RCI Bank Reviews 

Easy account opening. Quick acknowledgment of deposit. All good so far 😃😃

The customer service team very helpful in dealing with my accounts ,and when I set up the loan ,they increased my interest rate over the 2 years

On completing an ISA transfer request on-line from another provider no transfer had been effected on the due date. A phone call to an RCI advisor found that a transfer form had not been downloaded and submitted. The advisor was very helpful and guided through another application since the original one was out of date. The application screed requires amendment since the transfer form download instructions are well after the application is submitted and no indication at that stage is given that a download is required The advisor was very patient and knowledgeable and the interest rate offered very competitive.

Good interest rates, on-line bank functions well, opening accounts simple and maturity instructions completed as expected. We have had several accounts over several years and have had no issues.

Top bank, what could say to them other than keep up your high standards and thank you. This is my third two years plus with them, highly recommended.

Just updated my maturity options on my maturing 2 year bond. Split the money between 2 accounts. Website works well & found doing what I needed was easy & straightforward.

Following maturity of a 2 year fixed savings account I decided to reinvest the funds in RCI again as their rates were competitive with other providers. The whole process was easy and on the two occasions I rung to seek clarification from staff on the process, I found them to be patient, helpful and knowledgeable. Additionally no long waits on the line to speak to staff whilst being subjected to tacky musak! I commend RCI for their excellent customer services' provision and their clear online information. My only gripe is that I was logged out about 5 or 6 times before I had completed my business. Whilst I understand that these measures are there for security reasons, it is frustrating and stressful for customers who have already passed security checks to access their account to be then dibarred after a short while. RCI, please consider granting a little more time for your customers to complete their business online. Thank You

Three bonds with RCI bank at very competitive rates.
Online transactions and user experience easy, would recommend.

I have had two fixed rate bonds with RCI for a number of years and they are a superb provider. I love the website which is well laid out,clear and well designed (it also avoids having the usual hackneyed images of pensioners hiking and laughing). The savings rates are always above market so you can just reinvest at maturity and save yourself the faf of looking for a new provider. As an existing customer you also get offered a slightly higher rate which is nice.

Good interest rate, Easy to transfer, on line, to new account.
Excellent service. And am addressed by my surname and title and not just "Hello" or "Hi"

Applied for an E-volve saver account 17 days ago. Still nothing. Have managed to open 9 other savings accounts during the same period, and all have been opened and working within 24hrs. Doesn’t fill me with any confidence whatsoever.

We needed help to review and renew our fixed rate account after struggling to complete it ourselves due to being complete technophobes. David was absolutely brilliant, calmly guiding us through the whole process with a gentle and humorous manner that put us at ease and actually made the whole experience enjoyable. Than you again David.

Competitive rates, website easy to navigate and any rate increases updated promptly.

My wife gave instructions to RCI to deal with the funds once they matured. Everything was carried out on time and the interest of the maturing account was meant to take three days to arrive in our current account. Oh No it didn't! Arrived this morning. Very impressed. Money moved to an instant account with RCI whilst we decide what to do. Very pleased with the service and will continue to use.

I was made aware of RCI Bank by Martin Lewis on his TV show a few years ago. I have had savings accounts with this bank ever since then and find them easy to deal with. A real live human being always answers the phone and queries are easily dealt with. I recommend this bank wholeheartedly.

competitive rates - website easy to navigate -excellent customer service - excellent communication

Not happy with the way my maturity instructions were carried out . I did change my mind about the maturity instructions but although I phone up and had a new ISA in place my money was put into a fixed rate bond I did not want .So I have withdrawn my money completely and gone elsewhere . There should be a better and clearer instructions set up for maturity options.

RCI bank's range of savings accounts is broad, and that, coupled with great service, website ease of use and competitive interest rates, makes RCI's products worth considering for any potential investor.

All aspects of my transaction went off with speed and efficiency