly as they said. I have a knee replacement and plate with screws in my right thigh - this does not bother me at all. I am so happy with this purchase. THE BEST!!!!!!

21 February 2026
Unprompted review
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Reply from Rebound Fitness

Hi Michele, many, many thanks for the 5* review and your additional comments. We love hearing about our customers' experience with the whole purchasing process, product and service. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

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