Rebel Plants Reviews 

304
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast delivery service and the exceptional quality of the vibrant plants and unique decorative pots received in every order. Consumers also highlight that purchases arrive securely wrapped, ensuring everything stays fully protected, fresh, and healthy throughout the entire transit process. Some reviewers were not happy with minor inconveniences experienced during their purchasing journey, such as unexpected delivery snags, challenging packaging tape, or occasional item flaws. People also mentioned that handling stubborn packaging materials or receiving imperfect items occasionally required extra patience and care.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items arrive quickly, are of... See more

Delivery service

Users describe positive interactions with delivery service, noting that packages arrive quickly and well... See more

Service

Clients share positive opinions on service, frequently highlighting fantastic support, quick responses, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Two pots for house plants were ordered. They arrived quickly, well within the delivery time scale given. They were good quality, just as the online image illustrated. The (sustainable) packaging was... See more

Company replied

Rated 5 out of 5 stars

Amazing plant supplier. Recently ordered 3 unique orchid plants and all came in great healthy condition🙏🥰will definitely continue to order from Rebel and 100% recommend for all plants and environmen... See more

Company replied

Rated 5 out of 5 stars

I found rebel plants by doing a Google search a few wks back as i wanted a particular cactus. So I looked & loved what I saw. I only bought 1 that time but I needn't of panicked as I received my order... See more

Company replied

Rated 5 out of 5 stars

Clear notification during the despatch and delivery process. The plant arrived in excellent condition, very well wrapped. No spillage of the earth, soil was still slightly damp. I was excited to add i... See more

Company replied


Company details

  1. Garden Center
  2. also in
  3. Flower Delivery
  4. Interior Designer
  5. Plant Display Store
  6. Pottery Store

Written by the company

Rebel Plants offers a unique selection of houseplants and a curated range of beautiful plant pots, vases, and terrariums to complement your green collection. Our selection includes rare orchids and other exotic varieties alongside stylish pots and containers that add a touch of elegance to any space. Whether you want to create a lush indoor garden or simply add a splash of greenery, we provide everything you need to grow and display your plants with style and care.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(304)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top-Tier Company

Top level online experience, quality plants, wrapped securely, dispatched quickly and arriving safely. Easy five stars.

12 October 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful five-star review! 🌿

We’re absolutely delighted to hear that you had such a positive experience shopping with Rebel Plants. We put a lot of care into every part of the process, from selecting healthy, high-quality plants to carefully packaging each order to help ensure everything arrives safely and in the best possible condition.

As plants are delicate living products, we know how important it is to package them securely and dispatch orders promptly, so it’s lovely to hear that our efforts made a difference to your experience.

Your kind words about the quality of our plants, secure packaging and speedy delivery mean a great deal to our team. As a small, independent business, we truly appreciate every customer who takes the time to share their experience and recommend us.

Thank you again for choosing Rebel Plants and for your fantastic support. We hope to welcome you back for another order soon! 💚🌱

Rated 5 out of 5 stars

Arrived quickly and well packaged

Arrived quickly and well packaged. Beautiful substantial pot, just what I was looking for. Plant gorgeous and very healthy.

1 October 2026
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your pot and that your plant arrived healthy and looking beautiful. We really appreciate your support and hope you enjoy your new addition! 🌿

Rated 5 out of 5 stars

Paphiopedilum Pinocchio

Very good communication,Paphiopedilum Pinocchio was packed well and orchid protected for transit.A very nice open flower and quality orchid.Good delivery time.

18 September 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your lovely review! 🌿 We’re delighted to hear that you’re happy with your Paphiopedilum Pinocchio and that it arrived safely and well protected. We’re so pleased you enjoyed the beautiful orchid. We always take great care with our orchid packaging and secure protection for transit to ensure your plant arrives in perfect condition. Thank you again for choosing us and for your kind words about our communication and delivery service!

Rated 5 out of 5 stars

Happily amazed by the eco friendly packaging

I was initially going to complain about the packaging because I thought the packing peanuts were pure plastic. However, reading my order confirmation email, I realised that they actually use biodegradable packing peanuts, and I was pleasantly surprised! Well done, Rebel Plants, for choosing to help the planet.

16 September 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much, Paula, for taking the time to leave such lovely feedback! 🌿💚

It really means a lot to us that you noticed and appreciated our eco-friendly packaging. We care deeply about the environment, and we’re always trying to make more sustainable choices as a small business.

We mention our 100% eco-friendly packaging on our website, and you can also find more information on the card included in your parcel and in your order confirmation email. It’s so lovely to know that you took the time to read about it and appreciate the effort behind it.

Thank you again for supporting a small business that cares about both people and the planet. We’re so happy to hear you’re enjoying your purchase! 🌱😊

Rated 5 out of 5 stars

Excellent service

Excellent service. Very quick dispatch and delivery.

27 August 2026
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your lovely feedback! 😊 We’re really pleased to hear you were happy with the service and that your order arrived quickly. We really appreciate your support and hope you enjoy your plant! 🌿

Rated 5 out of 5 stars

Beautiful

A beautiful, unusual pot. It was received very quickly, packaged well, in exactly the right sized box and no extraneous packaging. I would definitely use this company again.

24 August 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful review! 🌿 We’re delighted to hear that you love your beautiful and unusual pot and that it arrived quickly, safely, and securely packaged. We always aim to provide fast delivery, careful packaging, quality products, and excellent customer service while avoiding unnecessary packaging wherever possible.

We truly appreciate your kind words and your recommendation, and we look forward to serving you again! 💚

Rated 5 out of 5 stars

Great range of plants

Great range of plants, well priced and great service

4 September 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your lovely review! 🌿 We’re delighted to hear you enjoyed our great range of plants, competitive prices, and excellent customer service. We’re passionate about offering quality plants at affordable prices with a reliable and friendly service.

We really appreciate your support and look forward to helping you find more beautiful plants in the future! 🌱💚

Rated 1 out of 5 stars

Sadly I have to write a bad review…

Sadly I have to write a bad review which really don’t like doing. Particularly in a company that as such great reviews. But when service is bad, it’s bad.
The main is they use parcelforce and Royal Mail for their currier services. I did not realise this until it’s too late.
2 days wasted on a delivery that never came. All rebel plants could do ask me to speak with parcel force. I did and the call went to AI services. Waste of time. For what I’m sure would be a beautiful plant and pot. I never got to see it. I don’t have the time for rubbish currier services that’s for an all day delivery.
I will see how quickly rebel plants get back to me on a full refund.
I’m gutted. I thought had give rebel plants a go. Seems the best way to buy a plant is to go to a garden centre.

4 September 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Hi Jason,

We’re really sorry to hear about your experience and completely understand how frustrating it must have been to wait for your delivery.

We’d just like to clarify that we responded to your queries within a couple of hours and had several conversations with you to try to help resolve the issue. Your order was dispatched on time using the standard delivery service selected at checkout. Unfortunately, the delivery schedule is managed by Parcelforce, which is a separate courier company and is outside of our direct control.

That said, we did contact Parcelforce several times on your behalf to request updates and try to assist with the delivery. Unfortunately, we were unable to change or interfere with their delivery schedule.

We can see that the courier has now successfully delivered your parcel. We sincerely hope you’re able to enjoy your plant and pot and that you’ll be pleased with their quality and condition for many years to come.

We’re genuinely sorry that the delivery experience affected your overall impression of us, and we appreciate you giving us the opportunity to clarify what happened.

Rated 5 out of 5 stars

High quality

High quality design and production, great communication and Delivery packaged really well couldn’t really fault it.

24 August 2026
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful review! We’re delighted to hear that you were happy with the quality, design, packaging, communication and delivery. It really means a lot to our team, and we truly appreciate your kind words and support! 🌿😊

Rated 5 out of 5 stars

Excellent quality plants

Excellent quality plants. Excellent customer service and quick delivery. Highly recommended

27 August 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful feedback! 🌿💚 We’re delighted to hear that you’re happy with the quality of our plants, our customer service, and the quick delivery.

We truly appreciate your recommendation and look forward to welcoming you back to Rebel Plants again soon! 🌱✨

Rated 5 out of 5 stars

Recently purchased my second orchid…

Recently purchased my second orchid from rebel plants, the first one in May this year was a fragrant orange orchid which I purchased to replace one I had lost to the orchid mite which devastated my orchid collection! It's still healthy and the flowers smelt amazing and lasted 3 months. The second orchid for my birthday was a red and cream mottled orchid, Rebel plants advised the one I had chosen had all the flowers in bloom and offered me a discount or I could choose another orchid from their stock which I decided to do, I choose a lovely marbled pink and cream orchid, they advised they had despatched my orchid and it came the next day by Royal Mail, it was very well packaged and in good condition with lots of buds to come. I highly recommend Rebel plants as they obviously care about the customers experience greatly and take great care with their plants, I wouldn't hesitate to buy from them again 10 out of 10 for my experience, thank you

25 August 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your 10/10 review and wonderful feedback! 🌸💚

We’re thrilled to hear about your experience with Rebel Plants and especially happy to know that your Fragrant Bolgheri Phalaenopsis Orchid purchased earlier this year, is still healthy and rewarding you with its beautiful blooms and amazing fragrance.

We’re also delighted that you’re enjoying your Phalaenopsis Pirate Picotee Peloric Orchid. We always want our customers to receive the best possible plant, which is why we were happy to offer you an alternative when your original choice wasn’t suitable. We’re so pleased you found one you loved!

At Rebel Plants, we take great pride in supplying beautiful, healthy orchids and houseplants, carefully selected and securely packaged so they arrive safely at your door. Customer satisfaction and the quality of our plants are incredibly important to us.

Thank you for recommending Rebel Plants and for trusting us with your orchid collection. We truly appreciate your support and look forward to helping you find your next beautiful orchid! 🌿🌺

The Rebel Plants Team

Rated 5 out of 5 stars

I needed a liner that didn't exist and…

I needed a liner that didn't exist and they did everything they could to help me find the best solution, including in the end sending me fallouts to make my liner bigger. Very impressed with the customer service, thank you

11 August 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful feedback! We’re delighted that our team could help you find the best solution for your needs. We’re always happy to go the extra mile, and we’re pleased that the additional fallouts helped you achieve the perfect fit.

Your kind words about our customer service mean a lot to us.

Thank you for choosing us, and we hope to have the pleasure of helping you again in the future! 🌿😊

Rated 5 out of 5 stars

good experience

good experience! highly recomended!

24 August 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful feedback! 🌿💚 We’re delighted to hear you had a great experience with Rebel Plants. Your recommendation means a lot to us, and we look forward to welcoming you back again soon! 🌱✨

Rated 5 out of 5 stars

Excellent pots

Excellent pots, great choice. Definitely recommend!

16 August 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful feedback! 🌿💚 We’re delighted to hear that you’re happy with your pots and enjoyed the choice available.

We put a lot of care into offering a wide range of styles, colours, shapes, and sizes so that our customers can find something that suits their plants and home or outdoor space. It’s fantastic to know that you found our selection to be excellent and would recommend us to others.

Your recommendation truly means a lot to our team. Thank you again for choosing us, and we hope you enjoy your pots for many years to come!

Rated 5 out of 5 stars

Found the most beautiful pots

Found the most beautiful pots! Highly recomended! Great service as well👏🏻

1 August 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful feedback! 🌿💚 We’re delighted to hear you had a great experience with Rebel Plants. Your recommendation means a lot to us, and we look forward to welcoming you back again soon! 🌱✨

Rated 5 out of 5 stars

Highly recommended!

Highly recommended!

19 August 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words and recommendation! 🌿 We really appreciate your support and are delighted you’re happy with your experience.

Rated 5 out of 5 stars

Highly recommended!

12 August 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful feedback! 🌿💚 We’re delighted to hear you had a great experience with Rebel Plants. Your recommendation means a lot to us, and we look forward to welcoming you back again soon! 🌱✨

Rated 5 out of 5 stars

Everything was so smooth

Everything was so smooth. Highly recommended

17 August 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful feedback! 🌿💚 We’re delighted to hear you had a great experience with Rebel Plants. Your recommendation means a lot to us, and we look forward to welcoming you back again soon! 🌱✨

Rated 5 out of 5 stars

I highly recommend this shop

I highly recommend this shop, everything is perfect..

12 August 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful feedback! 🌿💚 We’re delighted to hear you had a great experience with Rebel Plants. Your recommendation means a lot to us, and we look forward to welcoming you back again soon! 🌱✨

Rated 5 out of 5 stars

Everything went well

Everything went well

21 August 2026
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much! We’re delighted to hear that everything went well. We really appreciate your kind feedback and support!

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