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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and appealing fragrances, often highlighting their authenticity and long-lasting nature. Many consumers appreciate the competitive pricing, finding the items to be budget-friendly. The delivery service is frequently commended for its speed, punctuality, and secure packaging, ensuring products arrive in perfect condition. However, some people were dissatisfied with certain products, noting that the scent did not match their expectations or the description. A few other people also felt that the delivery service could be slow or delayed in some instances.

What people talk about most

Product

Consumers find product to be positive, highlighting that products are genuine, original, and up to the mark.... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the authenticity and originality of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast delivery and... See more

Price

People report positive experiences with price. Customers consistently praise the great price points, noting... See more

Based on these reviews

Rated 5 out of 5 stars

I have ordered 3 Attars from this website Rayhan.in All 3 attars(Al rehab Ameer, Dalal, and oud rose....) are very nice fragrance and original quality. Delivery for other state is little bit can be de... See more

Company replied

Rated 5 out of 5 stars

I am fully satisfied with your service & products too. Specially Ontime delivery..Hope you will continue the same 🤗 Thank you.

Rated 5 out of 5 stars

This is my first purchase from Rayhan and the experience was good. Product delivered on time with good packing. Attar fragrance is nice and it's long lasting. Thanks.

Rated 5 out of 5 stars

Trustable, ordered my first perfume from here, and they delivered on time with excellent packaging and no damages. Delivery partner was Delhivery. Really impressed.

Rated 1 out of 5 stars

Very disappointed with the manufacturer. Fragrance mentiomed on the bottle is Biscuit but inside it is different. It doesnt smell like biscuit at all infact it smell like flower smell to me , I brough... See more

Company replied

Rated 5 out of 5 stars

The perfumes fragnance is good. And the price is economical compared to other sellers. Only suggestion of improvement is fast delivery. You are doing great

Rated 5 out of 5 stars

It was my first experience on this website. It was smooth sailing from the start. I got update to each and every activity. The delivery and packaging was smooth. The best thing were the prices. Would... See more

Rated 5 out of 5 stars

Rayhan deserve 5 more than stars for quality, range & of course for price. It is the source of buying perfumes where everything is in budget. So anyone who wants to buy a perfume, give it a try. You w... See more

Rated 5 out of 5 stars

This is my first purchase. The fragrance is nice and quality seems to be much better .Hope they maintain product consistency.

Rated 5 out of 5 stars

The fast delivery and the products came in perfect condition... I wanted to explore attars and you have a wonderful collection.

Rated 5 out of 5 stars

Bought 5 Al Rehab attars from Rayhan. Authentic and great price point.

Rated 4 out of 5 stars

Products were authentic. Packaging was near perfect. Although expected a few 0.5-1 ml samples of attars that you think that may have attracted me as gift for my order of 6 attars!

Rated 5 out of 5 stars

The products are available at a great price with a good delivery service. Products are genuine as well.


Company details

  1. Perfume Store

Written by the company

Rayhan is store for best retail shopy in chennai area. We are selling Attars, Perfumes, Deodorant in Roll-On and spray type. Whatsapp Order: 9566284128


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

253 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Disappointed with product

Very disappointed with the manufacturer. Fragrance mentiomed on the bottle is Biscuit but inside it is different. It doesnt smell like biscuit at all infact it smell like flower smell to me , I brought 10 bottle of it which is now wasted. I kept as it is as I dont like the smell manufacturer provided to me. Worst thing is that there is no replacement or refund option is provided by the manufacturer to satisfy the consumer complaint or needs. I'm not going to use this platform again to purchase anything. Very disappointed with this worst product.

12 April 2025
Rayhan logo

Reply from Rayhan

For your information, we are currently resellers, not manufacturers, and we do not engage in repacking. We receive the stock, and if a customer places an order, we ship it directly to them.

Yes, our site does not have an option for replacement or refund. This is primarily due to the consumable nature of perfumery products. Additionally, we rely on third-party courier services, which currently do not offer exchange services. Therefore, we would need to pay for the forward shipping, return shipping, and the replacement forward shipping costs. Most of our profit would be spent on courier costs alone, making it difficult to sustain this business.

Regarding the fragrance of the product: I am not sure which biscuit fragrance you have used before. Even in my store, we have another variant of biscuit fragrance from another brand. I am unsure how many variants are available in the market. The issue might lie with the specific biscuit flavour that inspired the manufacturer.

We sent you Al-Hiza Perfumes Biscuit Attar, which is one type of biscuit fragrance. It may give you a floral touch, but that does not mean it will smell the same to everyone. I have other customers who regularly purchase this brand's biscuit fragrance. Do they purchase it for the floral fragrance? fragrance often smells different person to person, I have even noticed that some of my customers, who test fragrances in person at my store before purchasing, experience different feel when among their friends for same attar.

If you are new to this brand, this flavour, or unsure about the actual fragrance, you should buy a single piece to test. We do not recommend ordering larger quantities on the first purchase of that specific product. and it's hard to distinguish the actual fragrance in words in site.

Rated 5 out of 5 stars

Awesome

Awesome ! Quick delivery great product

11 April 2025
Rayhan logo

Reply from Rayhan

Oh good, you are lucky to have received it within 4 days of transit.

Note:- "Many of my customers have complained about the speed of transit and occasional delays. Since the product is perfumery, we are only permitted to ship it via road transit. Consequently, courier delays sometimes occur."

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