Rainbowvapes Reviews 

6,523
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have been buying from Rainbowvapes for a few years now... Always a positive experience, even when things go wrong, they go above and beyond to put things right.. I can't fault them at al... See more

Rated 5 out of 5 stars

5 Stars, a bag of chips and a Big glass of fizzy pop, brilliant customer service, e-mailed me on a Sunday morning, to let me know I hadn't confirmed my order in full, I did so immediately, and My orde... See more

Rated 5 out of 5 stars

Great service I made mistake with my address they resent my order. Free of charge just placed another order This is my only online company from now on 5 star

Rated 5 out of 5 stars

I ordered a Thelema Quest Geek Vape Mod - it worked fine for 1 week and suddenly wouldn't power on, I emailed rainbows customer service team whom asked to send it back to them. I received an email to... See more

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(6,523)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My order wasn't delivered

My order wasn't delivered, I tried contacting both the seller and Royal Mail who haven't been of any assistance at all. You might get lucky with your order, but beware, if there are any issues, expect to be left on your own.

6 October 2023
Unprompted review
Rated 1 out of 5 stars

I'm on my 3rd They don't last

I'm on my 3rd They don't last ! Always a problem The latest has 3 counts 5-3-2-hold Are you working out of your garage? No-one wants to count or click ! Airo got it right! You suck

14 August 2023
Unprompted review
Rated 5 out of 5 stars

What’s not to like?

James is great. His pricing is great, his ethos is great and his sense of customer service is great.
Ordered many times and will continue to do so. Nice website which is easy to navigate, dependable delivery service and consistently great pricing.

The vaping company all other vaping companies should aspire to be like.

23 June 2023
Unprompted review
Rated 1 out of 5 stars

Poor quality e-liquids burnt out my…

Poor quality e-liquids burnt out my coils numerous times after one day! False advertising as 50/50 when I'm fact it was 70/30 and this consistency does not work in my pen.I only realised this after I had opened and started using the pen assuming what you order and strength etc is what you get! Refused to give me a refund for the e-liquids false advertised on their website . I won't be purchasing again from this company, wasted my money and delivery fees on top. James replied to me email and was rude and unprofessional in his manner , not happy to resolve my issue. Stay well clear!

16 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing deals

Amazing deals, a massive selection of products, great customer service and arrived quickly. Definitely the go-to for anything vape related.

26 May 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic company

I’ve been using this company for a few years now. Their product selection is great. I like the fact they provide a description of the juice flavours, as they tend to be spot on. The customer service continues to be outstanding. I had a problem with a few leaky disposable vapes, and this was dealt with in a professional and quick way. This remains my go to vape store. I recommend them to all my vaping buddies.

26 April 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect, highly recommended.

Absolutely perfect. This is the only place I buy my juice. I've used them many times now. Great deals, website is easy to use and delivery is always on time. Once there were a couple of nic salts missing on my order but the customer service is excellent! My email was replied to staright away and the nic salts were sent out the same day. Brilliant company.

12 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

I found rainbow vapes while looking for a certain brand of e liquid, good service and juice, I have have just received my second order which was ordered on a Sunday, and I received today (Tuesday) excellent service, and will definitely continue to purchase from them.

1 November 2022
Unprompted review
Rated 5 out of 5 stars

It's hard to believe

Found Rainbowvapes whilst searching for some cookie dough liquid, rainbowvapes has been my go to for a few months now. Cheap liquid, cheap delivery AND free nic shots? Um yes please, thank you very much.

15 April 2022
Unprompted review
Rated 5 out of 5 stars

Superb service

First time ordering and thought for the price I won't expect too much, I was wrong, delivered the next day, First juice I've tried is really good quality, kept in the loop with despatch emails and was received well packaged. Will definitely be a returning customer

5 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Rainbow…

Excellent customer service from Rainbow Vapes.
Products are great and well priced.
Excellent choice of products as well!
Cannot recommend enough.
Even when i had an issue with an item they sorted out very quickly!
Also delivery is usually very speedy as well.
YOU JUST CANNOT GO WRONG HERE!

26 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Package arrived quickly only one of the products was wrong. After emailing they replied the same day and promptly sent s replacement. Excellent service

5 December 2021
Unprompted review
Rated 5 out of 5 stars

What an amazing shop

What an amazing shop! Have ordered a few times from here and always very efficient and great prices. I recently order and there was an issue with the delivery company. Contacted Customer support and straight away Paul sorted it and sent a replacement. Can not fault these guys 10/10

2 December 2021
Unprompted review

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