Rawlings Opticians & Hearing Care - Stockbridge Reviews 108

Very good experience at Rawlings. All nembers of the team were friendly and helpful. Didn't feel rushed and I felt I had a thorough eye examination and was listened to. Eye problem that I had has settled with appropriate treatment and the care and advice from Katie the Optician was excellent.
When choosing new frames, didn't feel rushed and had good advice and help selecting these.

Meticulous and very friendly. No attempt to sell anything unnecessary.

Exceptional attention to detail from Katie and such a lovely person.

Thank you for the excellent children's eye tests on 26.05.26 in Stockbridge. The optician was skilled and experienced and made the whole experience smooth and child friendly.

Eye test very good. Choosing new glasses excellent.
Collection appointment given priority over a customer taking ages to choose their glasses. Much appreciated.

On time, friendly, professional, knowledgeable.

My experience at Stockbridge has been very good. I havnt been kept waiting and l have been treated with understanding and professionalism. I have repeatedly broken my glasses and they have been patient and kind.
My optician who retired last year had looked after me for many years and l was anxious about a change.
My new optician was kind, understanding and very open to discuss my treatments.

Booking was simple and the appointment started promptly and with friendly staff from the reception and the practitioner undertaking the appointment. It could not have been any better thanks.

Very efficient service with very friendly, professional staff, thank you and keep up the good work.

Such a lovely opticians, immaculate inside lovely range of glasses and really helpful and attentive staff. Thank you, Katie for looking after me.

I’ve been attending Rawlings for many years originally in Winchester and now in Stockbridge and have always had confidence in the level of service provided. On my recent visits Katie was very thorough in testing my eyes and following through an issue after recent cataract surgery as well as carefully explaining the results. Sally was vey helpful when choosing new lenses and frames and spent a considerable amount of time in ensuring they fitted well. Thank you - excellent customer service.

Excellent service from all the staff.

Very helpful and polite people. Really good choice of glasses, and fitting and measuring was really careful.service with a smile.

Outstanding customer service. Sally was really helpful in choosing my frames and ensuring I had the right lenses. I wouldn't go to anyone else!

Great opticians - very efficient and friendly

I have been a client at Rawlings for over forty years. I moved from the Winchester branch when Stockbridge opened. I have always found it very convenient, and the staff extremely helpful and friendly. When I have had problems crop up, the team have always seen me promptly and have been thorough and reassuring.

Have been suffering from ear wax and been waiting for an NHS appointment for months. Was recommended by a friend to go to Rawlings in Stockbridge which I did and really pleased with the results. All sorted very quickly and easily and delighted to have my hearing back!

Exceptional service and genuine care
I cannot recommend this optician highly enough. From the moment you walk through the door, you're greeted with genuine warmth and friendliness that makes every visit a pleasure.
Katie was particularly wonderful - she took the time to understand my lifestyle needs and offered options that would work perfectly for me. What really impressed me was her patience and expertise when choosing frames. She helped me find options that suited not just my face, but my personality too. I never felt rushed, and her recommendations were spot-on.
The entire team is consistently helpful and welcoming - it's clear they genuinely care about their customers. It's refreshing to find a local business that combines professional expertise with such a personal touch.
I wouldn't go anywhere else for my eyecare needs.

Excellent opticians. Personal customer focused service. Thorough eye test. Good selection of frames to choose from. Nice environment and building. Thoroughly recommend them