R B Poolman P&H Reviews 

827
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the engineers are extremely polite, friendly, and professional, always taking the necessary time to explain technical details clearly in plain terms. People also deeply appreciate the prompt, reliable, and efficient service, noting that appointments are exceptionally well-organized and boiler installations are handled very quickly. Consumers consistently highlight that the working areas are always left spotless, clean, and tidy after every visit, reflecting a high level of respect for people's homes. Reviewers often express complete satisfaction with the supportive office staff and the smooth, hassle-free overall process from start to finish.

What people talk about most

Service

Customers expressed great satisfaction with the service, highlighting that engineers arrived on time and... See more

Staff

People report positive experiences with staff, frequently highlighting punctual arrival and professional... See more

Price

Reviewers express mixed feelings about pricing, as some consumers found the rates quite reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been recommended by a friend I have been very impressed with Poolmans. They came out quickly to survey the job and provided their quote shortly thereafter. The price was competitiv... See more

Rated 5 out of 5 stars

Engineer always turns up as promised and explains things in layman's terms so that I understand. Tom is patient and always makes me feel that he has time and that no question is silly. He respects our... See more

Rated 5 out of 5 stars

This company was the chosen team to fit my fast track installation of a new Worcester Bosch combi boiler to replace my worn out 10 year old system. The whole process from beginning to end was no hassl... See more

Rated 5 out of 5 stars

Lovely company to deal with. Professional and courteous and quality products. No faffing about and get the job done correctly. Installed a great quiet Worcester Bosch boiler in a tight space. Would hi... See more


Company details

  1. Gas Installation Service
  2. Plumber

Written by the company

We offer the best prices for boiler installation, servicing & repairs, plumbing, heating, power flushing & Gas Safety Inspections within Wiltshire and surrounding areas. Established in 2008 our team of engineers have the knowledge and expertise to ensure you receive the best service possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

827 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(827)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have used RD Poolman a number of…

I have used RD Poolman a number of times. On this occasion following my initial call to them they arranged for a plumber to contact our tenants and carry out a visit the same day replacing a valve on the heating system, Very difficult to improve on the service levels they provide

19 August 2024
Unprompted review
Rated 5 out of 5 stars

Engineer was very friendly

Engineer was very friendly, and did a great job.
He went above the usual boiler service to check our radiators, and helped get a radiator working which seized up.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

R.B. Poolman - Highly Recommended

Alfie & Josh arrived on time to start the boiler replacement.
The job was carried out neatly and all ‘mess’ was cleared up and taken away.
Very efficient, polite and lovely engineers. A credit to the Poolmans!

7 August 2024
Unprompted review
Rated 5 out of 5 stars

5 star service!

Boiler service was carried out professionally and efficiently as always! Very friendly lads, left all clean and tidy - I’m always very impressed with the service offered by Ryan and his colleagues. I can highly recommend RBPoolman plumbers - 5 star service!

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

Chap who serviced the boiler was great. Respectful of our home and carried out the work quickly to a high standard. Good customer service.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Anual Boiler Service

The engineer and his trainee attended my property to conduct my annual boiler service, within my booked time slot. They were respectful of my property, wearing shoe covers. The job was done in a timely manner. Friendly and chatty, and answered a few concerns that I had.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and friendly

My appointment was brought forward but I was informed in ample time. The engineer turned up on time and the job completed quickly and efficiently.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

R B Poolman have been looking after my boiler for years, the service has always been great, they always arrive when they say, which is a rarity these days with trades. Highly recommended!

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Super friendly great job

Called due to a leak coming from the toilet. Very friendly and helpful, booked me in for that day which was great. Liam came round and fixed the issue super job. Highly recommend.

11 July 2024
Unprompted review

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