Ratesinsurance Reviews 

All my questions were answered and the employee could relate to my past experience and I was able to obtain a cheaper price for insurance with better coverage.

I have never been treated so badly by any company. They stole from me, hung up on me, over charged me, lied to me, I’m now with cooperators for $107/month currently on storage insurance for $13/month and they answer right away and have a physical location in town. Scoop is the most crooked insurance company ever. Never use them. worst experience.

Truly fantastic service from Mike Jurich, always prompt and helpful, this was the smoothest experience I've had with a company in a long time.

I recent had to be re-insured after a very long hiatus from insuring a vehicle. My agent Mike Jurich went FAR over and above helping me not only to get a great rate that was far lower than I expected; but spent an exorbitant amount of time answering my many, many, questions. Whenever I contacted Mike by email he replied almost immediately. Mike also returned my calls almost immediately in most cases, or if he was with another client, he always called within an hour. Thank you so much Mike.

The rep was kind and made sure i was comfortable To proceed. She was also honest.

We are quite disappointed. We feel dismissed and discriminated against. My dad and mom are immigrants and they can speak English and understand English but there are certain terms like ‘galvanized steel’ that are easier to understand when it’s translated in our language. My dad asked if I could translate for him a was told no. He then asked for a translator or even staff that spoke Vietnamese and were also told no. The agent Francheso said “This isnt gonna work out. It might be best if you find coverage somewhere local”

Very informative and very pleasant person

Good customer service, everything done smoothly

Very helpful and explain everything I needed to know

Honestly , I had no idea why my insurance changed years ago, it took talking with 1 of your agents to figure it out. Then , said agent managed to clear it up. I mean , so.ething my old agent could have done over the years but didnt .
So ya I feel I scored.

Spoke to lady at scoop insurance, this lady tone was very judgemental that I started having anxiety and panic. I told her I forgot some details and she has the audacity to say "I don't forget anything " , good for you, AI. We are human and can forget things and you don't know what the person in the other line is, I have anxiety and keep forgetting things, it is an issue? Wow I never felt judged in my life. I forgot her name however it happened today March 11th around 5pm and I am sure all calls are recorded.
You mentioned robot, the lady i spoke to was a human being acting with feeling m.

There pleasant attitude and helpful way made everything smooth and easy. All in all very nice people. Would recommend the company.

The young man that called me was amazing...he took his time and explained everything and answered all my questions. He did a great job finding me the best deal possible.... thank you again for an amazing experience

The first thing is this company is amazing with helping and explaining things in great detail. I just called and spoke to a lady by the name of Sarah, wow so kind and helpful, felt like we could of talked for hours. Sarah went into great detail to get my proper bank information and explain how the first payments work. Thanks again Sarah, scoop needs more people like you.

Abdur helped me very well when I called the first time. When i called the second time, I got Astha who helped me very well too. She even took extra time to help me.

Answered all my questions and provided an accurate quote that was competitively priced based on the market

The person I was dealing with was very helpful

My agent, Mr. Joshua Beck is efficient and very kind.

Easy communication, low prices and fast process!