Rainbow Bridge Pet Cremations Ltd Reviews 

Just want to say how amazing all the staff who I dealt with was from the minute I phoned to bringing our beautiful Freya back home to us we used rainbow bridge before with pepper and will use again as they go above and beyond for you.

We had our staffie Ruby cremated here about 5 years ago and sadly we recently lost one of her puppies, Emmy, who we had for over 16 years (a wonderfully long life for a staffie). The staff at Rainbow Bridge are compassionate, professional and helpful. They really do make the loss of your beloved fur baby a lot more bearable knowing they will be handled with respect and dignity. I was so pleased with the lock of Emmy's fur, paw prints and sympathy card and candle, all presented in a lovely bag. This is truly a 5* service following the loss of your pet, I cannot speak highly enough of Rainbow Bridge, thank you so much for helping us through our loss.

The vet who came out was lovely and patient and clear and gentle and was open to any questions we had and talked us through what to expect. They were also happy to speak to us after to offer reassurance and clarity and I can't speak highly of them enough.

Most of the communication with Rainbow bridge is understanding but the 4 stars is because some of the tone of the E-Mails does leave something to be desired by the admin staff. Without this slightly negative experience in what was overall a positive experience of the service (in a deeply distressing situation) I would have given 5 stars.

Our sweet little girl had to be put down a few weeks ago at Rabun Animal Hospital, which was done with great care and compassion. They partnered with Rainbow Bridge, and we are so happy they did. Her ashes were presented in a beautiful wooden box, but what really impressed was a plaster cast of her paw, which we hadn’t thought to do. We’re so happy to have it. Also, they included a little wildflower seed packet that probably didn’t cost more than 50 cents, but it was a thoughtful and touching gesture. We didn’t get to meet the owners, as did a number of the reviewers, but they are clearly attuned and responsive in providing a necessary service to those who love their pets as family.

We cannot thank Rainbow Bridge Cremation enough for the care and compassion they showed during such a difficult time. Tom was incredibly kind, understanding, and supportive from the very beginning. He handled everything with such care and professionalism, making the whole process much easier for our family.

Every detail was treated with respect and dignity, and we truly felt that our beloved pet was in caring hands throughout. Tom’s empathy and reassurance meant so much to us, and we are deeply grateful for the kindness shown during such an emotional time.

We would highly recommend Rainbow Bridge Cremation to anyone looking for a compassionate and caring service.

I had to make that call today as sadly my little fur baby Tia passed away over the weekend. The lady I spoke to was so understanding and patient with me as I was upset, they came and collected Tia within an hour of me calling, I said my goodbyes just before they arrived as that part I couldnt do my brother did it for me. But I know she will be well taken care off. Thankyou so much! RIP Tia xx

Cannot thank you all enough; both James & Michelle, and also the vet that came out - she was amazing, you made a heartbreaking process a lot easier, yous were very quick and supportive, and so well priced for all the package to celebrate our girls life, thank you so much we are so grateful to yous💖

Just received her nose and paw print today - they are beautiful, sobbed but so grateful to have these; getting them framed tomorrow😢

Respectful from start to finish. Supportive staff, bespoke service and priceless keep safe. Would highly recommend.
Love izzys family

The people with Rainbow Bridge are incredibly understanding. They act quickly and compassionately which means you don’t have to worry about anything. Solid gold, 5 star!

Yesterday we said goodbye to our beloved cat Izzy. I would like to say a very big thank you to James for his kindness and understanding at such a sad time. Thank you again Glynis

Kind caring and compassionate. There was no rush to say goodbye to our beloved fur baby. I would certainly recommend Rainbow Bridge to take care of your precious pet when you are in distress. Thank you for everything ❤️. Please keep doing what you do

Thank you so much for arranging Claude to visit, and then the cremation of our beloved cocker spaniel Jasper. Excellent service thank you. Broken hearted, but helped by your services.

What an amazing service. I am so glad I found you. You dealt with my fur baby with care and dignity. Teresa thank you for your support and kindness. Would highly recommend. Instead of leaving my pet in the vets practise I got extra cuddles taking him there. Thank you so much.

Beautifully handcrafted memorial stone, correspondence kept us up-yto-date with manufacture, carefully wrapped, the the poem makes me cry evey time I read it. Simply a wonderful service by Rainbow Bridge Pets

Cannot thank Tom enough at Rainbow bridge, We lost our beloved Poppy , we had her hone , within 24 hours , great care and attention was given us at this difficult time.Cannot recommend Tom , beautiful calming environment , at Rainbow crematorium, we knew Poppy was in caring hands , ThAnk u Tom , for your attention to detail and your understanding and kindness

an’t rate the staff and Co highly enough ..when I lost my cat it was all I could do to send a message which was answered with compassion ….i then attempted a phone call whereby I could hardly speak and blubbered through the conversation and again a compassionate lady who gave me the time I needed and explained the price and what it included until the day when I made my decision and they arranged collection of my cat ‘Monoi’ from the vets …couple of days later I was advised he would be delivered home and he arrived in a beautiful scattered tube, along with some fur in a lovely keepsake glass tube ,a copy of his paw prints, some Forget Me Knot seeds, along with a card signed by all the staff along with a candle. ..I can’t thank Rainbow Bridge enough for making a difficult time easier ❤️🐻‍❄️

We recently had to say goodbye to our dog, Loca and I can’t express how grateful we are for the compassion and care we received from them. They arranged everything for us, from sorting the Vet, to picking up Loca afterward. It was handled with such kindness and professionalism. In such a difficult time, they went above and beyond to make sure everything was taken care of, which gave us the space to grieve without having to worry about the details. Their understanding and support made an incredibly painful experience a little easier to bear, and we will always be thankful for that.

We sadly lost our gorgeous cat, Augustus, unexpectedly last week. Having never dealt with the loss of a beloved pet before, we were very uncertain of the process regarding cremation and how best to honour his (very sassy!) memory. Rainbow Bridge were recommended to us by the Vets and we have been totally blown away by the service they provided. They were patient with us as we navigated this emotionally distressing time and handled our questions with compassion, empathy and kindness. We wouldn't hesitate to recommend them to anyone. Thank you so much. Our beautiful boy is now back home with us in his favourite spot on the windowsill. X

We are so grateful for this local service and wouldn’t have left our beloved dog in the care of any other . The lady had such empathy and kindness , Archie’s ashes were returned to us quickly and it made a very sad time a little easier.

Just like to thank you all for you kindness and professionalism when we had to bring our beloved Missy to you. To be able to take our time in your Farewell Room made all the difference. No rush just time to say goodbye. So much better than just leaving the vets empty handed.
Recommend their service to anyone at the hardest time in ownership of a beloved animal.