Rebel Plants Reviews 

280
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the vibrant plants and decorative pots, noting that items arrive in wonderfully healthy condition and perfectly match online descriptions and photos. Buyers also mention the impressively fast delivery service and extremely careful protective packaging that keeps delicate greenery completely safe throughout transport. However, some people mentioned minor frustrations with packaging details, such as overly strong adhesive tape that makes unwrapping difficult and frustrating. A few reviewers also noted occasional issues like chipped pots or plants showing signs of unexpected damage upon arrival.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the exceptional quality and unique design of the... See more

Quality

Reviewers highlight positive aspects of quality, expressing widespread satisfaction with the beautiful and... See more

Delivery service

People report positive experiences with delivery_service, highlighting prompt and fast shipping times.... See more

Order

Customers had positive experiences with order, noting that ordering was quick and easy. Consumers report that... See more

Service

Users describe positive interactions with service, highlighting prompt delivery and efficient communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Two pots for house plants were ordered. They arrived quickly, well within the delivery time scale given. They were good quality, just as the online image illustrated. The (sustainable) packaging was... See more

Company replied

Rated 5 out of 5 stars

Amazing plant supplier. Recently ordered 3 unique orchid plants and all came in great healthy condition🙏🥰will definitely continue to order from Rebel and 100% recommend for all plants and environmen... See more

Company replied

Rated 5 out of 5 stars

Clear notification during the despatch and delivery process. The plant arrived in excellent condition, very well wrapped. No spillage of the earth, soil was still slightly damp. I was excited to add i... See more

Company replied

Rated 5 out of 5 stars

The beautiful pots I ordered were very high quality, the orange Olaf pot was my favourite, the colours work so well together and I also did love the other 2 pots I bought, the vibrant orange one is pe... See more

Company replied


Company details

  1. Garden Center
  2. Flower Delivery
  3. Interior Designer
  4. Plant Display Store
  5. Pottery Store

Written by the company

Rebel Plants offers a unique selection of houseplants and a curated range of beautiful plant pots, vases, and terrariums to complement your green collection. Our selection includes rare orchids and other exotic varieties alongside stylish pots and containers that add a touch of elegance to any space. Whether you want to create a lush indoor garden or simply add a splash of greenery, we provide everything you need to grow and display your plants with style and care.


Contact info

4.8

Excellent

TrustScore 5 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(280)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Clear notification during the despatch and delivery process. The plant arrived in excellent condition, very well wrapped. No spillage of the earth, soil was still slightly damp. I was excited to add it to my collection. I will not hesitate to order again from Rebel Plants.

23 October 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words! 🌿 We’re thrilled to hear your plant arrived safely and in excellent condition. It’s wonderful to know it’s joined your collection, and we can’t wait to welcome you back for your next order!

Warm regards,
Izzy – Rebel Plants

Rated 5 out of 5 stars

Everything was exactly as ordered

Everything was exactly as ordered, quality was high, delivery was quick I would happily buy from again in the future.

23 October 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your lovely feedback! We’re really glad to hear everything arrived just as expected and that you were happy with the quality and delivery. We’d be delighted to see you shop with us again in the future! 🌿

Rated 5 out of 5 stars

more

brilliant product from a fantastic company and more

13 October 2025
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words! We’re really happy to hear that you’re pleased with your product and had a great experience with us. Your support means a lot to our small business — we truly appreciate it! We hope you continue to enjoy your purchase, and we’d love to serve you again soon.

Rated 5 out of 5 stars

Lovely Pot

Fast delivery, well packed with recyclable material. Lovely pot.

3 October 2025
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind feedback! We're really glad you liked the pot and appreciated the eco-friendly packaging.

Rated 5 out of 5 stars

Really good store! Yes, you should order from them.

Hi! This is going to be long.

I have ordered from Rebel Plants multiple times now. First when I was looking to get Alocasia Black Velvet and was stunned to find out how close is a pick up spot to me (in London OMG), second for my Hoya Flamingo Dream (she has been a dream indeed, grows well pretty much like she would have rent to pay up). I also got a rescue box a month ago (all plants sans one still alive and thriving!!!!!).
And now I got my order today. I basically ordered another rescue box for pick up. Then I remembered I wanted to order Birkin Pink ordered it and accidentally pressed shipping to my home. I was too embarrassed to go back and chase company to correct my boo boo. But hey! This has a brilliant turn out. Izzy reached out to me on Sunday (yesterday) mentioning that she noticed the discrepancy and giving me an option to get it all delivered or for a pick up. I know companies (I am accident prone I admit) which really wouldn’t bother. She really went above and beyond for me - and I really didn’t expect it at all. (Whoever is in charge of that company please give her a bonus) Box itself besides Philonendron Birkin Pink (which had the hugest leaves I have seen on this plant) contained 4 other plants. El Choco, Hoya Compacta, Maranta and another Black Velvet. Two look like they had past with pests. One minuscule damage if you stare at it and squint. And Black Velvet clearly didn’t grow as quickly as to company standards (I know because I got my OG one). Super excited about my rescues. And very happy return guest here :) Also they do learn on feedback (I mentioned in my OG review that it would be lovely to know what plants I got and on this occasion Izzy emailed me with that information when she was doing a follow up. Brilliant)

29 September 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your amazing review! 🌿💚 We’re thrilled to hear you’re happy with your order. You are so kind and thoughtful, and your support means the world to our small business. We can’t wait to serve you again in the future!

Rebel Plants

Rated 1 out of 5 stars

Poor Quality Cactus

I bought a cactus from Rebel Plants that arrived in a pot far too small for a plant of that size. The cactus hasn't been cared for properly as the tips of the stems are darker and shriveled looking compared to the rest of it and are also translucent. A part of the stem has also broke off and the soil was bone dry and powdery.

They refused to accept there was any issue with the plant and said "we belive the plant to be healthy when it was sent" despite the many pictures I sent them.

I requested a refund and was told there is nothing wrong with the plant but they would give me a 10% refund which isn't suitable as if I'm to try and save the plant I will need to buy a bigger pot and cactus soil which leaves me out of pocket. Not to mention the cactus is scarred in several places. A little scarring I could accept but not as much as there is on this plant.

They've said I can return the plant for a full refund but I'm responsible for the postage costs which I disagree with because why should I have to pay to return something sub par?

I'll be glad to have returned the cactus and get my money back so I can forget Rebel Plants exist.

It will be my first and last experience with Rebel Plants.

I've been reading the negative reviews for Rebel Plants and their responses to the negative reviews which sound very childish and petulant and almost "it's your fault, not mine" that alone means I'd never want to buy from them again. No doubt they'll reply to this review with some sort of defensive, stubborn response. Not a way to provide customer service at all.

18 September 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Hello,

We’re very sorry to hear that your experience with your order was disappointing. We take great care with all our plants, and they are shipped in the pot size described on our website. Cacti are shipped with dry soil to protect them during transit, as they are desert plants.

As living plants, they can naturally show some minor variations or scarring, which makes each one unique. We also offered a partial refund, as well as the option of a full refund upon return, in line with our policy, to try to make things right.

We truly appreciate your feedback and are sorry that we didn’t meet your expectations on this occasion. Many of our customers are pleased with their plants and our service, and we will continue to strive to ensure that each order arrives safely and in excellent condition.

Best regards,
Izzy

Rated 5 out of 5 stars

Exactly what I wanted

I ordered a plant pot from Rebel Plants via etsy. I'd been looking for a plant pot with a saucer for ages. Tried loads of garden centres and couldn't find what I wanted. Should have gone to the internet sooner! My basil plant is thriving. Fast delivery and good communications from them too.

18 September 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words! 🌿💚 We’re so happy your basil is thriving and that you finally found the perfect pot with a saucer. It means a lot to us that our delivery and communication made things easy for you. We look forward to helping with your next plant project!

Rated 5 out of 5 stars

Beautiful, healthy houseplants!

Thank you Rebel Plants for my beautiful houseplants. All arrived safely and securely packaged and in super condition. Good communication throughout and a very user friendly website. Many thanks.

27 August 2025
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words! 🌿 We’re really happy to hear your plant arrived safely and that you’re pleased with it. We’d love to welcome you back anytime!

Rated 5 out of 5 stars
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for leaving us a 5-star review! At Rebel Plants, we’re passionate about bringing the joy of plants into every home, and hearing your feedback reminds us why we do what we do.

Every review from our customers not only helps us improve but also inspires our little plant-loving community. Knowing that our plants and service made you happy makes all the effort worthwhile.

We hope your new plant thrives and continues to bring happiness to your space. Please remember, if you ever need advice or have any questions about plant care, our team is always here to help.

Your support means the world to us — thank you for being such a valued member of the Rebel Plants family.

Warm regards,
Izzy

Rated 5 out of 5 stars

Beautiful plant

I bought a Sansevieria Metallica and it is a beautiful, healthy plant. This is the first time I have used Rebel Plants and I will certainly be buying from them again.

26 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Hi,

We just wanted to take a moment to say a huge thank you for your wonderful 5-star review! Your kind words truly made our day and motivated us to continue providing the best plants and service possible.

It’s always our goal to delight our customers, and hearing that you had a positive experience really means a lot to our team. We are thrilled that you’re happy with your purchase and we hope your plants bring a touch of beauty and joy to your home.

Your support and feedback are invaluable, and we’re so grateful that you took the time to share your experience. We look forward to welcoming you back to Rebel Plants soon and helping you grow your plant collection even further!

With appreciation,
Rebel Plants Team

Rated 5 out of 5 stars

Really fast reliable delivery and the…

Really fast reliable delivery and the bamboo were absolutely fantastic

20 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

We are truly grateful for your recent 5-star review! It’s always rewarding to hear that our products and service meet your expectations. Your feedback not only brightens our day but also helps us continue improving and providing high-quality plants for our customers.

We take pride in our work and your positive review is a wonderful reminder that our efforts are appreciated. We hope you enjoy your plants for many years to come, and we’d be delighted to assist you with any future plant choices or care tips.

Thank you again for your kind words and support. We look forward to serving you again soon and helping your plant collection flourish!

Rated 5 out of 5 stars

Gorgeous pot

Gorgeous pot, arrived as expected, would not hesitate to recommend.

13 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words!

We're delighted to hear you love the pot and that everything arrived as expected.

Your recommendation means a lot to us!

Rebel Plants

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful, quick delivery and well packaged.
Very happy with my purchase and cannot wait for the flowers.

26 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words! 🌿 We’re delighted to hear that your plant arrived safely and that you’re happy with it. Wishing you lots of joy watching the flowers bloom! 💚

Rated 5 out of 5 stars

Fantastic quality and value for money

Just received my order of Opuntia Rubescens Consolea, Road Kill Cactus, Plant was really well wrapped for delivery. Plant is excellent quality and fan value for money. Highly recommend this company. Will buy from them again.

22 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you very much for your kind review. We’re delighted to hear your Opuntia Rubescens Consolea arrived safely and that you’re pleased with its quality and value. We hope it thrives in your care, and we’ll be happy to help again soon.

Rated 5 out of 5 stars

Cheesy plant

The plant arrived quickly and in perfect condition, would use this company again

16 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words! 🌿 We’re really happy to hear your plant arrived safely and that you’re pleased with it. We’d love to welcome you back anytime!

Rated 5 out of 5 stars

Really lovely plant pot and great…

Really lovely plant pot and great customer service.

18 July 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words! We're thrilled to hear you loved the pots and had a great experience with our customer service. Your support means the world to us.

Rated 5 out of 5 stars

Lovely pot

Lovely pot, the orange glaze is amazing, and solid packaging.

I had an issue with Royal Mail and after explaining, the seller was on the case and fixed the problem straight away, ie good customer service!

13 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

"Thank you so much for your kind words! 😊 We’re glad you love the orange Charlotte plant pot you received. Your satisfaction means a lot to us. Enjoy your new pot! 🌿"

Rated 5 out of 5 stars

Present for my son in law

Present for my son in law, he was delighted with the quality and size of the plant. Delivered very quickly with regular updates on the delivery.
Highly recommend.

11 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for choosing Rebel Plants! We’re thrilled to hear that you love the plant. We take great joy in curating our plants and pots so they make the perfect gift—whether for yourself or someone special.

Your order was an absolute pleasure to prepare, and we can’t wait to serve you again soon.

Warm regards,
The Rebel Plants Team

Rated 5 out of 5 stars

Philodendron gloriousum 12cm pot…

Philodendron gloriousum 12cm pot arrived on time, very good packaging, kept the plant safe & secure. Very happy with this plant. Would recommend & buy from Rebel plants again ☆☆☆☆☆

12 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your order with Rebel Plants! We truly appreciate your support and look forward to you enjoying your new plants.

Wishing you happy growing,
Izzy
Rebel Plants

Rated 5 out of 5 stars

Syngonium Albo and Grey Ghost

I brought 2 syngonium cuttings, they arrived healthy, pest free and in tact. Packing was excellent and delivery was fast. Brilliant seller!

12 August 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your order with Rebel Plants! We truly appreciate your support and look forward to you enjoying your new plants.

Wishing you happy growing,
Izzy
Rebel Plants

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look