Rattan Garden Furniture Ltd Reviews 

Received my furniture today, really please with it. Great service and communication.

Great furniture, great service and received it within the time given

Good quality furniture and excellent customer service. Highly recommended

Preeya Goomanee

Excellent service 👍

Fantastic company with prompt delivery and amazing quality and value. I would highly recommend!

Had best experience with the shop staff and the process from buying it to delivery. Everything was explained via email and the communication was great. Thank you for your help.

I URGE YOU TO READ THE TERMS AND CONDITIONS BEFORE BUYING FROM RATTAN GARDEN FURNITURE LTD. They do not give you a delivery date when placing the order, they text you the night before delivery and if you can’t do that day then you will be charged £96 for a redelivery (all in T’s & C’s). When I received my order I could see they had sent the wrong colour rattan set (very light grey not dark grey) so I refused the delivery. I was told I was wrong and it was the correct rattan set via email by Paul the MD. Here is a snippet from one of my emails from Paul ‘Your good cost is £96 each way to deliver and return and I have queues of people wanting to buy these goods.
I don’t need customers who just believe cos it’s the incorrect colour returning my goods.
The refund can take up to 1 month also agreed by you in the terms and conditions.’ He was not professional at all, to the point I felt I had been completely ripped off and left very angry and upset!!

The delivery drivers called when they were already in my close, if you miss delivery or refuse delivery they will charge you £96 for redelivery or £96 each way for a return so £192! Then wait up to a MONTH for a refund. (All in the T’s & C’s)

As you can see from my email from Paul they are unprofessional and don’t care about their customers. Also they have at least 3 different websites all under different names but using the same phone number and email address which I found strange. If u read the T’s & C’s there are multiple things they will charge you for. Please proceed with caution and avoid them at all costs.

I have reported their T’s & C’s to trading standards. Cowboys spring to mind, I’ve since spent my money elsewhere and had a much more stress free experience, I suggest you do the same!!

Focus on your quality all the time，If you need a third party inspection company in China, Maybe we Serve you in any way I shall be delighted.

Hi-quality product inspection services... 👍

Reducing Your Quality Risks, FBI inspection

Quality Control Service | Inspection Service | Factory Audit Service | Pre-Shipment Inspection (PSI) | Supply Chain Service（SCS）| Sourcing Agent Service (SAS)

Amazing service, the staff are so knowledgeable and helpful. From placing the order to delivery / assembly the staff were amazing and the timelines were so quick. Will be recommending your company to everyone !

Purchased Serena Maddison set with matching Sun Loungers x2. First class product at an unbeatable price for the quality.
Fast convenient delivery with excellent customer service.
We researched a lot of suppliers/retailers and Rattan Garden Furniture Ltd have been superb throughout.

Really happy with our new Rattan furniture.Excellent quality at a reasonable cost ! Very helpful friendly staff gave us advice.Highly recommend.

We are thrilled with our rattan cube set and sofa set that we ordered recently. Such amazing quality and was a very decent discount that we received. Would highly recommend this company if you are thinking of getting new garden furniture. Super quick delivery. Paul has been great when I had a query replied immediately and sorted my needs. Wish all companies are like this one!! 5 star

Very happy with our experience. Paul the MD answered our questions quickly and personally monitored the shipping of our patio set.
Recommended.

Fantastic helpful company, can't wait for the summer

Great Garden Furniture, Good Quality and Very Good Service, quick delivery and helpful staffs.
Highly recommended.

Wonderful Experience! Quality Products & Fast Delivery.

Great service from paul and his staff great quality products can’t thank them enough for the service they provided.

First time buying from garden rattan furniture and couldn’t be more happier. Excellent service from the shop. And the delivery driver and companion was so friendly and helpful. knowledgable staff. Superb quality. And great value! Highly recommend and will be looking to buy from again 5/5.

Got some furniture from this team last year and have recommended them to my family members. Great service and value.