Ready Refresh Reviews 100,836

To many stops on your route and i felt rushed the whole time doing my route.
It was great pay! The tips were really nice that was added to my check as well.

This company is a scam! I attempted to cancel a delivery and it was canceled for 3 months. Then it reactivates and my bank declined the transaction because it looked suspicious. And because that was declined I was still charged and forced to pay because they listed my $89 to a debt collector and I didn't receive anything to get changed for this. I got no water, no soda water nothing but they claimed I was in debt. And the call center is a joke. I spent days trying to contact the debt collectors and all I got was an endless loop of failed calls sending me to one extension after another. I'm a disabled combat veteran on fixed income and because I was needing to rent an apartment I had to pay this so my credit wouldn't take a hit. This company is lawless and manipulated me into paying for something I never received service for. And... In fact I called the company and closed my account down after they tried running my card again. Then I get hit with a debt collector. Crazy I know.

Great products and on time delivery. Affordable prices.

Scam company. Skipped deliveries but still charged my account and added late fees for not paying it. Didn't offer to give me my money back or remove charges just said they would give me a free jug on my next delivery. That one jug doesn't cover the $50 they charged me for nothing. They even create fake invoices saying what they gave me. Liars, con artists, and thieves. DO NOT TO BUSINESS WITH THIS COMPANY

Since I started 2 years ago company has quadrupled the cooler rental cost with no notice, added new deliveries that I did not authorize and just randomly delivered an order with one hours notice while I was on vacation. Also beware of the fine print of the fees of about $75 to cancel service to return the cooler.

I wrote a detailed review seems it didnt get uploaded. Okay, (1) major hygiene issues with bottom loading dispensers - I experienced a fungal type smell in the water - wasted three 5 gallon water bottles aince it happened 3X (once back2back and one after change reqd from other issue 🙈🙄🤕🤕🤕) Ugh I noticed the fingal taste 🤮🤮🤮 .. drabk it Zero attn to detail I had to get (2) Zero Attn 2 Detail: They changed SIX DISPENSERS..their team is all chopped up the left hand cant communicate (or wont or who know ) with the right not once did thwy think ok she has gone theough ebough lets make sure all okay - but then the tenprature was off - no cold water or no hot wate - just buy your own disoenser and get the waylter from the store. This was terrible

This company is deceitful they double dippers into your account if I put a pause on delivery and didn’t get the product how and why would you still charge my account

Missed deliveries, with no other sooner days

Water was not delivered on time severaly times, even after we were told it would be. This continued weekly and we went without water mutliple times.

Not just on 6/18/25, but many more times. Since we changed, we have had zero issues with the new vendor.

I liked the convivence of the service but once the company merged I did not receive delivery, it took forever to get any assistance and I just didnt want to keep calling and messaging to get information on my next delivery so i cancelled.

Always reliable

Very professional and friendly

I tried getting a delivery about 10 times. My scheduled delivery was canceled every time on the morning of the delivery day! Horrible customer service. They lied to me on the phone, saying that the delivery is on its way! LIES LIES. I had to go get my on bottled water my self. Never got 1 delivery from them.

Easy delivery

Always on time

Always on time but customer service, website and mobile app could be better

Nice delivery from driver. Hope he reported that water cooler is not cooling as it should.

Excellent service