I spoke with Dylanni about a question I had on my account. She literally had the answer as I finished the question. In a world of endless menus designed to frustrate you so you go away or an AI Agen... See more
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Worst platform ever! I don’t recommend Its a nightmare to deal with the customer service,especially if you need to update your banking information. What should be a simple process becomes unnecessar... See more
After several failed attempts at a phone call (my fault, I had two numbers transposed) I emailed and within an hour or so I got a very detailed response to my question from Rayvnn. She was the one tha... See more
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I have spoken with raisin employees 3 or 4 times in the past 4 months for clarification. They are always stellar: no wait time, personable, genuine, informed, intelligent. My question is clarified wit... See more
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Company details
Written by the company
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Contact info
New York, United States
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4.5
Excellent
995 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Happy Customer
After getting use to transferring funds from Cash Account to Bank accounts, it was easy handling everything online.
Happy with APY….😊
4 May 2026
Unprompted review
Reply from Raisin U.S.
Thank you for sharing your positive experience with us! We're happy to hear that you found transferring funds easy and are pleased with the APY.
Excellent Clarification
The member of the support staff I dealt with provided crystal clear information in answering my question.
29 April 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our support staff provided such helpful and clear information! Thank you for sharing your positive experience with us.
All of my questions were answered and…
All of my questions were answered and problems were fixed while I was on the phone! Josh was extremely patient and helpful.
1 May 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that all your questions were answered and issues were resolved during the call. We appreciate your kind words and are grateful for your feedback!
Communication was fast and efficient
30 April 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our communication was fast and efficient for you. Thank you for your positive feedback!
Been a Raisin platform client since Jan…
Been a Raisin platform client since Jan 2023 so well into my 4th year now and have had truly a profitable experience! Customer service normally quite good and even when a lesser experienced rep seems unable to proceed there are supervisors or managers who step in and get the ball home. Good support by phone and email both and exceptions to policy were indeed made when I advocated for myself in a couple of instances too - always a good thing to see from any corporate entity⭐️. For fixed income investing I’d recommend Raisin for sure!
4 May 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you've had a profitable experience with our platform since 2023! It's great to know our customer service and support have met your expectations, and we appreciate your recommendation for fixed-income investing. Thank you for sharing your positive feedback.
Raisin has competitive rates which I…
Raisin has competitive rates which I enjoy but what really impresses me most, is the ease of use of their website.
It is very easy to manuver and for me, that's one less thing to worry about. Also, I had to call their customer service once or twice, they were friendly and very helpful. Bravo Raisin for a job well done !!!
24 April 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find our rates competitive and our website easy to use. We appreciate your positive feedback about our customer service team's friendliness and helpfulness. Thank you for taking the time to share your experience!
The interest rate being paid is higher…
The interest rate being paid is higher than anywhere else so that is a major plus. Website is easy to navigate. I have only been using a couple of months. I like that I can set up recurring monthly deposits. The only downside is the money is not insured so I only put in what I can afford to lose.
3 May 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find the interest rate appealing and our website easy to use. We appreciate your feedback about setting up recurring deposits. We acknowledge your concern about the deposit insurance. Thanks for sharing your experience!
Easy to use platform with a great…
Easy to use platform with a great selection of banks and terms. You establish your credentials once and are ready to go with options that include high yield savings accounts and CDs as well as no penalty CDs. Rates a very competitive and you avoid the hassle associated with investing with individual banks. I have recommended Raisin to many people who are very pleased as well.
29 April 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find our platform easy to use, with a great selection of banks and terms. It's wonderful you appreciate the convenience and competitive rates. We appreciate you recommending us!
Great rates and an easy user interface…
Great rates and an easy user interface to check my balance and transfer money
1 May 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find our rates great and our platform easy to use for checking your balance and transferring funds. Thank you for your feedback.
The experience was smooth
The experience was smooth. I did receive a bonus code in an email after I initiated my transfer, I sent an email request to ask whether I could still receive the bonus. I was advised that I will be placed on a list of accounts that we have to put the bonus code on the account to ensure that you can receive the bonus.
27 April 2026
Unprompted review
Reply from Raisin U.S.
We appreciate you sharing your experience. We're glad the transfer process was smooth. We acknowledge your bonus code inquiry and have noted that you're on the list to receive it. Thank you for your patience.
Great rates. Great app. Great people.
Raisin sources competitive rates for CDs and HIgh-Yield Savings Accounts. Their app is easy to use and the one time I called Customer Service, the representative was personable and very helpful. I will be investing through Raisin for the foreseeable future.
29 April 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find our rates competitive and our app easy to use. We're also glad that you had a positive experience with our customer service. Thank you for your feedback; we appreciate it.
Reply from Raisin U.S.
We're happy to hear that the assistance provided was helpful. Thank you for sharing your positive experience with us!
The person I spoke with quickly…
The person I spoke with quickly resolved my reason for call.
27 April 2026
Unprompted review
Reply from Raisin U.S.
We are happy to hear that your issue was quickly resolved during your call. Thank you for sharing your positive experience with us!
I have all my CDs and other accounts in…
I have all my CDs and other accounts in one app which makes it easier at tax time!!
15 April 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our app simplifies your tax preparation by keeping your CDs and accounts in one place. Thank you for your positive feedback!
The agent made an untiring effort to…
The agent made an untiring effort to resolve the issue
27 April 2026
Unprompted review
Reply from Raisin U.S.
We appreciate you taking the time to share your feedback. We're happy to hear that the agent worked diligently to resolve the issue.
Very happy Raisin customer…
Have been using Raisin for several years. Great customer service and very competitive rates on CDs. Highly recommend.
27 April 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you've had a great experience with our customer service and CD rates over the years. Thank you for recommending our services; we appreciate your feedback!
Reply from Raisin U.S.
We are happy to hear that you received a quick and thorough response. Thank you for your positive feedback; we appreciate it.
The representative was very helpful and…
The representative was very helpful and professional. My questions were answered, and I felt confident that if I called in the future, I would receive similar treatment.
23 April 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our representative was helpful and professional! It's great to know your questions were answered and that you feel confident about future interactions. Thank you for your positive feedback.
Easy to use and Manage money
27 April 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find it easy to manage your money. Thank you for your feedback!
Reply from Raisin U.S.
We are happy to hear that you had a great customer service experience! Thank you for your positive feedback; we appreciate it.
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