Real Genius Reviews 657

I recently closed on my mortgage on September 26, 2023, and I must say, it was an overall positive experience. While the process took a bit longer than I initially expected, the journey was relatively smooth and hassle-free. The team at Real Genius was incredibly helpful and guided me through every step of the way, ensuring I understood all the details and moved efficiently through the process.

I would recommend Real Genius to anyone in need of mortgage services.

Hands down best rate in the market! Shopped around with several lenders and no one else could beat Real Genius. Approval process was very smooth. In terms of room for improvement, at closing there was a minor paperwork mix up but got it resolved within 30 minutes.

Seamless and easy process with Real Genius! Mike and James were easy to communicate with and extremely responsive. Being a first time home buyer, I was especially appreciative of the updates and guidance of next steps throughout the process.

Competitive rates, responsive service - closed within 30 days.

Brian Gillespie made the process of purchasing a breeze.

Brian G got me the best rate and coached me through the process. Closing was a smooth process too. I'd happily recommend Real Genius to my friends and family.

excellent company. Mr. Mike Eller was the best! when a bank wouldn't even try to give me an FHA loan, he worked hard and got me an FHA loan. He was always available to answer all of my 100's of questions. Walked me through every step. This was my first time buying a house. I've always heard buying a house is very stressful and it is. But Mr. Mike and John made it as less stressful as possible. I highly recommend this company to anyone that's buying a home.

I worked with Mike & Team for my loan process. They gave me the best interest rate in the market & made the process smooth as butter. Will definitely recommend Real Genius to everyone. Mike’s team was always reachable whenever I had any little doubt with any of the paper work. One of the best in the market.

Mortgage made easy. Elyse was awesome to work with. Made the process painless. Kept us well informed. Followed up on each step. She even took my calls on the weekend. Highly recommend calling Elyse Long for your next home purchase.

I had a very good experience with Real Genius. They offered very competitive rate and the amount that I needed to purchase the home. They are very responsive at all the questions and steps. They kept me informed at all times and worked with my realtor and insurance company to get the closing done on time! The closing process is super easy since a lot of the forms are also signed electronically. Definitely recommend them to others for home loan!

Once again Dean has done a great job helping us find the best option for our needs, keeping us informed of progress, and helping us make decisions with great advice throughout the process. Great customer service and responsiveness and being available all hours of the day to answer our questions and give updates.

Real Genius made the process of buying our first home as simple and stress free as buying a home can be. They were responsive, answered all of our questions kindly and promptly, and were a relief to work with after feeling taken advantage of by a previous lender. Our mortgage banker, Frank, was a joy to work with, and we ended up paying significantly less than we originally planned to on the loan process. I will definitely use Real Genius again in the future!

Great team, very knowledgeable, and fast! No reason not to do business with this terrific team.

I am a first time home buyer so this experience although rewarding, was very challenging. I want to acknowledge Real Genius and give a special shout out to Joel Bolton who not only promised he would be with me throughout the different phases of this purchase, but also found me the most competitive rate during this volatile mortgage rate environment. Being a first time home buyer, I wasn't sure what to expect and Joel was extremely responsive and so very helpful throughout this entire process. I will definitely work with Joel Bolton again when I pursue other potential home purchase opportunities.

Elyse Long helped me during a period of highly volatile interest rate environment. Real Genius was among the top lenders with the best rates and offered what they advertised. Elyse was so responsive in giving me quotes and processed my application so quickly. I really appreciate her help and would use the service again

John was wonderful.
Not only did he work to give me a great rate, he also matched it after producing my initial loan offer.

John was responsive, kind, and, knowledgable. He knows his business and made me feel secure about the process. He was transparent about all facets in order to best prepare me for the next steps after the loan application.

Mike Remillard was very responsive and helpful throughout the process. I'm a first time home buyer and he patiently answered all of my questions in detail and never seemed rushed. The underwriting department worked with me on a minor concern from the appraisal to ensure that closing went through on the originally scheduled date.
The only reason I didn't give 5 stars is that I continued to receive requests for additional information for underwriting just a week before closing. Again I'm a first time home buyer so I'm not sure whether that's normal but that was stressful for me. They should request everything for closing up front and promptly review information submitted in order to let customers know if any clarification is needed.

Joel Bolton was our initial contact at Real Genius and remained in touch throughout the process. Both Joel and James Baxter, the loan processor, were very responsive to questions and concerns. They also were very helpful when we made some changes during the application phase. I would definitely recommend them to others seeking a mortgage loan.

Real Genius is the best! Fred, James, John and Kimberly all kept us updated the whole way through, answered all questions we had promptly, and held true to what they told us at the beginning of the process. I could not recommend Real Genius more highly!