The price initially brought me to the site, being literally HALF of what Amazon themselves were selling exactly the same Panasonic product for on their website! I couldn't quite believe the difference... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service is fantastic, The delivery is fast, often next day if your items are in stock, they are easy to contact, via phone or email, if you have a problem, and their prices and value for money are... See more
Company replied
I have been a customer for a number of years and can honestly say that I have always been happy with their service, The parcels are well packed and usually arrive the next day. The equipment is alway... See more
Company replied
Ordered a Master Lock Chest late Friday, amazingly arrived this morning (Monday) by DPD. Arrived effectively double boxed, and item not used just yet but all seems great. Price was very good, better... See more
Company replied
Company details
Written by the company
Backed by over 45 years of experience, Rapid is a leading UK distributor of electronic components, electrical products, and educational resources. We deliver bespoke solutions through strong manufacturer partnerships, offering full technical support and same-day despatch on in-stock items. Plus, enjoy free delivery on orders over £20.
Contact info
Rapid Electronics, CO4 5JS, Colchester, United Kingdom
- customer.experience@rapidonline.com
- www.rapidonline.com
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great Company I Had Not Heard Of!
The price initially brought me to the site, being literally HALF of what Amazon themselves were selling exactly the same Panasonic product for on their website! I couldn't quite believe the difference so phoned to check the item I would receive would be in standard retail packaging. Very helpful on the phone, and I was told it would be, and it was. The purchase amount to get free postage is very reasonable too, so I bought 2 pairs and a USB cable. Very pleased. Great company, which I thoroughly recommend, although I had never heard of them prior to this purchase. I have put them on my list of companies for future purchases. Quick delivery too (items all from stock).
11 August 2026
As usual very good service and products
15 August 2026
Excellent service fast delivery
Excellent service fast delivery, would recommend to other people.
15 August 2026
I tried very hard to get the home…
I tried very hard to get the home shredder that I wanted. I spoke to a sales agent, ordered on line. It was despatched the same day and arrived the next. Very pleased with the help and service
thank you
10 August 2026
Good product range
Good product range, reasonable prices, not too expensive postage and packing, quick delivery.
9 August 2026
Great seller
13 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Proffessional Electronics supplier
A professional Electronics supplier that stocks genuine parts and understands its products. Shipping is always fast.
13 August 2026
Reply from Rapid Electronics
We're so glad to hear you appreciate our genuine parts and product knowledge. Your kind words about our fast shipping mean a lot to us!
Reply from Rapid Electronics
We're so glad to hear that our service and delivery met your expectations! Thank you for taking the time to share your positive experience with us.
PLEASE RAPID OPEN YOUR SHOP AGAIN
its been acouple of years since i used this company.
likes :- range of products
dislikes :- the onsite shop shut so no longer able to get something same day or collect an order as i live local and paying postage (inflated postage )for being so close has put me off using since.
11 August 2025
Unprompted review
Reply from Rapid Electronics
Thank you for taking the time to leave a review and for your positive comments about our product range.
We're sorry to hear that the closure of our trade counter has discouraged you from shopping with us. While the trade counter closed several years ago, we appreciate that being able to collect items locally was a valuable service for customers in the area.
We would also like to reassure you that we offer free standard delivery on orders over £20, and we continually review our shipping options to ensure they remain competitive and provide good value.
Your feedback is appreciated, and we hope you'll consider giving us another try in the future. If there's anything we can do to help with a specific requirement, our team would be happy to assist.
really quick and fast cant fault them
5 August 2026
Reply from Rapid Electronics
We're thrilled to hear you found our service so quick and efficient. We truly appreciate your positive feedback!
Fast next day shipping
Fast next day shipping and great prices. I will check with rapid before buying elsewhere
29 June 2026
Reply from Rapid Electronics
We're so happy to hear that our shipping and prices met your expectations! We truly appreciate your kind words and look forward to serving you again.
Always deliver on time.
10 August 2026
Reply from Rapid Electronics
We're so glad to hear that our deliveries consistently arrive on time for you. We appreciate your positive feedback!
Supplied what I ordered…
They supplied the wire and fixings I ordered in a very short time frame.
28 July 2026
Unprompted review
Reply from Rapid Electronics
We're so glad we could provide the items you needed quickly. We appreciate your positive feedback!
The item I bought did not arrive
The item I bought did not arrive. I paid online. The item was apparently dispatched. But it never came. That was 2 weeks ago.
19 July 2026
Delivery quick and efficient.
6 August 2026
Reply from Rapid Electronics
We are so pleased to hear that our delivery service was quick and efficient for you. We truly appreciate your positive feedback!
Professional atitude
Professional, accurate attitude and quick response to customer orders.
31 July 2026
Reply from Rapid Electronics
We're truly happy to hear we provided you with such a positive experience and appreciate your kind words.
Reply from Rapid Electronics
We're so glad to hear that your order was well-packed and arrived quickly. Thank you for taking the time to share your positive experience!
Reply from Rapid Electronics
We're so glad to hear your delivery to Brazil was very fast! Thank you for sharing your positive experience with us.
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