RateSwitch Reviews 178

They approached me in Feb/March when I was interested in a remortgage. At that point we had a better rate but they were very very patient in answering our queries. We initially decided not to go with them and stick to L&C but L&C screwed up the process mid way saying they the delay was was due to COVID when we started talking to them on Feb.

We went back to Rateswitch and they did not hesitate to relon at our case and infact gave us a better mortgage structure that at the end of it all saved us a lot of money.

Also, they were available whenever we had a question and felt more like dealing with a friend than an agent

Fabulous service saved me 200 pounds on my mortgage and lee is so lovely thank you 😊

Rate switch has been the best decision for sorting our mortgage. Mr Lee gave us excellent service, helped us to sort our mortgage without us having to worry much. Everything was sorted by him with the best option for us
Thank you Lee

I first heard about Rateswitch via Martin Lewis on his MSE Website. I was not disappointed. The Rateswitch website is clear, concise and brings you the best available mortgage deals in seconds.

The company itself was great to deal with. Very professional, great product knowledge, swift to respond to queries. I would highly recommend them.

Don’t take my word for it try them out and you will see for yourself.

Excellent customer service from Lee! Helpful, knowledgeable, friendly, informative and he explains everything in layman’s terms. Nothing is too much trouble and I would highly recommend this service. Will definitely use RateSwitch again for my mortgage needs.

Gold standard service

From the very first contact to the switch being complete, 10 business days. 10! Lee is excellent, his style personable with great technical knowledge and his speed of response outstanding. Why go anywhere else?

Thank you Lee

I got a great new mortgage with Lee. Not just in terms of the rate but he really understood the details of our financial and family situation and got us a deal that suited us in terms of upfront fees and exit fee. Most importantly of all, Lee was an absolute pleasure to deal with throughout and made what could have been a painful process very, very easy. In terms of communication I personally found the combination of whatsapp and phone calls suited me very well (although I presume if you want to communicate in other ways they would accommodate that). I can't recommend them enough.

Highly recommended. We echo the comments made by other recent reviewers.
Attentive, thorough and professional service. We have every confidence in rateswitch's ability to find and put into practice a better mortgage rate for us and will use the service again.

What a fantastic and easy transition, I am supper happy with the contact I had with Lee. He contacted me after using the rate switch button on the control panel and found a great deal that couldn’t get anywhere near with anyone else or direct with my current provider. The switch was started and completed within days with zero fuss. Lee has saved me £80 a month on my contract payment so I can now overpay by this and keep track on the web site. What a great idea and super friendly, knowledgeable people. Thank you so much Lee.

I found rateswitch online and filled in the call back form. They contacted me and explained the quick and painless process of switching. All they did was take down my account mortgage number and that was it. They did all the leg work and all I did was confirm the change at the end. It was like shopping on the online shopping warehouse with one click buy. I did NOT spend ages comparing rates or hours on hold to speak to someone. I have more than halved the mortgage rate and saved hundreds. It was the best financial decision I have ever made and I look forward to working with rateswitch again when my fixed rate comes to an end. Thank you rateswitch.

I found RateSwitch as the result of an internet search. My current Buy-to-let Mortgage arrangement was coming to an end. Lee contacted me directly after my inquiry and quickly understood my requirements. He explained verbally in the first telephone call how Rateswitch operated and the information that would be required from me. The telephone call was followed by prompt email correspondence. Lee was efficient and professional in all respects. He went the extra mile by finding other options available as well as the obvious re-mortgaging with the current provider. I had a further query which Lee investigated with the Mortgage company without delay. I thoroughly recommend RateSWitch.

Wasn't sure what to expect but the service was fantastic! Nearly all dealt with over email which is ideal for me, they were fast and personalised to me, felt like they quickly understood my level of understanding and what I wanted so were able to explain everything at the right level (not patronising or over my head).

I have been fortunte enough to deal with Lee during my mortgage renewal and what a smooth process it has been.
What a fantastic service he has provided me with......Friendly,
Professional, knowledagble and reliable.
Lee has made the whole process so smooth for me and saved me a decent amount of money each month but the best part.....no paperwork! What a dream!
I will of course be using Rate saver in the future and I have already recommended Lee to a few of my family members.
THANKS AGAIN LEE. LIFE SAVER!

Lee saved me £50 per month in about an hour. He works fast, has great empathy and understanding and is 100% trustworthy. If your current mortgage deal is coming to and end please please give him a ring you will not regret it. Can’t wait to tell my friends and family about what he can do!

It was smooth and hassle free and I was updated throughout the process on the progress of the switch.

Rate switch made getting my mortgage stress free. Very professional and above all transparent and open with everything. I knew exactly where the application was at, at all times during the process, I genuinely cannot recommend rateswitch enough.

Lee was incredibly helpful, thorough and knowledgable about the latest rates and deals. Thank you!

Chris was incredibly helpful when advising me about the different mortgages on offer. Once I had chosen the best one for me, he was efficient and thorough in getting the application completed. Rate switch made the mortgage application process pain free!

If more companies were like this, the world would be a better place. Attentive, friendly staff, who deliver on their promises....they call when they say they will call, they will email when they say they will email, they answer all questions clearly and concisely. Genuinely, a pleasure to work with. Highly recommend.

Lee could not do enough to help us. Thank you!

Even if you're only curious to see what you'd save, it's really worth having a chat.

Super-friendly advice that helped us easily navigate what was required, and happily saved us enough money to cover a small holiday next year. Brilliant!