Christopher Plumbing Services Ltd Reviews 257

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and high quality, often highlighting the prompt response times for inquiries and urgent situations. Many people appreciate the clear and transparent pricing, noting that costs are explained upfront with no hidden fees. The staff is frequently described as professional, knowledgeable, friendly, and polite, with many consumers commending their tidy work and helpful advice. Customers also value the company's reliability, with plumbers arriving on time and completing jobs to a high standard. The overall consensus is that the service offers excellent value, making it a trusted choice for various plumbing needs.

What people talk about most

Service

Customers had positive experiences with service, consistently praising its reliability and efficiency.... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers describe the team as... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the clear and transparent... See more

Response time

Clients share positive opinions on response time. Many customers praise the immediate and quick responses to... See more

Quality

People report positive experiences with quality. Customers consistently praise the high standard of work,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a few months of things going wrong with our central heating system, we contacted Christopher Plumbing Services on the strength of a friend’s recommendation, and they were able to diagnose and fi... See more

Company replied

Rated 5 out of 5 stars

We have used Christopher Plumbing Services multiple times over the last 6 months and the whole team are fantastic. Professional, knowledgeable and get the job done! We are so happy with our new bathr... See more

Company replied

Rated 5 out of 5 stars

I recently used this plumbing service and was very impressed with the overall experience. They responded promptly to my enquiry and were able to schedule the work quickly. What stood out most was... See more

Company replied

Rated 5 out of 5 stars

Had new bathroom and kitchen taps fitted since both were old and dripping. The pipes and valves leading to the taps were less than optimal and this was much improved. I have used Christopher Plumbing... See more

Company replied


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor
  6. Water Softening Equipment Supplier

Written by the company

We always answer the phone and turn up on time! We aim to provide a reliable and responsive plumbing and central heating service to the Basingstoke, Andover and Fleet area. Customers and engineers are supported by our full-time office. We have a clear pricing policy, charging by the half-hour, rather than a fixed hourly rate. We are Gas Safe registered, providing boiler and gas appliance annual services, boiler and central heating installation and repairs, Gas Safety checks and Landlord Gas Safety records. Our general plumbing services include repairs, leak detection, water softeners and bathroom refurbishments. Christopher Plumbing Services is approved by Hampshire Trading Standards "Buy with Confidence”, Which? "Trusted Trader" and Trustatrader. We’re very proud to have so many regular customers who are also happy to recommend our services. Visit our website to learn more about us, how we operate and our range of services. Meet the team - we show engineer names and photos and always confirm who will be attending the appointment. We're open 8am - 5.30pm, Monday to Friday. If we don't answer the phone immediately or you are calling out of hours, please don’t hesitate to leave a message - we always respond promptly!


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very reliable

Very reliable, professional and prompt service. Got to the root of the problem and solved it. We always use them and always will.

I just wish they wouldn't ask for feedback after every visit. It's tedious. I am now cross that the site is directing me to continue on Google/FaceBook. Not right. One set of feedback should suffice.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently used this plumbing service…

I recently used this plumbing service and was very impressed with the overall experience. They responded promptly to my enquiry and were able to schedule the work quickly.

What stood out most was their clear and transparent pricing—everything was explained upfront with no hidden costs, so I knew exactly what to expect. The work itself was carried out efficiently and to a high standard, and the plumber was professional, courteous, and respectful of my home.

Overall, a reliable and trustworthy service that I wouldn’t hesitate to use again or recommend to others.

22 April 2026
Unprompted review
Christopher Plumbing Services Ltd logo

Reply from Christopher Plumbing Services Ltd

Thank you - your kind words, positive feedback and recommendation of Christopher Plumbing Services are much appreciated.

Rated 5 out of 5 stars

Yearly service of our boiler

Yearly service of our boiler. Always on time, neat and reasonable price. Also very good when needed to fix a leaking pipe.

8 April 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for sharing another 5-star review with helpful comments.

Rated 5 out of 5 stars

Helpful and reliable

I’ve been using Christopher Plumbing for many years and they have never let me down. From fitting my new boiler to annual servicing I trust them for reliability and value for money.

8 April 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for continuing to use our services and for supporting us by sharing yet another review, it is much appreciated.

Rated 5 out of 5 stars

Friendly and reliable plumbing from Basingstoke's best!

I've used Christopher Plumbing Services many times over the years and they never disappoint. Martyn came out on 9th April to drain and flush my central heating system, swap out a radiator, and fix a leak — all done to a really high standard.
He was friendly, helpful, and left everything tidy. Excellent value for money too. If you're looking for a reliable, quality plumber you can trust, look no further. Highly recommended!

9 April 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Great review title! Thanks for submitting such a helpful review and for recommending Christopher Plumbing Services.

Rated 5 out of 5 stars

Prompt and reliable service as usual

Prompt and reliable service as usual. Would not hesitate to recommend.

17 February 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for this short but perfect review and recommendation!
(Annual boiler service)

Rated 5 out of 5 stars

Boiler service

Excellent service when doing the yearly boiler check as always we have used Christopher Plumbing for a few years now and we would recommend them.

23 February 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you! We're very grateful that as a regular customer, you have taken the time to submit another 5-start review and continue to recommend of our services.

Rated 5 out of 5 stars

I am 79 years old and have experienced…

I am 79 years old and have experienced many plumbing companies over the years but I can honestly say that Christopher Plumbing stands out as the best; from the back office to the guys in the field, just a quality service.
Give them a try, you won't regret it

4 February 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to submit your third review for Christopher Plumbing Services. We're delighted you have continued to use our company and proud to receive recognition of the great service provided by the whole team.

Rated 5 out of 5 stars

New bathroom and kitchen taps

Had new bathroom and kitchen taps fitted since both were old and dripping. The pipes and valves leading to the taps were less than optimal and this was much improved. I have used Christopher Plumbing previously and always been very satisfied with the quality of work undertaken. I've never waited more than a day or two for them to complete the job, which is refreshing too.

22 January 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you - we're delighted to have earned another 5-star review!

Rated 5 out of 5 stars

Accurate diagnosis; prompt service

After a few months of things going wrong with our central heating system, we contacted Christopher Plumbing Services on the strength of a friend’s recommendation, and they were able to diagnose and fix the problem (install new heating cylinder). Price charged was as quoted, far cheaper than the £10K+ we were quoted by another company for a top to bottom refit (!) and it was done as soon as the new parts were received. A1; will use them again

21 January 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

5-star and A1 - thank you! We're delighted your friend's recommendation paid off and we were able to resolve the central heating problem swiftly.

Rated 5 out of 5 stars

Dishwasher disconnected and a reconnection.

We have used Christopher,Plumbers previously and had no hesitation using them again. We needed them to plumb in a dishwasher. The plumber was professional and dealt with the job to our full satisfaction.

22 January 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for sharing another 5-star review, your comments are much appreciated.

Rated 5 out of 5 stars

Christopher Plumbing services area…

Christopher Plumbing services are friendly, prompt and efficient.
I have the boiler serviced annually and they always arrive on time, and get on with the job!
I would always recommend Christopher's plumbing services

9 January 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for your kind words and for recommending Christopher Plumbing Services. We're delighted you have continued to use our services for nearly four years and to be considered your 'go-to' plumber!

Rated 5 out of 5 stars

Great service from Christopher.....

In the grip of the last January cold snap our boiler stopped working. After getting answerphone messages from several plumbers, Christopher answered immediately and organised a same-day visit. The engineer who attended was polite, helpful and knowledgeable. Problem solved!

10 January 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to share your positive experience after using our services for the first time. We’re pleased we were able to visit the same day to resolve the boiler problem and restore your central heating when you needed it most!

Rated 5 out of 5 stars

We’ve used Christopher Plumbing for a…

We’ve used Christopher Plumbing for a new Water Softner, Shower and low water pressure all within the space of a couple of weeks.
Excellent service with good communication.

6 January 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you submitting this great review after using a selection of our services. We’re delighted you were happy with the way the work was carried out.

Rated 5 out of 5 stars

Always excellent service with friendly service

Always friendly, very helpful, and explains what they are doing and why etc…. Have used Christopher for over 13 years now. They service my boiler annually and are very knowledgeable and reliable and trustworthy. Revamped the bathroom and was excellent

15 December 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

We’re delighted to receive another positive review from this regular customer - thank you, your comments are helpful to other potential customers and your support is much appreciated.

Rated 5 out of 5 stars

Urgent plumbing problem

Had an urgent plumbing problem just before Christmas and worried that problem may continue unresolved until the New Year. Got an immediate return call and appointment arranged for a visit within an hour of my call. Shane, like all their staff, was very friendly and knowledgeable and gave good advice. Problem solved. Very grateful.

24 December 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for sharing your positive experience. We were pleased to be able to assist at short notice and resolve the problem before the Christmas/New Year holiday.

Rated 5 out of 5 stars

Dependable and efficient

Christopher Plumbing have always provided excellent service… fixing the problems quickly and explaining what the issues are to someone who knows nothing!

23 December 2025
Unprompted review
Christopher Plumbing Services Ltd logo

Reply from Christopher Plumbing Services Ltd

Thank you for your kind words and 5-star review rating, much appreciated.

Rated 5 out of 5 stars

Fair price, great job, don't hesitate call Christopher

If I have any plumbing issues I don't hesitate in calling Christopher Plumbing Services.
They have done a number of jobs for me from replacing washers on taps to fitting a new shower unit and shower screen. Each job is quoted for in advance, fully inclusive and no silly extras. I used to compare with other plumbers but soon learnt there is no need as all the quotes have been very fair which is especially important to me being a pensioner.
All of the team are very polite, friendly and do a great job including cleaning up afterwards.
I would have no hesitation in recommending Christopher Plumbing Services to absolutely anyone

5 January 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to submit another great review! Your detailed comments help to show that we provide a reliable and consistent service that customers are happy to recommend.

Rated 5 out of 5 stars

Professional, knowledgeable and get the job done!

We have used Christopher Plumbing Services multiple times over the last 6 months and the whole team are fantastic.
Professional, knowledgeable and get the job done! We are so happy with our new bathroom, radiators and boiler system. Thank you! We have already recommended you to others and will continue to do so.

1 January 2026
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for this brilliant review! We're delighted you are enjoying the new bathroom and heating and we are grateful for all recommendations.

Rated 5 out of 5 stars

Thanks again for a great job done

Thanks again for a great job done! We had a valve replaced in the boiler, job done very quickly and fingers crossed will last for many years!
Christopher pluming have been my. Plumber for a number of years and have never let me down

16 December 2025
Unprompted review
Christopher Plumbing Services Ltd logo

Reply from Christopher Plumbing Services Ltd

Thank you for anther 5-star review. We're pleased to know you feel you can depend on us as your reliable local plumber.

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